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Beatriz Playa & Spa

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Beatriz Playa & Spa
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2,470 Reviews from our TripAdvisor Community

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Showing 1,425: English reviews
Newtownards, United Kingdom
Reviewed 1 week ago

The Beatriz playa and Spa is a lovely hotel it sits right across the road from the beach. There is a shopping centre within a 5 min walk and you can walk the whole way into Porta del Carmen either along the promenade or Beach. The hotel its self has a selection of eating houses French Chinese burger bar although...

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5Thank Allison M
Liverpool, United Kingdom
Reviewed 1 week ago

room great number 1018 second floor - food good bit warm but very edible - hired fridge but just pay 25 euros for the drinks to put in and get half price spa ticket also spa happy hour twice a week 12 euros for 2 people if staying all inclusive - pool great one is heated - rooms large plenty...

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5Thank stephanieandrobert
Reviewed 1 week ago via mobile

There was nothing specific wrong with this hotel, and it did have several good things about it but for a 4 star I expected better, and have stayed in better similar priced hotels in the canaries. Our main point was that you had to pay extra for everything, and what was free/included was poor standard. Food-plentiful but cheap quality. Coffee,...

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4Thank Suzanne D
Coral Bay, Australia
Reviewed 1 week ago

We traveled with two other families and were very impressed with the activities on offer. The entertainment and activities crew were great. Full of energy and had something on everyday. Free yoga or stretches in the morning by the pool, riffle shooting, darts, crazy golf and kids activity clubs all included. The spa was not included, you needed to pay...

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2Thank Manager6701
Thornton Cleveleys, United Kingdom
Reviewed 1 week ago

Arrived at reception, the staff were not very welcoming and the lady started chatting to the man in the back office whilst she was dealing with our check in, so I wasnt very impressed by that. The lady gave us a leaflet explaining when and where to eat. We received room key cards and was directed to the lift behind...

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5Thank christinemaloney
Billingham, England, United Kingdom
Reviewed 2 weeks ago

Stayed for one week 10-17 Nov 2016. Very pleasant spacious hotel and very clean, Our room was very modern and airy (2098) but if you wanted a quiet night you wont get it in this room as you are above the entertainment bar so you have the music till 11.30pm, Not that it bothered us. I read a few comments...

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6Thank Stephanie C
DireccHBeatrizPlaya, Gerente at Beatriz Playa & Spa, responded to this review

Dear guest, Firstly, I would like to thank you for your time and for your comment about your experience at our Hotel. We are very pleased to read that your stay has been very pleasant and we want to convey to you that we are very happy to have had you as a customer. We are convinced that your comment...

Ballymena, United Kingdom
Reviewed 2 weeks ago

I really enjoyed my holiday at Beatriz Playa & Spa Hotel very clean, Plenty of sun beds a round the pool, pool area was very clean, Staff very friendly, I was booked all inclusive and found a great variety of food, this was my second stay at the Beatriz and i'm booked to go back in April 2017 need I...

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7Thank samuelheaney
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Thank you very much for leaving your comment on TripAdvisor. We are proud to know that you have really enjoyed your vacation in our Hotel. We work with the goal of making customers enjoy their vacations as much as possible. It is truly satisfying to know that we have succeeded with you. We are very proud to know...

Belfast, United Kingdom
Reviewed 2 weeks ago via mobile

I'm not going to write a lengthy review. As my title says it's just ok. Yes big hotel. You find your way around quick enough Tho. Situated right on the seafront. No road or traffic. Generally great views. Airport is close by but not a problem no real annoying noise day or night. Reception staff really nice. Of course like...

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8Thank Tom P
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, Firstly, thank you very much for leaving your detailed opinion on TripAdvisor. From the Hotel Beatriz Playa & Spa**** we want to convey a sincere thank you for your words about our services. We like to read both positive and negative ratings and keep improving based on them. We will work to solve those "few issues" and, therefore,...

North Queensferry, United Kingdom
Reviewed 3 weeks ago

On arrival we were greeted by the receptionist who was very pleasant and accomodating. There were a couple of residents complaining about various things, which made us a bit wary. First appearances it seemed quite nice, then we went along to the room, we noticed a lot of water on the floor and a few loose floortiles. the lift didn't...

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3Thank Mike D
Chesterfield, United Kingdom
Reviewed 3 weeks ago

we stayed for 14 nights ,there was no dress code at evening dinner, people wearing t-shirts flip flops, that was the adults not kids. the main pool was never swept never hosed down all the 14 days we was there, THE WORSED HOTEL WE HAVE EVER BEEN IN ON LANZAROTE, NEVER NEVER AGAIN

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4Thank cathleenmaryjunek
DireccHBeatrizPlaya, Director de Relaciones Públicas at Beatriz Playa & Spa, responded to this review

Dear guest, First of all, thank you for your comment about your stay at Hotel Beatriz Playa & Spa**** in TripAdvisor. It is very sad for us to read that the Hotel was not as you expected, on the other hand, your comments will help us improve our services. Our staff work day after day to provide all of our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Beatriz Playa & Spa

Address: Urb. Matagorda, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: RM362 - RM719 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Beatriz Playa & Spa 4*
Number of rooms: 404
Reservation Options:
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Also Known As:
Beatriz Playa And Spa
Beatriz Playa Hotel Puerto Del Carmen
Beatriz Playa Lanzarote
Beatriz Playa & Spa Lanzarote/Puerto Del Carmen, Spain
Hotel Style:
#5 Spa Hotel in Puerto Del Carmen
#15 Luxury Hotel in Puerto Del Carmen
#20 On the Beach Hotel in Puerto Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Beatriz Playa & Spa staff and other travellers.
248 questions
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1 month ago

See all questions (248)

Questions? Get answers from Beatriz Playa & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we were over looking the crazy golf with a sea view it was lovely”
 of 5 bubbles AllisonM367, 27 Nov 2016 | Read review
“3rd floor, has the best Sea view”
 of 5 bubbles christinemaloney, 23 Nov 2016 | Read review
“High up and away from the Bar.”
 of 5 bubbles samuelheaney, 21 Nov 2016 | Read review
“Not a good view from our room 1085, can't think there would be any quiet rooms.”
 of 5 bubbles , 15 Nov 2016 | Read review
“Just do not go there.”
 of 5 bubbles Mushkela62, 11 Nov 2016 | Read review
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