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Beatriz Playa & Spa

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Traveller (1729)
Room & Suite (338)
Pool & Beach (207)
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Overview
  • Excellent26%
  • Very good34%
  • Average22%
  • Poor10%
  • Terrible8%
Travellers talk about
“burger bar”(163 reviews)
“pool bar”(206 reviews)
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (3,235)
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Traveller rating
602
631
377
174
118
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602
631
377
174
118
Show reviews that mention
All reviewsburger barthe oriental restaurantpool barclose to the airportanimation teamplane spottingrefurbished roomevening entertainmentplenty of sunbedsplanes comingreception staffgreat holidayplenty of choicebig hotelsea viewkids clubpay euros
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941 - 945 of 1,902 reviews
Reviewed 4 June 2015 via mobile

On arrival did not like the room we were given and as we had been to this hotel over 16 times the wonderful young lady on the reception allocated us 2 of the newly refurbished rooms which are lovely. Hopefully the rest of the hotel...More

2  Thank weefee1314
Response from DireccHBeatrizPlaya, Gerente at Beatriz Playa & SpaResponded 8 June 2015

Dear guest, Thank you very much for sharing your opinion with the community of TripAdvisor. I am very pleased to read that you had another satisfying holiday in the Hotel Beatriz Playa & Spa and that you are planing to come back later this year....More

Reviewed 2 June 2015

My friend, her son, myself and my son (boys are14) went to The Beatriz Playa and Spa for a week. We booked with Sun master, all incl. After an appalling 2 and a half hour wait for a 5 min bus journey from the airport...More

2  Thank mary90
Response from DireccHBeatrizPlaya, Gerente at Beatriz Playa & SpaResponded 8 June 2015

Dear guest, Thank you very much for your feedback. I am glad to learn that you had a good holiday and were generally satisfied with your stay. Thank you for mentioning the friendliness of our staff. We would be very pleased to welcome you again...More

Reviewed 2 June 2015

Just back from the Beatrix Playa and Spa. Firstly it is outside Puerto del Carmen in Matagorda - a good brisk 35 minute walk - so taxi's required. Hotel is a maze which is confusing. Rooms are clean but in need of update. We were...More

8  Thank Cmac2604
Response from DireccHBeatrizPlaya, Gerente at Beatriz Playa & SpaResponded 8 June 2015

Dear guest, I am very sorry to learn that we could not meet your requirements and that you were not happy with your room. Please understand that we cannot change a room when we are fully booked, even though we try to make it possible...More

Reviewed 1 June 2015

We got to the hotel at about 9pm, the restaurant was closed but they very kindly gave us free room service. I went to get a beer from the show bar and my first impression was WOW, this place is huge! In the morning we...More

2  Thank Jimbo1brock
Response from DireccHBeatrizPlaya, Gerente at Beatriz Playa & SpaResponded 8 June 2015

Dear guest, Thank you for your feedback on TripAdvisor. I am glad that your kids enjoyed the holiday and that you liked your room and and the food. Please understand that we cannot guarantee a late check out for all our rooms as we have...More

Reviewed 30 May 2015

Returned from this hotel May 24th 2015 after ten days. Had just enjoyed a few lunches at the poolside restaurant when they knocked the restaurant down without any prior warning. It was like sunbathing on a building site listening to drilling from 8 o clock...More

7  Thank Julie S
Response from DireccHBeatrizPlaya, Gerente at Beatriz Playa & SpaResponded 9 July 2015

Dear guest, I am very sorry for the inconvenience due to renovation works. They are finished now. I am surprised to hear that you had problems in finding the alternative facilities for drinks and food during the daytime - as we had opened another bar...More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Beachfront
Bar/Lounge
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$104 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Puerto Del Carmen
#16 Luxury Hotel in Puerto Del Carmen
#23 On the Beach Hotel in Puerto Del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$104 - US$203 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Spa Hotel in Puerto Del Carmen
#16 Luxury Hotel in Puerto Del Carmen
#23 On the Beach Hotel in Puerto Del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1729)
Room & Suite (338)
Pool & Beach (207)
Dining (126)
Amenities (47)
Family and Play Areas (19)
Business Centre & Event Rooms (2)
Questions & Answers
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michelle s
19 May 2018|
AnswerShow all 2 answers
Response from DireccHBeatrizPlaya | Property representative |
Dear Michelle. Please, contact to our reservation team in order to let you know all the information about our rooms. Thank you! Hotel Beatriz Playa & Spa
1
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Google Translation
michelle s
18 May 2018|
AnswerShow all 2 answers
Response from DireccHBeatrizPlaya | Property representative |
Dear Michelle, if you are interested on an specific kind of room, we recommend to speak directly with Thomas Cook or contact us by the reservation e-mail address (you will bea able to see it in our website). We will do our... More
1
Vote
Google Translation
Marc t
14 May 2018|
AnswerShow all 3 answers
Response from DireccHBeatrizPlaya | Property representative |
Hello Marc. All Inclusive guests can enter to the hydrothermal circuit of the spa. The rest of the treatments need to be paid. Thank you Hotel Beatriz Playa & Spa
0
Votes
Google Translation
Room Tips
"Ask for a high room as view are better (only 4 floors)"
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"High floors, pool view looking towards PDC get afternoon sun"
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"High room, sea view"
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"We stayed in room 2084 Superior Partial Sea View"
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