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Sunset Bay Club

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786 Reviews from our TripAdvisor Community

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Showing 688: English reviews
Reviewed 4 days ago NEW

The 1 bedroom apartment is spacious and clean, the only problem we had was with the internet connection which is in my opinion poor to non existent. It is a pity as this resort has so much going for it. The staff are pleasant and attentive although more staff on reception would help.

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Helpful?
Thank Margaret B
Lymington, United Kingdom
Reviewed 1 week ago

Another great stay at Sunset bay. very good resort in a great location. Excellent bars and restaurants on site, many of them topping Tripadvisor lists. Good swimming pools and helpful staff. We did not have any issues checking in, although we were early, our apartment was ready. Unfortunately the WIFI signal is quite poor on the resort. Also very limited...

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Thank MrsA64
lancashire
Reviewed 1 week ago

Stayed here from 16th - 21st November. The best thing about staying here is it's location. Checking in was easy we were given a choice of two apartments, which in its self is rare. Didn't use the pools but we saw queues waiting to put there towels out. There's a supermarket on site, plus 4 restaurants to which we used...

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Thank Pete07
Bolton
Reviewed 1 week ago

Check in took far too long - nearly 45 minutes from when they started to check us in which meant that the restaurants outside in the square, which had been serving food when we arrived, were closing. If we had known, we would have eaten first. We were late arriving as the pre booked taxi was not at the airport...

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Thank Velma44
Diamond R, Manager at Sunset Bay Club, responded to this review

Thank you for taking the time to leave your feedback from your recent stay. We are pleased that you enjoyed some aspects of your stay and we note your feedback with regards to certain areas that you feel we can improve on. We always welcome guest feedback as this helps us improve the service that we have to offer. We...

Reviewed 1 week ago via mobile

Been coming here every November since 1994 and every year the rates go up but the actual return for this gets less and less I believe. The activities are few and far between and if it's not bingo or pool when they do decide to do something they are stumped. And trust me the hills and steps don't get any...

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Thank matthewrc
Diamond R, Manager at Sunset Bay Club, responded to this review

Thank you for taking the time to leave your feedback from your stay with us. We really do appreciate you as returning guests and we are therefore sorry to read your comments. We note your comments on the lack of activities and we will ensure that we look into this to see what areas we can improve on. We would...

Edinburgh, United Kingdom
Reviewed 1 week ago via mobile

This is predominately a time share resort with "members" who don't like outsiders like us coming in. The pool gates don't open until 9am where members are queuing from 8.30 off season and much earlier during the summer months, they then rush to claim "their" loungers. The lifeguard puts a laminate on your lounger if you leave it for more...

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2Thank Vivienne023
Diamond R, Manager at Sunset Bay Club, responded to this review

Thank you for taking the time to leave your feedback. We are pleased that you liked the apartment that you were allocated and found the facilities were of a good standard. We can assure you that we welcome Diamond Resorts Members and guests alike to our resort. We do apologise that you had some issues with the sunbeds - we...

Reviewed 2 weeks ago via mobile

Amazing!!! There are 2 pools,and a square inside the hotel with cafes a mini market restaurants etc although there are some.rooms in wich u have to walk 13 flights of stairs but its worth it. At the entrance you will find some more restaurants that are very busy. At night so make sure you book a table!!

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Thank Holly Jane Stew... W
Reviewed 2 weeks ago via mobile

Stayed here for 11 nights in a well maintained, well appointed, one bed apartment with enormous balcony. At check in we were unhappy with the apartment we were allocated as it was up quite a steep incline and towards the far end of the complex. The receptionist was very happy to change this for us to take into account our...

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1Thank Lynn P
Scotland, United Kingdom
Reviewed 2 weeks ago

We have stayed here numerous times, as we love our holidays. We haven't had a refurbished apartment yet, however, we have been very happy with the older ones. There is everything you could need in the kitchen and we have always had a large sunny balcony. A bonus is the ability to have your shopping delivered from the local Mercadona,...

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Thank Snowgoose20
Diamond R, Manager at Sunset Bay Club, responded to this review

Thank you for taking the time to let us know your feedback from your recent stay. We really do appreciate you as returning guests and it is great to hear you love staying with us. We look forward to welcoming you back to our resort again soon! Surya Pereira Resort Manager

Manchester, United Kingdom
Reviewed 2 weeks ago

Had a relaxing stay here. Apartments are clean & have fully working kitchen. Restaurants, bars & shops close by. Two pools with lots of sunbeds, activities are planned if you want to rake part. Staff are very friendly & cant do enough for you to help you have an enjoyable stay.

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Thank suradders

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Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Internet
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
With its relaxed and friendly atmosphere, the village-style resort of Sunset Bay Club is one of the best loved destinations in the Canaries. Situated at Torviscas, on the outskirts of cosmopolitan Playa de las Americas, this attractive, informal destination has two huge swimming pools surrounded by graceful palm trees and verdant subtropical shrubs. A range of spacious and superbly equipped accommodations with large balconies ensure that you stay in complete comfort, and for those who enjoy the social life, a warm welcome is guaranteed in the resort's restaurant and bar. ... more   less 

Additional Information about Sunset Bay Club

Address: Calle Antonio Navarro, 1, 38670 Costa Adeje, Adeje, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Adeje > Costa Adeje
Price Range: RM442 - RM920 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Sunset Bay Club 3*
Number of rooms: 206
Reservation Options:
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Also Known As:
Sunset Bay Club Hotel Adeje
Sunset Bay Hotel
Sunset Bay Resort
Sunset Bay Club Costa Adeje, Tenerife
Hotel Style:
#13 Top resorts Hotel in Costa Adeje
#33 Family Hotel in Costa Adeje
#35 Romantic Hotel in Costa Adeje
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Questions & Answers

Here's what travellers have asked, with answers from Sunset Bay Club staff and other travellers.
84 questions
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Questions? Get answers from Sunset Bay Club staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Blocks F,G and H are towards the top of the resort, but there is a gate taking you out of the resort at the top.”
 of 5 bubbles Snowgoose20, 17 Nov 2016 | Read review
“Built on an incline so lots of steps in parts of complex”
 of 5 bubbles suradders, 16 Nov 2016 | Read review
“This is a timeshare resort,self catering but it as onsite restaurants tell them when you book if you have special needs .”
 of 5 bubbles roger20082013, 2 Nov 2016 | Read review
“Block B room 502 has a large sunny balcony with good views and is refurbished, good wifi signal too!”
 of 5 bubbles TheCurtiss, 31 Oct 2016 | Read review
“I would avoid G-Block as it is at the very back of the complex.”
 of 5 bubbles I1938EMianm, 31 Oct 2016 | Read review
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