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Best Jacaranda

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3,309 Reviews from our TripAdvisor Community

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Showing 1,608: English reviews
Reviewed 2 days ago NEWvia mobile

Stayed at this hotel for some winter sunshine! It's an average hotel, and I would recommend it for family holidays. The hotel is in an excellent location, with the beach, restaurants and bars all within a short walk. The hotel restaurant gets busy! as it's a buffet, and did get rather chaotic at times. The food was good and normally...

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1Thank Paul B
London, United Kingdom
Reviewed 2 days ago NEW

Stay here over Christmas and new year hotel very good but bid not do very well with evening program shows were really bad under management did not try very hard at all one night there was a singer he cleared the place in half hour had to go out most night even those we were all inclusive money we had...

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Thank rosalynjeanettew
Leeds, United Kingdom
Reviewed 2 days ago NEW

A large hotel with a hugh self service dining room that is in my opinion tired. Our room was on the third floor and was of a good size but the bathroom was certainly in need of an update. The bed was large and comfortable and the cleaning service was of a good standard. We had no trouble getting a...

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Thank Mazda2014
staffs
Reviewed 4 days ago NEW

This was our second visit to the Jacaranda,we stayed for 14 days over the christmas period,the weather was not good,but thats not the hotels fault. We once again found that the hotel is a great place to be,food good,staff pleasant,ambience of hotel great and we will return again. However, one problem,some of the families are simply incapable of excercising reasonable...

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Thank karmamanstaffs
Swansea, United Kingdom
Reviewed 4 days ago NEW

First of all, I've no complaint about the room or the food. (Besides the fact you needed a bleedin' compass to get to it). On our last day, I took our towels back for the return of our deposit. The girl asked where the receipt was. I explained that the maid had cleaned the room, and had probably binned it....

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Thank Croftmanic
Hornchurch, England, United Kingdom
Reviewed 4 days ago NEW

We booked all inclusive for 7 nights. Our room was a good size, clean well situated on the 1st floor easy access to the pool area. Breakfast lunch dinner were excellent , good variety. Everything is self service even the coffee which is only available from coffee machine. Alcoholic bar drinks are poor quality, cocktails had no taste nor presentation,...

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1Thank David G
Reviewed 1 week ago via mobile

Went here for a one weeks holiday in October 16. Sorry for late posting but we have been stuck in a complaint process with tour operator. Reception staff rude and unhelpful, our room was filthy on arrival. Balls of hair on floor, dust on sideboards and marked bed sheets. The dirty room was a total put off. The restaurant was...

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3Thank ShirleyH76
glasgow
Reviewed 1 week ago

great hotel very quiet location food was superb great choices.wifi was very poor and the pools were absolutely frozen but hey ho it was December/January I went would defo go back to this hotel.the only 2 blips were as I said wifi very poor and when there was high winds which we had it knocked out the british tv cannels...

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1Thank dempseyandmakepeace
Maldon, England, United Kingdom
Reviewed 1 week ago via mobile

We have just returned from a nine night break at this hotel arriving on 30th December. We were a family of 10 catering for four generations. We spent a lovely New Years Eve enjoying the plentiful Gala Dinner and entertainment. Considering the size of this Hotel and the number of guests it accommodates they do a very good job. The...

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Thank Carol C
BestHotels2016, Gerente at Best Jacaranda, responded to this review

Dear Carol C, Thank you for taking the time to review your stay at Best Jacaranda. Such reviews give us the possiblity to improve our standars and to know on which departments we should pay more attention. For us it is a real pleasure to know that you and your whole family had an enjoyable stay in Tenerife. There is...

Reviewed 1 week ago

I don't know how this hotel is a 4star hotel ? As the food was not 4star standard. Most of the staff were great. As a solo traveler I wanted to just chill out with a book, iPod and a sun lounger. I was on the sun terrace on the fourth floor and could hear the PA system from the...

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Thank Selwyn O
BestHotels2016, Gerente at Best Jacaranda, responded to this review

Dear Selwyn O, Thank you for sharing your impressions with us and our whole community on TripAdvisor. It was our pleasure to have you as customer at our hotel but we are really sorry to hear that you have not enjoyed you holidays as expected. We forwarded you remark regarding the food to our chefs and they will do their...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Concierge
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Just 450 meters from the Beach Fañabé in Costa Adaje, the hotel Best Jacaranda is exceptionally located near the seaside, together with many shopping and leisure centres. It is also considered to be one of the most popular tourist destinations in Southern Tenerife for its climate, landscape and large variety of entertainment options. ... more   less 

Additional Information about Best Jacaranda

Address: Bruselas 4-6, 38670 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Price Range: RM384 - RM968 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Jacaranda 4*
Number of rooms: 563
Reservation Options:
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Also Known As:
Hotel Jacaranda Tenerife
Jacaranda Hotel Tenerife
Jacaranda Tenerife
Jacaranda Resort
Best Jacaranda Costa Adeje, Tenerife
Hotel Style:
#15 Top resorts Hotel in Costa Adeje
#30 Luxury Hotel in Costa Adeje
#31 Family Hotel in Costa Adeje
#33 Romantic Hotel in Costa Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Best Jacaranda staff and other travellers.
373 questions
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Questions? Get answers from Best Jacaranda staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor for sea view”
 of 5 bubbles rosalynjeanettew, 17 Jan 2017 | Read review
“third floor with easy access to the sun terrace away from the main pool and children's entertainer!”
 of 5 bubbles Mazda2014, 17 Jan 2017 | Read review
“lower4 rooms suffer from a lack of sunshine”
 of 5 bubbles karmamanstaffs, 15 Jan 2017 | Read review
“Don't go there if you don't want kids about”
  • You can see two lines in the scum I did that with my nails just now
 of 5 bubbles , 10 Jan 2017 | Read review
“Take a room on the ninth floor.”
 of 5 bubbles Josse, 5 Jan 2017 | Read review
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