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Ereza Apartamentos Los Hibiscos

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Ereza Apartamentos Los Hibiscos
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824 Reviews from our TripAdvisor Community

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Showing 737: English reviews
sheffield
Reviewed 5 days ago NEW

Was a bit unsure about booking this apartment but we arrived and the staff was great and the room was very big and clean. We booked half board and the food was ok breakfast was the best and dinner was good some days but we always have some meals out so if we didn't fancy what was there we are...

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Helpful?
1Thank llindag
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you very much for the time taken to write your review.We will be enjoyd to welcome you in your next holidays and offer a unforgettable stay. sincerely yours Los Hibiscos

Reviewed 1 week ago NEWvia mobile

All inclusive £449 for 10 nights so not too expensive. Local beer gets hard to drink after a few days. Meals adequate, breakfast prob the best but ever now again a nice beef stew might appear on the evening menu. Rooms clean and comfortable. Shame is no free wifi. On the whole reasonable value for money. Room 122a near the...

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Helpful?
1Thank Alan O
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for your short review.- Just to clarify two points that you mentioned:The wifi is a service of an external company that we work with and is not free of charge for us as well. Glass doors are safe if used properly.Hope you enjoy your stay and our fantastic island. sincerely yours Los Hibiscos

Reviewed 1 week ago via mobile

Lovely clean hotel friendly staff food is horrible ate out most nights took my 3 girls nothing for them to do at all weren't allowed any fun in pool some other guests very very rude telling my children to shut up because they were laughing in the pool and they wanted to sleep round the pool tough my kids were...

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Helpful?
Thank Andrea H
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for your review and for the good commentary about the friendliness of our staff.Depends on the noise level, some customers may feel annoyed, we regret the incidence you have had with other customers.And the last thing to clarify: we do not advertise about entertainment anywhere.Anyway we hope you have been able to enjoy your...

Renfrew, United Kingdom
Reviewed 1 week ago

We had two nice big clean apartments. The stafff in recrption were very pleasant and helpful everytime we had a query. The cleaning staff are all smartly turned and did a good job each time they came, The hotel states cleaning every 3 days with clean towels but we had someine in most days. Breakfast was good and the staff...

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Helpful?
1Thank Iain D
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Many thanks for your good comment.We are glad to hear that you enjoyed your holiday and we hope to welcome you very son again. sincerely yours Los Hibiscos

Leeds, United Kingdom
Reviewed 2 weeks ago

Very clean hotel with friendly staff, the food was good (we took the all inclusive option) but repetitive. The breakfasts were the best meal of the day. The location was very good right in the middle of everything but also quiet so we weren't deprived of sleep. I can't really fault this hotel and would recommend it, the only downside...

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Helpful?
2Thank Will888
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Many thanks for your review, . We have noted your suggestion about meals possible. To clarify , we do no advertise about entertainment ,we are sorry if you not have been informed by the agency.We hope you enjoyed your stay anyway in Lanzarote and to welcome you in a future sincerely yours Los Hibiscos

London, United Kingdom
Reviewed 2 weeks ago

Stayed in a group of 7 All Inc 2 of which were children here is my review Reception - Lovely staff and very helpful especially Monica Grounds extremely clean Rooms massive, beds fine, bathroom old.Cleaned only 2 throughout the stay always asking for towels toilet rolls. Pool clean ,Life guard absolute pain NO DIVING NO SWIMMING NO BALLS spoilt this...

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Helpful?
1Thank suncream50
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for sharing your review. To clarify that we do not advertise anywhere about entertainment.Regarding wifi, this service is designed for lightweight data flow and coming from a external company that we work with .Seems you have liked the friendliness of the staff and the cleanliness of our resort.We hope to be able to welcome...

Leicester, United Kingdom
Reviewed 3 weeks ago

just arrived back from nine days at this complex rooms are very spacious and very clean,reception staff very helpful .don't bother doing all inclusive here as the menu is as basic as can be you would get better selection on I'm a celebrity get me out of here.but I must say the breakfast was saving grace .if you decide to...

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Helpful?
Thank Graham W
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for sharing your review. It seems that the friendliness of the staff and the cleanliness of the resort has impressed you. We consider that our buffet offer for all kind of tastes and regret that was no at your liking. Nevertheless, we hope you enjoyed your stay in Lanzarote sincerely yours Los Hibiscos

Lincolnshire, United Kingdom
Reviewed 4 weeks ago

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Helpful?
Thank nicholasbX8832HH
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Glasgow, United Kingdom
Reviewed 4 weeks ago

One week holiday in preparation for Christmas. The hotel was very clean. We stayed in a second floor one bedroom apartment, nice views. The room was clean and reasonably decorated. On arrival reception service was okay wouldn't say it was very welcoming. Arrived in room to find no toaster, remote control for T.V, iron or iron board. Asked staff at...

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Helpful?
Thank 360christineam
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for choosing our hotel as your break destination.Our goal is to make your holiday as enjoyable as posible and the staff is working hard and the customers congratulate us for their kindness.Our buffet offer all kind of variety made freshly daily, we regret that was nothing at your liking.We appreciate your comments anyway and...

newcasle upon tyne
Reviewed 4 weeks ago

first impressions were very clean rooms and big . only 2 of us but 2 bedrooms double bed in 1 and 2 singles in other. big living room area aswel settee and tv ( not many english channels) big fridge freezer and cooking available but we were ai . maid came in every other day . the food wasn.t the...

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Helpful?
Thank david a
Hibiscos E, Director de Recepción at Ereza Apartamentos Los Hibiscos, responded to this review

Dear Sir or Madam Thank you for your review and choosing our resort for your holidays and the nice words about the friendliness of our staff.We appreciate also all the comments that helps us to improve and hope to be able to welcome you soon. sincerely yours Los Hibiscos

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Amenities

Highlights
  • Pool
Things to do
  • Pool
Room types
  • Kitchenette
Internet
  • Paid Wifi
  • Paid Internet

Additional Information about Ereza Apartamentos Los Hibiscos

Address: Calle Doramas 15, 35510 Puerto Del Carmen, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Puerto Del Carmen
Price Range: RM342 - RM755 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ereza Apartamentos Los Hibiscos 3*
Number of rooms: 142
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Also Known As:
Los Hibiscos Hotel Puerto Del Carmen
Los Hibiscos Lanzarote
Los Hibiscos Hotel Lanzarote
Ereza Apartamentos Los Hibiscos Lanzarote/Puerto Del Carmen, Spain
Hotel Style:
#19 On the Beach Hotel in Puerto Del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Ereza Apartamentos Los Hibiscos staff and other travellers.
125 questions
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Questions? Get answers from Ereza Apartamentos Los Hibiscos staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Blck C gets the sun all day on the balcony.”
 of 5 bubbles 164iaind, 5 Jan 2017 | Read review
“No air con so may be a bit overpowering in summer months.”
 of 5 bubbles Will888, 3 Jan 2017 | Read review
“No toaster, but a kettle fridge and hair drier , tv is all foreign channels ,wi fi painfull at 1.9 meg I would give it a miss but that's only our view ”
 of 5 bubbles nicholasbX8832HH, 20 Dec 2016 | Read review
“A room with a sea view is a must.”
 of 5 bubbles 360christineam, 19 Dec 2016 | Read review
“Replace the awful leather sofas. As a 3rd person staying in the room it is not ideal as a bed.”
 of 5 bubbles G968DGdianem, 16 Dec 2016 | Read review
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