We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
See all 91 hotels in Puerto Del Carmen

Beatriz Playa & Spa

3,091 reviews
Save
Traveller (1588)
Room & Suite (277)
Pool & Beach (197)
Overview
  • Excellent26%
  • Very good34%
  • Average22%
  • Poor10%
  • Terrible8%
Travellers talk about
“burger bar”(157 reviews)
“pool bar”(202 reviews)
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.0 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (3,091)Write a Review
Filter reviews
1,806 results
Traveller rating
566
597
360
167
116
Traveller type
Time of year
LanguageEnglish
More languages
566
597
360
167
116
Show reviews that mention
All reviewsburger barthe oriental restaurantpool barclose to the airportanimation teamplane spottingplenty of sunbedsrefurbished roomevening entertainmentreception staffplanes cominggreat holidayplenty of choicesea viewkids clubbig hotelpay euros
FilterEnglish
Updating list...
1 - 5 of 1,806 reviews
Reviewed 2 days ago via mobile

This was our 6th time at this hotel for the same dates and never been disappointed and met a good few people we had met before which says a lot. we arrived before noon and our room was ready so we were able to check...More

Thank highflyerWexford
Reviewed 4 days ago

We stayed at the Beatriz Playa and Spa from New Years Eve until 11th January 2017. The hotel itself is ok - bit tired looking in places - but not too bad. However it has a very strange layout with 3 blocks and an open...More

Thank Gill M
Response from DireccHBeatrizPlaya, Manager at Beatriz Playa & SpaResponded 4 days ago

Dear guest, Thank you for your comment. We are very pleased to know that you enjoyed your stay with us and sorry to read your bad experience with some childs. Regarding the food, we take note about your suggestions to improve our services. Thank you...More

Reviewed 1 week ago via mobile

We stayed at Beatriz Playa & Spa 14-21st December, supposedly a 4 star, this hotel isn't even a 3 star!  Our holiday was dreadful, I did let the hotel and the rep know how we were feeling but no one appeared fazed or particularly interested...More

3  Thank Vickie D
Response from DireccHBeatrizPlaya, Manager at Beatriz Playa & SpaResponded 6 days ago

Dear guest, First of all, many thanks for your interest and trust when you decided to stay in our hotel. Secondly, we appreciate so much your comments because it helps us to know the aspects that we should improve. We are sorry that you had...More

Reviewed 1 week ago via mobile

Well where to start.. reception and the layout, cleanliness of the hotel itself was lovely. Pool one was cold one was properly heated which was lovely. The sunloungers, yes as normal people went out at 6am laying their towels on them which happens anywhere you...More

1  Thank Jkysewell1990
Response from DireccHBeatrizPlaya, Manager at Beatriz Playa & SpaResponded 6 days ago

Dear guest, Thank you very much for your comment. We are very pleased to know that you enjoyed your stay with us, the hotel services, the room and the food. About the other comments, regarding the entertainment, we will take note about your suggestions to...More

Reviewed 1 week ago

We stayed here January 2018 on an all inclusive basis. Do yourself a favour and go room only if at all and spend your money along the coast at several good restaurants i.e. the Auld Triangle, Mumbai Masala etc. Where do I start? The Hotel...More

3  Thank john m
Response from DireccHBeatrizPlaya, Manager at Beatriz Playa & SpaResponded 1 week ago

Dear guest, First of all, many thanks for your interest and trust when you decided to stay in our hotel. Secondly, we appreciate so much your comments because it helps us to know the aspects that we should improve. We are sorry that you had...More

View more reviews
PreviousNext
123456362
About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Heated pool
Outdoor pool
Details
Price range
US$101 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Puerto Del Carmen
#16 Luxury Hotel in Puerto Del Carmen
#19 On the Beach Hotel in Puerto Del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$101 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Puerto Del Carmen
#16 Luxury Hotel in Puerto Del Carmen
#19 On the Beach Hotel in Puerto Del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (1588)
Room & Suite (277)
Pool & Beach (197)
Dining (126)
Hotel & Grounds (1121)
Bathroom (38)
Family and Play Areas (18)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Jessicamartin14
20 January 2018|
AnswerShow all 7 answers
Response from EnglandDoris | Reviewed this property |
HI We asked for a refubished room and we don't know if any near us were the same Sorry
0
Votes
christinegeej
19 January 2018|
AnswerShow all 3 answers
Response from Bernadette1952 | Reviewed this property |
Hi, if my memory serves me right it's only out by the pool but in the restaurant they have cups & glasses. You can hire a kettle for the week & they will supply tea, coffee, etc. daily together with proper cups which is way... More
0
Votes
Trace J
16 January 2018|
AnswerShow all 4 answers
Response from Lynda W | Reviewed this property |
You can drink the tap water, but as it has a high mineral content which we are not used to it is advisable to drink bottled.
1
Vote
Room Tips
"we had room 2016 - pretty decent view of the pool and beach too"
Read review
"pay a bit more for a top floor and a sea/pool view."
Read review
"newly refurbed rooms a must"
Read review
"requested a room to accommodate our autistic children but weren't provided with our request"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing
Map
Satellite