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Neptuno

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125 Reviews from our TripAdvisor Community

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Showing 27: English reviews
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 23 August 2015

The staff was amazing, the sea-view room was fine, breakfast and dinner was great, tje pool was very clean, perfect location. Megapark's party did not bother us and there was no noise despite the huge building it adjacent to the hotel.

Helpful?
Thank אנסטסיה ס
NeptunoFlamingo, Dirección Hotel at Neptuno, responded to this review

Dear אנסטסיה ס We would like to thank you for your nice words about the hotel, the staff, and the food and the cleaning. For us the customer satisfaction is our main goal. We hope to welcome you again at Neptuno Hotel in the near future. Yours sincerely, Neptuno Team. More 

Paris, France
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 23 August 2015

hopefully I stayed only 3 days to this hotel: -very noisy because the hotel is next to a huge nightclub. (but if you wanna go to club, I could be convenient) - the towel is not confortable at all (seems very old and not soft at all) -my room view : on a parking lot, wich the roof is very... More 

Helpful?
Thank Kim V
NeptunoFlamingo, Dirección Hotel at Neptuno, responded to this review

Dear Kim. First of all, we would like to thank you for writing your comments on TripAdvisor, and also for your critical comments and helpful suggestions. We really appreciate your review that helps us to improve our service. In terms of location, it is a lively area, although during the low and mid season, the area is very quiet. For... More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 May 2015 via mobile

We stayed at this hotel during a short trip to Mallorca. It was beginning may so it was not crowded at all. Staff was very friendly, breakfast was great (I am picky....it was really great), pool was clean, beach just across the street, nightlife just around the corner...only the rooms could have had a better view (construction site) ....otherwise...perfect...only can... More 

Helpful?
1 Thank Andreas Z
NeptunoFlamingo, Dirección Hotel at Neptuno, responded to this review

Dear guest, We would like to thank you for your critical comments and helpful suggestions. We really appreciate your review that helps us to improve our service. Yours sincerely, Neptuno Team More 

Kungsbacka, Sweden
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 January 2015

The Hotel it self is quite ok, but unfortunately it's located next to one of the largest disco's in Europe, MEGA Park. Extremely noisy with a lot of german youngsters starting the day with beer at 10 AM and then just continue until MEGA Park closes around 3 AM! On the other hand the hotel is just at the beach,... More 

Helpful?
1 Thank T_Holm
NeptunoFlamingo, Dirección Hotel at Neptuno, responded to this review

Dear guest, We would like to thank you for your critical comments and helpful suggestions. We really appreciate your review that helps us to improve our service. Yours sincerely, Neptuno Team More 

Aberdeen, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 November 2014

I have visited this hotel two years ago and everything was great but that is not the reason for the review, I hope this gets read by one of the staff because your website is a very funny ! The spelling and grammar is ridiculous and comes across as very unprofessional, I hope you can get this fixed maybe get... More 

Helpful?
Thank Benji1411
Lausanne, Switzerland
Level Contributor
125 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 22 September 2014

We spent one night at this hotel in September 2014. From my perspective, this is by far not a 4 stars hotel and I'll explain why. We booked a big room with double bed and sea view but at our big surprise, we got a small room with prison-like interior court view and twin bed! I went to the reception... More 

Helpful?
5 Thank Globe_trotter_maxx
Murrieta, California
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 22 July 2014 via mobile

Majorca was our second stop of our honeymoon...we chose this hotel without much research. This hotel was okay...small outdated rooms. Location was near the beach...but like the hotel in Ibiza this too was near all the partygoers!!! Hotel was right next to a major dance bar/club that everyone goes to...luckily our room was on the other side of that. Friendly... More 

Helpful?
1 Thank Pamela C
Olivertur, Director General at Neptuno, responded to this review

Dear Miss, fisrt of all, we want to thank you for your recent stay at Neptuno Hotel. Probably was not the best time to come to Playa Palma in july during your honeymoon holidays. If you would have come at another time, you would have seen that it changes completly. with sunny regards The Management More 

Newcastle upon Tyne, United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 17 April 2014

This is an excellent hotel second to none. On entering it, you immediately notice that it is very clean, immaculate indeed! That standard of cleanness is reflected wherever you are within the hotel and throughout your stay. I do notice that staff work very hard to make that happen. Then, it's staff are very friendly and helpful, and pleasant. The... More 

Helpful?
4 Thank D L
Olivertur, Director General at Neptuno, responded to this review

Dear guest, thank you for staying with us at the Hotel Neptuno and for recording your good comments of your recent stay.We are pleased to hear that you enjoyed staying at Neptuno Hotel. It is our main purpose that the clients feel like home and make the best publicity when they are back home. We hope to have the pleasure... More 

Stoke-on-Trent, England, United Kingdom
Level Contributor
53 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 23 August 2013

We stayed here for one week and cannot fault it service excellent requested a room change which the did (for the better)food wonderful good choice and variety staff friendly and helpful rooms clean and comfortable right next to the beach.would we stay here again ?just for the hotel yes but location no way drinking Germans dominate the resort drinking all... More 

Helpful?
6 Thank Mandy H
Barnsley, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 July 2013

This is one of the best hotels we have ever stayed at and we definitely recommend it! The staff are great and very helpful location is amazing couldnt wish for a better location! The food is fab and so much to chosse from! The room was great size and got cleaned every day! Had fridge, tv, safe and balcony massive... More 

Helpful?
3 Thank MMartha84
KarolMallorca, General Manager at Neptuno, responded to this review

Dear Martha, first of all we want to thank you for your recent stay in Neptuno Hotel and also for your time in writting this review. We are pleased to hear that you had a wonderful time with us. The hotel location, the staff, the food, the cleaning,.... are always the main points that the hotel clients named in their... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Hotel Neptuno has an extraordinary beachfront location in the very heart of Playa de Palma. The hotel has 114 rooms, most of them have front or side sea view, 5 of them are junior suites and 3 of them are suites. All our rooms have a terrace with double glazed windows (sound insulation), air conditioning and/or central heating, satellite TV with radio channels, telephone, refrigerator cabinet, safe (with charge) and large closets. Bathroom/WC with two sinks, hair dryer, makeup mirror, telephone and small personal care products. The restaurant has a splendid buffet with a great variety of food and offerings for both guests who wish to follow a special diet as well as those who want to enjoy a great variety of Mediterranean and international dishes. The hotel has in total 2 pools, OUTDOOR POOL with whirlpool, children's section and one access ramp. The terrace is overlooking the sea, has sun beds and parasols, children's playground and ping-pong. INDOOR POOL with whirlpool (open from 01.October to 01.May). Distances: Beach: 35 mts, Medical center: 45 mts, Bus stop: 35 mts, Playa de Palma (center): 470 mts, Golf course: 10 mts, Capital (Palma de Mallorca): 15 kms. (Bus 15 from EMT goes directly to the center of the city), Port: 20 kms. ... more   less 

Additional Information about Neptuno

Address: Calle Llaut 34 | Apartat de Correos 29, 07600 Playa de Palma, Majorca, Spain
Region: Spain > Balearic Islands > Majorca > Playa de Palma
Price Range: RM422 - RM1,054 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Neptuno 4*
Number of rooms: 114
Reservation Options:
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Also Known As:
Neptuno Hotel Playa De Palma
Neptuno Playa De Palma
Hotel Style:
#18 On the Beach Hotel in Playa de Palma
#22 Luxury Hotel in Playa de Palma
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Questions & Answers

Here's what travellers have asked, with answers from Neptuno staff and other travellers.
4 questions
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Questions? Get answers from Neptuno staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view room”
 of 5 bubbles lyndyLiverpool, 22 Aug 2016 | Read review
“Rooms with the sea view are wonderfull.”
  • view from room
  • triple room
 of 5 bubbles hartmannr2015, 15 Aug 2016 | Read review
“Rooms above the pool area facing west are the quieter”
 of 5 bubbles rogermZ2306HS, 19 Apr 2016 | Read review
“a room facing Mega park is fun with plenty of sunshine.”
 of 5 bubbles DL530, 16 Apr 2014 | Read review
“Best rooms are the ones with a sea view”
 of 5 bubbles 946mandyh, 23 Aug 2013 | Read review
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