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Grand Luxxe Riviera Maya

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507 Reviews from our TripAdvisor Community

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Showing 457: English reviews
Duxbury, Massachusetts
Reviewed 12 October 2016

I recently stayed one week at the Grand Luxxe - it surpassed my expectations at every turn. The property is enormous and incredibly well manicured. The resort offers delicious restaurants for all tastes. We stayed in a 2 bedroom condo in the Spa Tower which was spacious, well appointed, comfortable and beautifully decorated. There is a gorgeous beach and the...

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2Thank Carroll2
East Midlands
Reviewed 12 October 2016 via mobile

We stayed here for two weeks as a result of a timeshare exchange. We chose it due to the positive reviews. This resort is classed as a private residence and I can see why. It is part of the Vidanta Group which consists of a number of hotels, including this, built within a jungle area adjoining the beach. The Grand...

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Thank Mondowasere
Houston, Texas
Reviewed 12 October 2016

I stayed for one week at the Grand Luxxe property, it is separated from the main property with its own spa, gym, pool and beach, very exclusive which is what it is trying to sell. worth the extra cash if you want to be very private and preferential, it comes with all the privileged, concierge services, no wait for golf...

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Thank moooncake
Denver, Colorado
Reviewed 7 October 2016

Just returned from a glorious week at the Grand Luxxe Riviera Maya! What can I say? I went with my step-sister and had no expectations. We had been booked in the Grand Mayan and were upgraded to the Luxxe. I felt like I was on a honeymoon with myself it was so luxurious. I have traveled to several resorts in...

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1Thank Khaleesi_Libby
Shreveport, Louisiana
Reviewed 6 October 2016 via mobile

Beautiful place, staff is excellent and very customer oriented and helpful. Major kudos to Angelina on our checkin to Grand Luxxe-- she is also our concierge at building 2-- very helpful and tries to assure our enjoyment of the property-- all cart drivers have been excellent-- the Grand Luxxe pool Shirley and VeVe great classes --only complaint is that the...

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1Thank Steve W
Harrisburg, Pennsylvania
Reviewed 3 October 2016

We used a timeshare "bonus week" to book a hotel-style room at the Grand Luxxe which turned out to be a stunning, luxurious, one-bedroom suite with two balconies, fridge & microwave. The buildings are surrounded by jungle, but they're gorgeous & private. A short walk on an elevated boardwalk through the jungle got us to the pools (the biggest &...

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1Thank Itsallabouttheson
Reviewed 28 September 2016 via mobile

Would like to go back soon so someone will actually help me get the money they owe for attending the presentation to upgrade my unit. It's been 2 months and no one has processed a credit to my account. This is a last resort effort to get this handled. Watch your bill when checking out. If they close it out...

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3Thank FWPHIL
Socialmediamanager1, Manager at Grand Luxxe Riviera Maya, responded to this review

Dear Guest: Please accept our sincere apology for the inconveniences experienced during your visit. We will be pleased to follow-up on this dialogue by providing you personalized assistance once you contact our Customer Care Center at 1 800 292 9446 or at customercare@vidavacations.com. Thank you for being a member and we look forward to hearing from you. Sincerely, Customer Service...

Bellmore, New York
Reviewed 26 September 2016 via mobile

The Grand Luxxe (Vidanta group) is our favorite tropical resort. We would highly recommend it. We originally purchase a time share 8 years ago at the Mayan palace,Later upgraded to the grand Mayan and several years ago another upgrade to the Grand Luxxe. All these and several other properties are on the same site. It's a huge property segregated, like...

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2Thank JJK777
New York
Reviewed 25 September 2016

Fabulous upscale resort! Rooms were large, kitchen had high end fixtures and small appliances. There is no oven, but a nice 4 burner flat stove. Bathrooms and toiletries were fabulous! Our unit had a nice pool on the balcony to relax and cool down after a hot day. Beaches and resort pools require a 10 min. Walk through forested pathways,...

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2Thank mish40
Reviewed 17 September 2016 via mobile

I've been privileged to enjoy spa treatments in many different parts of the world, to include the #1 Top rated spa in Central America. Nothing compares to the sensory experience here. It begins with a beautiful, peaceful atmosphere as the attendants greet you with a hibiscus drink. After receiving my spa robe I was directed to a heated tile chair...

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Thank Kay P

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Amenities

Highlights
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Banquet Room
  • Babysitting

Additional Information about Grand Luxxe Riviera Maya

Address: Calle Carretera Federal Km 48, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Number of rooms: 6
Also Known As:
Grand Luxxe Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#1 Spa Hotel in Playa Paraiso
#2 Romantic Hotel in Playa Paraiso
#2 On the Beach Hotel in Playa Paraiso
#2 Top resorts Hotel in Playa Paraiso
#3 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Grand Luxxe Riviera Maya staff and other travellers.
157 questions
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Questions? Get answers from Grand Luxxe Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a ground floor, which was very private due to the jungle. I don't think the views are of the ocean from any rooms.”
 of 5 bubbles polly79770, 24 Mar 2017 | Read review
“All of them”
 of 5 bubbles dbmiddle2n, 20 Mar 2017 | Read review
“Always ask for rooms on the highest floor.”
 of 5 bubbles buddie2, 15 Mar 2017 | Read review
“We enjoy the first floor because you feel like you are right in the jungle and get to see the ground animals.”
  • Towell art
 of 5 bubbles PapaJerryW, 1 Mar 2017 | Read review
“Higher floors may have canopy view. This resort is "in the Jungle".”
 of 5 bubbles stephenbX7506QM, 13 Feb 2017 | Read review
5 of 5