We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
I'm not a package holiday tourist and this was my 2nd all inclusive hotel. It proved why I never do this. The hotel itself was ok and if it wasn't all inclusive I'd spend about 30EUR/night here max for a max stay of 2 nights....More
Response from Relations M, Guest Relations Manager at smartline LancasterResponded 25 April 2017
Thank you for taking the time to share your thoughts of our hotel and your holiday with us and we do appreciate it might not have been exactly what you were looking for. We take all feedback and we do use it to...More
I arrived on the 1st of April this year. First impression was for a hotel that the staff and management take care about. It was clean and smelled like it was cleaned very well, which is the most important thing for me ever. After a...More
Thank Daniel B
Response from Relations M, Guest Relations Manager at smartline LancasterResponded 7 April 2017
Thank you for your great review and we are glad that you felt so welcome. It is our aim to make sure that everyone has a great holiday and yes the hotel definitely quieter pre season.
We do hope you will come back...More
This hotel is three blocks (10 minutes stroll) to a fine beach, where there is a wide
variety of bars and restaurants. The excellent bus service to Palma centre is every
10 minutes and costs Euro 1.50,just minutes from hotel. The food is excellent for...More
Thank Michael A
Response from Relations M, Leiter Gästebetreuung at smartline LancasterResponded 22 November 2016
Dear Michael A,
Thank you very much for choosing our hotel. What a pleasure to read your wonderful review. We are thrilled you had such a great stay with us and you loved the food offer and the excellent service you received during your stay....More
We were dropped off at this hotel to spend five hours before being coached to Palma airport for our flight home.
The Iron Man competition had closed roads so Thomas Cook decided to move us closer to the airport.
We arrived and were greeted ?...More
1 Thank CharlieJuliet
Response from Relations M, Guest Relations Manager at smartline LancasterResponded 6 October 2016
We are sorry that our hotel was not to your liking, it is very different to the guest demographic in the north of the Island, but I think we were chosen due to our position close to the Airport. The hotel had been...More
I wish we had read reviews before booking. The staff was wonderful and the food was good, but allowing youths to throw their trash everywhere, scream and kick ball all over the pool area just doesn't make any sense to me. I'm all for people...More
2 Thank Elin I
Response from Relations M, Manager at smartline LancasterResponded 22 June 2016
Dear Elin I,
First of all thank you for taking the time to share your impressions about your holiday through TripAdvisor!
We deeply regret if we were not able to met all your expectations during your recent stay with us. We understand your suggestions regarding...More
US$132 - US$218 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#24 On the Beach Hotel in Playa de Palma
Number of rooms
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Hotel.de, HostelWorld, Hotwire, TripOnline SA, Booking.com, Cancelon, Cheap Tickets, Priceline and HotelQuickly so you can book your smartline Lancaster reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.