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Iberostar Paraiso Beach

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Iberostar Paraiso Beach
Iberostar Paraiso Beach
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4,734 Reviews from our TripAdvisor Community

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Showing 3,140: English reviews
Reviewed 29 August 2013

We went to this resort in August 2013 and the weather was hot,humid and rainy. We had a few days of sun and it was nice. The resort and the people are very nice, the only thing if you don't like to walk don't go because from lobby to beach it's about a 10 min walk for us it was...

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Helpful?
2Thank lyneybee
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, On behalf of the Staff and management we would like to thank you for taking the time to share your comments regarding your experience at Iberostar. It is great to know that your stay was enjoyable and you had a great time with us at Iberostar. We regret to know that the weather was not the best and...

Ottawa
Reviewed 28 August 2013

I booked this trip with my sister and a friend. We had two rooms. The check in process takes almost an hour - what a pain to have to stand there for that amount of time when you want to start your holiday. We were in block 31. Close to the pools and beach. But far from the lobby and...

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Helpful?
2Thank rileymacdonald
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guests, We appreciate the time you took to share with us and Trip Advisor your opinion regarding your recent stay at Iberostar Paraiso Beach. The Chef and his Staff would be more than glad to see that you highlighted the great food served at all the specialty restaurants you visited. Thank you also for your kind words about our...

Minneapolis, Minnesota, USA
Reviewed 27 August 2013

Family of 19 stay 4 days at the Inberostar Paraiso Beach and 3 days at the Iberostar Paraiso Maya. We did not like the Iberostar Beach do to its lack of services ,entertainment and food selection. We did enjoy staying at the Maya section. Rooms were larger , better quality foods selection , and better services. The beach and pools...

Review collected in partnership with Iberostar
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Helpful?
Thank myduyen123
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guests, First of all we would like to thank you for choosing Iberostar for your recent stay. We regret to know that your stay at Iberostar Paraiso Beach was not as expected and you found the entertainment, services and food selection to be insufficient. We have already forwarded your comments and feedback to the Staff and the people in...

Virginia Beach, Virginia
Reviewed 26 August 2013

We went as guests of my nephews destination wedding and had never been to this type of resort so we weren't sure what to expect. We did not expect to have such a wonderful time!!! Once we arrived we were immediately made welcome by the bell-hops. But the Check-in was a little confusing. The girl at the desk seemed young...

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Helpful?
Thank sixcooks
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, On behalf of the management we would like to thank you for your amazing comments and for your recent stay at Iberostar for this special occasion. We would like to thank you in special for your recognition to the employees that make our hotel stand out and that at the end are the ones that would make you...

Toronto, Ontario, Canada
Reviewed 26 August 2013

I just got back from this resort and must say it has been the best experience I have encountered at an all-inclusive vacation. I went to Cancun (2006) and Acapulco (circa 2002) and those resorts were horrible in comparison. The major disappointment I found was the service at the A La Carte Steakhouse. We had a group of 6, and...

Review collected in partnership with Iberostar
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Helpful?
1Thank neotropolis
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guests, On behalf of the Iberostar Paraiso Beach Management, we would like to thank you for sharing your comments with us on Trip Advisor about how your vacations went at our resort. We are happy to know that this is by far the best all inclusive vacation you have experienced, these comments keeps us motivated to keep offering the...

Des Moines, Iowa
Reviewed 26 August 2013

The wife and I decided to go back to this hotel for our honeymoon because we loved it so much the first time. This time around was just as great as the first time. We were met with the same level of quality that we experienced the first time. The staff were beyond helpful and always had a smile on...

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Helpful?
1Thank Shea1983
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear guest, First of all we would like to thank you for choosing Iberostar again and also that this time it was for such a special occasion. We appreciate the time you took to share your comments and recent experience with us on Trip Advisor. We have already forwarded your nice comments to the Staff; this always motivates them to...

Reviewed 26 August 2013

I stayed Aug 18-25 .. The hotel grounds are very nice. Beach is rocky and is not comparable to Cuba. If you go make sure to be careful especially with young kids. They have volleyball and soccer fields on the beach and the players shoot extremely hard. I got hit by a soccer ball while going to the bathroom and...

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Helpful?
1Thank Najoua S
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, First of all we would like to thank you for taking the time to share your experience with us. We appreciate your sharing your feedback with us since it provides important information for our improvement. As per your comments regarding the incident at the beach, we regret to know that you experienced this situation with another guest; we...

Montreal, Canada
Reviewed 26 August 2013

just came back from my week stay in Riviera Maya with my GF and my daughter (9) just for ur info i take a beach trip every year (one year to the East Coast, the other year to the Carribeans) the Hotel is one of 5 in a HUGE complex (mini shopping mall, nightclub, teen disco, spa, etc) here's a...

Review collected in partnership with Iberostar
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Helpful?
1Thank dioshark
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, We would like to thank you for taking the time to share with us and other travelers your opinion of your stay at our Iberostar. We regret to know that the size of the Hotel was not as you expected, however we are glad to know that you had a nice time at our premises, the facilities were...

Saskatoon, Canada
Reviewed 25 August 2013

We took our family (15 and two 18 yrs olds) to Iberostar Paraiso Beach Aug 11 - Aug 18. Had a great time. The resort is fabulous, one of the best we have been at. The grounds and rooms were always clean, excellent service, lots of choices for meals and the kids said the Hamburger Bar was the best ever!...

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Helpful?
1Thank TheWingers
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Iberostar Guests, On behalf of the management we thank you for sharing your comments and opinion regarding the value of your vacation at Iberostar. We are happy you enjoyed so much the settings and surroundings, our great wildlife, your accommodations and the efficiency of the staff. We hope you give us the chance to stay again at Iberostar; we...

birmingham
Reviewed 25 August 2013

We stayed here as the last week of our holiday. We were originally booked into this hotel but were upgraded on arrival to the Lindo hotel next door, however we could still use the facilities at this one. The pool was great here, loads of space although you had to get up very early to get a sunbed - this...

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Helpful?
Thank gmfanBirmingham
Quality manager I, Quality Manager at Iberostar Paraiso Beach, responded to this review

Dear Guests, We appreciate the time you took to share with us and other users of Trip Advisor your opinion regarding your recent stay at Iberostar Paraiso Beach. We are glad to know that you had the opportunity to use our facilities and amenities during your stay, even when you were upgraded to the Lindo hotel. We have already forwarded...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraiso." Imaginatively designed lake – pool. Convention centre. The holiday complex is perfectly integrated into the tropical landscape. ... more   less 

Additional Information about Iberostar Paraiso Beach

Address: Carrt. Chetumal - Pto. Juarez km. 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM794 - RM1,981 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Paraiso Beach 3.5*
Number of rooms: 424
Reservation Options:
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Also Known As:
Iberostar Paraiso Beach Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Paraiso Beach
Iberostar Paraiso Del Mar
Iberostar Paraiso Beach Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#4 Green Hotel in Playa Paraiso
#6 Top resorts Hotel in Playa Paraiso
#6 Romantic Hotel in Playa Paraiso
#7 Family Hotel in Playa Paraiso
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upgrade your room to get access to the wet areas of the spa, so worth it.”
 of 5 bubbles jimandsuew, 20 Feb 2017 | Read review
“Building 30 is closest to the beach!”
 of 5 bubbles jaceyg2015, 20 Feb 2017 | Read review
“Rooms are good. Not super fancy but clean and spacious. Tile floor can get very slick. Includes stocked mini fridge. Alcohol, soda and bottled water in room. ”
 of 5 bubbles traleyd, 20 Feb 2017 | Read review
“middle of the resort”
 of 5 bubbles lovesit709, 20 Feb 2017 | Read review
“worth upgrading to a junior suite in the more modern buildings mid way to beach and reception location ideally beach front”
 of 5 bubbles TessaU_12, 15 Feb 2017 | Read review
5 of 5