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Kassandra Palace Hotel

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216 Reviews from our TripAdvisor Community

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Showing 100: English reviews
Craiova, Romania
Reviewed 2 September 2016 via mobile

The staff is not polite and is not willing to help with much. The hotel rooms are dirty and have no wi-fi. The amenities are not sufficient or even inexistent. The food was not tasty. They say the hotel has wi-fi in lobby area, that is false. I waited 5 minutes for my laptop to connect and i've lost an...

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2Thank StefanacheAndrei
Komotini, Greece
Reviewed 28 August 2016

very bad experience . nowhere I met to ask me pay for the stay in the door just arrived with baby in lap without warning . poor soundproofing. while I half board in my pack charge one water bottle on the table . unbelievable. and a playroom are suckers . three songs , the same every day for children. both...

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2Thank akisharley
Reviewed 24 August 2016

it is a nice hotel, it has good service and it's very cozy and quiet place! i really enjoyed the pool and the beach :) The staff was polite. The place is very close to the other villages if you want to eat somewhere else or to go for a drink to the other beaches nearby.

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1Thank Joanna K
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we try to improve every year. We hope to see you soon. Best Regards, Kassandra Palace Hotel & Spa Guest Relation Dpt

Reviewed 24 August 2016

Very disappointed with this place. Starting with our SUITE, which we chose only because we have a baby and needed the use of a kitchen. There were NO pots/pans or anything else. The service was only average. The beach itself was rocky, which is not the norm for the sandy beaches of Halkidiki, and yes full of sea urchins. The...

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1Thank Grpaok1
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we try to improve every year. We apologize for all those incidents that made your vacation less comfortable. Best Regards, Kassandra Palace Hotel & Spa Guest Relation Dpt

Istanbul, Turkey
Reviewed 23 August 2016

we stayed with chidren end of july. we liked Kassandra Palace Hotel. There is nothing much in Kriopigi village/town. You do not need to go into Kriopigi, hotel will be enough for you. key point: lovely garden and beautiful sea view from the room.

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Thank Eselioglu
Reviewed 21 August 2016

We are family of three and we booked deluxe suit as it had separate room for a child to sleep in. We arrived late at night missed our dinner at the hotel as we booked half board but we were given vouchers to eat in taverna which is situated in the large garden behind swimming pool. The food was good....

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Thank ENA N
Breaza, Romania
Reviewed 20 August 2016

A nice location for family, special for family with children less than 14 years older, however suitable for chidren older than 14 years also. Unfortunatelly, like in others Greek hotels the internet is poor. For me and my family would have been better if we had paid for the service. By the other hand, good services from restaurant, tavern, beach...

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Thank razvanpinta
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we try to improve every year. We apologize for all those incidents that made your vacation less comfortable. Best Regards, Kassandra Palace Hotel & Spa Guest Relation Dpt

Limassol, Cyprus
Reviewed 19 August 2016

1. Intended Cancellation: We booked a (NON-REFUNDABLE) double deluxe room A day before we arrived, we received an email from Booking saying that the reservation was cancelled. We immediately called the hotel and Mr. George informed us that the reservation was cancelled because no credit card was provided (!!) After a lot of discussion, he accepted to re-book the room...

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1Thank Marilenapirilidou
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we try to improve every year. We apologize for all those incidents that made your vacation less comfortable. Best Regards, Kassandra Palace Hotel & Spa Guest Relation Dpt

Reviewed 18 August 2016

Our experience at this so called 5-star hotel was awful. Our initial impression when entering the ground level is that it is extremely old and not maintained at all. The worst though was feeling the bed springs in our back at night and that the food (spaghetti) served was cold!! I don't know how a hotel can be considered a...

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Thank Nicole I
KOLOSSI
Reviewed 16 August 2016

The location was superb for our family break. Clean and tidy rooms with good AC. The resort was full of greenery and you can walk through the garden to the beach We had lunch at tavern near the beach and every time the meal was superb with friendly service. The beach bar was heaven with very good and friendly service....

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1Thank Tony P
Kassandra P, Υπεύθυνος Δημοσίων Σχέσεων at Kassandra Palace Hotel, responded to this review

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we try to improve every year. We apologize for all those incidents that made your vacation less comfortable. We hope to see you soon! Best Regards, Kassandra Palace Hotel & Spa Guest Relation Dpt

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Bar/Lounge
  • Beachfront
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting

Additional Information about Kassandra Palace Hotel

Address: Kriopigi 63077, Greece
Region: Greece > Central Macedonia > Halkidiki Region > Kassandra > Kriopigi
Price Range: RM296 - RM1,233 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kassandra Palace Hotel 5*
Number of rooms: 323
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Also Known As:
Kassandra Palace Kriopigi
Kassandra Palace Hotel Kriopigi
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Questions & Answers

Here's what travellers have asked, with answers from Kassandra Palace Hotel staff and other travellers.
3 questions
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Kolossi, Cyprus
9 months ago

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Questions? Get answers from Kassandra Palace Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are sunny, roomy and the higher floors are quieter and with better view”
  • spa - bath
mkaranikitas, 4 Sep 2016 | Read review
“If you are looking to book deluxe suit avoid taking the last on on the row because of the bad drainage smell.”
72enan, 21 Aug 2016 | Read review
“The hotel is around 1hr-15min drive from Thessaloniki air port, 15mins from Kalithea”
TonyP819, 16 Aug 2016 | Read review
“I do not know how all the rooms are but they must be similar, old, not renovated.”
Kastanaki, 25 Jul 2016 | Read review
“If you have a child and don't want to move a lot consider a room in the main building.”
cyrilp326, 20 Jul 2016 | Read review
5 of 5