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Iberostar Bouganville Playa

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3,330 Reviews from our TripAdvisor Community

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Showing 2,534: English reviews
newcastle
Reviewed 2 December 2015

Hi. Stayed for a week in November. After being staying at this hotel a few times, I must say that in May 2015 when we stayed the building works were awful. However, we stayed in November 2015 and I can assure you that the hotel was back to its deserved four star hotel with the building works near completion, no...

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Helpful?
2Thank jean1231
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Jean Thank you for sharing your thoughts and experience with us. Guest satisfaction is our number one goal and it is always good news for us when we receive confirmation that we have achieved it. We appreciate you pointing out the fact that we managed to keep the disruption to our guests to an absolute minimum whilst we refurbishing...

Glasgow, United Kingdom
Reviewed 1 December 2015

Stayed at the Bouganville for three weeks in November. Overall a very pleasant stay. We had a room on the eighth floor, with a picturesque view over the pools and the beaches. All the staff were very friendly and attentive. The quality of the bed was very good, as was the overall accommodation. We stayed on a half board basis.There...

Review collected in partnership with Iberostar.com
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3Thank Alistair Franci... K
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Alistair Firstly we would like to thank you for sharing your opionion of our hotel with us at IBEROSTAR Bouganville Playa and the Tripadvisor community worldwide. It is always a cause for celebration when a guest highlights numerous aspects of our hotel that helped to make their stay with us a pleasurable one. We thank you for pointing out...

newcastle
Reviewed 1 December 2015

Could not fault this hotel. Staff were very professional. It was spotlessly clean and food was excellent with a wide variety for breakfast and dinner. Champagne left in my room for my birthday was a lovely gesture and a nice surprise for me. Thank you Bougenville. :) our 1st time in Tenerife was a good experience thanks to this hotel....

Review collected in partnership with Iberostar.com
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1Thank Dawn W
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest First and foremost we wish you a belated Happy Birthday and thank you for taking the time to share your opinion of our hotel with us and the readers of Tripadvisor worldwide. It is always a cause for celebration when we have guests´ that have totally enjoyed every aspect of their stay with us at IBEROSTAR Bouganville Playa....

Scunthorpe, United Kingdom
Reviewed 1 December 2015

Just returned from 10 days at this hotel . Nearly everyone we spoke to had been there many times before which says it all really. The hotel is spacious, light and airy. Our room was excellent we had a side sea view and mountains and was lovely and clean. I can't see that any room would have a bad view....

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Helpful?
1Thank Kiplingbear
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest Firstly we would like to thank you for the lovely review you shared following your recent visit to IBEROSTAR Bouganville Playa and are delighted to read that we were able to match your expectations. It is our goal as an IBEROSTAR hotel to make our guests experience as relaxing and inviting as possible and we are pleased to...

A TripAdvisor Member
Level Contributor
10 reviews
7 hotel reviews
6 helpful votes
Reviewed 1 December 2015 via mobile

Came here as a family for my uncles 50th birthday and overall everyone was really happy. Very clean, maids cleaned the room every day and listened when you did not want them too. The food was okay pretty normal for all inclusive, there are chefs that cook fresh eggs and meat for you if you want it. Could not beat...

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1Thank A TripAdvisor Member
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest Thank you very much for leaving these wonderful comments on Tripadvisor. We are absolutely delighted that you enjoyed staying with us on this most special of occasions, your Uncles 50th Birthday. We would appreciate very much if you could wish him a belated Happy Birthday from all of us at IBEROSTAR Bouganville Playa. We are happy to read...

London, United Kingdom
Reviewed 30 November 2015

overall pleased with the hotel, one of our party booked a disabled room only to discover there are NO DISABLED rooms at this hotel it caused a lot of stress and we didn't get much help from anyone, a few phone calls to a couple of local hotels to try and get a disabled room would have gone a long...

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4Thank james m
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear James We appreciate you reaching out to us on Tripadvisor to notify us of your concerns related to your recent stay at IBEROSTAR Bouganville Playa and apologize if you experienced any inconsistency in our service. Your input is extremely important to us and we will be forwarding your remarks directly to the management team so they can make the...

west lothian
Reviewed 30 November 2015 via mobile

3rd visit in 3 years, what can I say.....SUPERB. I emailed the hotel before we arrived asking if it was possible to get a view towards port of colon as the last twice we faced towards las Americas, our wish was granted, and on the 8th floor, thank you. I cannot say one bad word about this hotel, the best...

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Thank scotlassWestLothian
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest Firstly we must take this opportunity to thank you for the loyalty you have shown us here at IBEROSTAR Bouganville Playa by choosing our hotel as your destination whilst here in Tenerife. We are very pleased that we were able to carry out your request for you and we will certainly relay the thanks you have expressed to...

Middlesbrough, United Kingdom
Reviewed 29 November 2015

Brilliant stay for 10 nights. 10 out of 10 for all the hotel staff. Room was very clean(734). The restaurant very light & airy with superb staff and always a great range of freshly cooked food. Bar staff & drinks all excellent. A very special mention to the star entertainment staff from me( Rambo) who gave 110% effort in all...

Review collected in partnership with Iberostar
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2Thank len_stobbs
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Len We would like to thank you very much for your encouraging comments about our hotel and staff and ask that you wish your wife a belated Happy Birthday from all of us here at IBEROSTAR Bouganville Playa. It is always good to receive positive feedback on numerous aspects of our hotel services, staff and installations. It is our...

Letchworth, United Kingdom
Reviewed 29 November 2015

This was our 14th stay and as usual the wonderful staff made it a special holiday. There was some on going building improvements going on at the hotel which were never a inconvenience in anyway. The food was excellent such a great choice. The waiting staff were always cheerful and very helpful ! Fernando, David. Domingo were always very attentive....

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Helpful?
1Thank Spueey
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Guest Firstly we thank you for the loyalty you have shown us over the years at IBEROSTAR and we are glad that we have been able to exceed your expectations on this your fourteenth visit. All of us were happy to know that you were very satisfied with the food variety on offer and that our team members have...

pontefract
Reviewed 29 November 2015

Just returned from Tenerife ,stayed at the Bouganville playa again, Mostly all good, food ok but repetitive but suitable for me, Hotel very clean staff are very good, dinning room staff spot on, Waiters Rubern, and Jorge nice and pleasant but so is all staff, Hotel just lacking heated pool, As pool too cold for us, but still we are...

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1Thank anthonypontefract
IberostarHoteles, Quality Manager at Iberostar Bouganville Playa, responded to this review

Dear Anthony Firstly we would like to thank you for the time you have spent to share your personal impression of your recent stay at IBEROSTAR Bouganville Playa. It is through feedback like yours that we learn of any areas in need of improvement. We are glad to read your positive comments in regards to the resort's cleanliness and prime...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
The IBEROSTAR Bouganville Playa Hotel is a family hotel in Costa Adeje, along the shores of Playa del Bobo. This top hotel is ideal for family holidays on the island of Tenerife thanks to its attentive and professional staff, countless fun-filled activities, and the best in comfort that you could imagine during your stay along the Costa Adeje. The IBEROSTAR Bouganville Playa offers its clients the best possible service. StarPrestige: Find the exclusive benefits and services offered in this new zone. Book your room in the new StarPrestige zone. All Star Prestige rooms and the Star Prestige zone are both exclusively for adults. In this distinct area you will enjoy personalised services, private access to whirlpool tub and sunbathing area with spectacular views of the sea, open bar on the restaurant’s terrace serving water and fruit during the day, courtesy mini bar, free Wi-Fi, daily national and international newspapers and late check-out at no extra charge, subject to availability. Entertainment. The IBEROSTAR Bouganville Playa offers guests an extensive list of leisure options available at all hours of the day including fitness room, nightly music and dancing, karaoke bar, indoor and outdoor sports, and an amazing sandy beach to relax and play. Tenerife—An Aquatic Paradise. The island of Tenerife has become a favourite travel destination for all water-related sports. Close to the hotel are numerous businesses and schools providing lessons or tools for your water-sport needs during your Playa del Bobo vacation. Sports include scuba diving, windsurfing, sailing, and water skiing, among others. Fun and Games for the Smallest Travelers. Children can have a good time at the hotel's Mini-Club, specifically designed for them, where they can play and learn with many activities. For a nominal fee, parents, in turn, can take advantage of the hotel's evening childcare service in order to get away for a peaceful evening with the assurance that their little ones are in the best hands. Premium Wi-Fi. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to six devices – to use during your stay. ... more   less 

Additional Information about Iberostar Bouganville Playa

Address: Eugenio Dominguez, 23 | San Eugenio Beach, 38679 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Price Range: RM580 - RM1,080 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Bouganville Playa 4*
Number of rooms: 481
Reservation Options:
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Also Known As:
Iberostar Bouganville Playa Hotel Costa Adeje
Iberostar Hotel Bouganville Playa
Iberostar Hotel Adeje
Bouganville Playa Tenerife
Iberostar Bouganville Playa Costa Adeje, Tenerife
Hotel Style:
#10 On the Beach Hotel in Costa Adeje
#13 Luxury Hotel in Costa Adeje
#16 Family Hotel in Costa Adeje
#31 Romantic Hotel in Costa Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Bouganville Playa staff and other travellers.
482 questions
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Questions? Get answers from Iberostar Bouganville Playa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go Star Prestige”
  • Star Prestige Sunbathing Deck
 of 5 bubbles GrahamLeedsUK, 26 Mar 2017 | Read review
“ask for a pool view room”
 of 5 bubbles pat186411, 25 Mar 2017 | Read review
“Ensure you ask for a room number 1 - 28.on any floor.”
 of 5 bubbles EastMidsOden, 22 Mar 2017 | Read review
“higher floors have the best view”
 of 5 bubbles holidaylover02, 21 Mar 2017 | Read review
“Sea views are nice.”
 of 5 bubbles Traveller1035, 21 Mar 2017 | Read review
5 of 5