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Mayan Palace Riviera Maya

Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Iberostar Golf Club Playa Paraiso
    1.6 km
  • 4 star hotel
  • Pool
Reviewed yesterday
5 day getaway
room was very noisy next door,becouse it was a joining room... more
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3,200 Reviews from our TripAdvisor Community

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Showing 2,497: English reviews
Salem, Oregon
Reviewed yesterday NEW

room was very noisy next door,becouse it was a joining room resort was very nice enjoyed our stay will stay again with better room next time the .shuddles were always available food was good hard time understanding peaple behind the desk counters

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1Thank sandmansanders84
Orangeville, Canada
Reviewed yesterday NEW

This is the second time we have gone to the Vidanta properties and stayed at the Mayan Palace. Our friends came with us this time and had a beautiful room at the Grand Mayan. We had a one bedroom in the Mayan Palace which had a living room and half kitchen. The room was a bit musty, however we were...

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Thank darsyl
Shirley, New York
Reviewed 2 days ago NEW

We were offered 5 days at the Mayan Palace free through BOOK VIP so we took it. In the end, free meant $280.50 in fees, taxes and parking but still a good deal! We had gone to a timeshare presentation @ Vidanta a little over a year ago and thought that the grounds were beautiful so we wanted to stay...

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4Thank lcarbone12
Reviewed 3 days ago NEWvia mobile

First, I'm out going and I'm always out doing excursions so I'm not at the hotel very often. If you're vacationers that goes on vacation and stay at the resort all week, then I can see a problem. With that said, GREAT resort! Nice, clean and the staffs are great. (The timeshare people are a bit aggressive but nothing I...

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1Thank VaZoC_Yang2016
Akron, Ohio
Reviewed 1 week ago NEW

Stayed for a week at the Mayan Palace Riviera Maya in February, and it was a wonderful experience. However, the resort is so very, very big that you have to rely on trams to get around. We tried walking once and got lost for almost two hours. Resort can be expensive if you want, but cost-effective if you are selective....

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4Thank alienvoice
Reviewed 1 week ago NEWvia mobile

Worlds biggest pool approximately 3 acres plus 2 other smaller pools. The beach isn't the best a bit rocky but when there are pools this big then who cares. The place is massive but there are shuttle carts running ever 15mins taking you to different points of the resort. At first it all seems a bit overwhelming but pretty soon...

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3Thank Jason H
Reviewed 1 week ago via mobile

Stayed in Mayan palace furnishings 1970s. Kitchen not very useful. Cost for dining not bad. Pool nice. Just Way To Large of a resort. Golf carts everywhere to get around. Just extremely big People friendly

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2Thank christian z
Socialmediamanager1, Manager at Mayan Palace Riviera Maya, responded to this review

Dear Guest: We truly appreciate the time you have taken to share with us your impression about your stay at Mayan Palace. We are delighted to find out that most of our staff was welcoming, as this is what we strive for every day. All the same, we are disappointed that we were unable to meet your expectations to the...

Kansas
Reviewed 1 week ago

This place is too large and everything is too controlled. We came back from Playa del Carmen in a cab and we were not allowed to be driven to the lobby!! We were forced to be taken to a "transportation center" where we had to wait for a tram. The tram was bumpy and cold, I could have ridden in...

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2Thank sandylq
Spokane, Washington
Reviewed 1 week ago

I stayed at the Grand Mayan the first week, then the Mayan Palace the next. The Transfer. First, you are told to leave your luggage in the room you are checking out of (helpful hint, DO NOT DO THIS - I'll explain why later). Then you have to check out from the Grand Mayan. After you let them know that...

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3Thank Vacationer A
New York City, New York
Reviewed 2 weeks ago

We stayed at Mayan Palace resort last November 2016 for one week, the place is very clean, the staffs are very courteous and friendly. We stayed in one bedroom, and it's huge, it has a living room, kitchen and dining area, porch and separate bedroom. The staff clean the room twice a day. They have shuttle service that you can...

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4Thank Inday23

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Restaurant
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
  • Restaurant
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Mayan Palace Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Hotel Class:4 star — Mayan Palace Riviera Maya 4*
Number of rooms: 402
Also Known As:
Mayan Riviera
Mayan Palace Cancun
Wyndham Playa Del Carmen
Riu Palace Riviera Maya
Cancun Grand Mayan
Grand Maya Mayan Riviera
Playa Del Carmen Wyndham
Mayan Palace Playa Del Carmen
Mayan Palace Riviera Maya Mexico
Mayan Palace Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#7 Luxury Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#8 On the Beach Hotel in Playa Paraiso
#10 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Mayan Palace Riviera Maya staff and other travellers.
492 questions
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Bayboro
5 months ago

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Questions? Get answers from Mayan Palace Riviera Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“do not get a room with joing door next door unless u know whos next to you”
 of 5 bubbles sandmansanders84, 23 Jan 2017 | Read review
“Ask for something in buildings 1- 8 as they are the closest to the pool and beach area ( the Mayan Palace)”
 of 5 bubbles darsyl, 23 Jan 2017 | Read review
“The higher the building number the further away you are. Building 5 is on the edge. Anything past that is a hike.”
 of 5 bubbles vacationera2014, 11 Jan 2017 | Read review
“The rooms on the ocean side have great view of the beach area.”
 of 5 bubbles Inday23, 7 Jan 2017 | Read review
“We had a quiet room at the end of a hall on the third floor. There is an elevator.”
 of 5 bubbles antvic, 3 Jan 2017 | Read review
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