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28/01/2018 29/01/2018
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    Mayan Palace Riviera Maya

    Km 48 Carretera Federal | Kilometro 48, Playa Paraiso, Playa del Carmen 77710, Mexico
    Hotel website
    Lowest prices for your stay
    28/01/2018 29/01/2018
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    Traveller (3432)
    Pool & Beach (1011)
    Room & Suite (305)
    • Excellent41%
    • Very good30%
    • Average13%
    • Poor7%
    • Terrible9%
    Travellers talk about
    “havana moon” (296 reviews)
    “playa del carmen” (655 reviews)
    Free Internet
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Shuttle Bus Service
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Write a ReviewReviews (4,114)
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    1 - 5 of 3,164 reviews

    Reviewed 3 days ago

    Stayed here at the Mayan Palace for January 2018 for the 5th time. I usually like to get a car so I can go to Playa, Puerto Morelos, etc but Vidanta now makes you park out by the highway (Central Lobby) and ride a really...More

    2  Thank leftyoctober
    Reviewed 6 days ago

    My husband and I stayed here for a week though RCI exchange as a gift and upon arrival found the grounds beautiful but massive. We arrived early and unfortunately the front desk could not get our room ready until 5pm so we had to wait...More

    5  Thank Kav169
    Reviewed 1 week ago

    This was my first time going to a big resort and I went considering the possibility of buying a timeshare in Vidanta's newest development area. If my experience at Mayan Palace would determine how I feel about resorts, I would never go back to one....More

    3  Thank johancg2
    Reviewed 1 week ago

    A nice resort for those who are trying to spend money on a relaxation getaway and luxurious treatment, NOT a great place for anyone wanting to experience any real cultural explorations of Mexico. It was very difficult to leave the resort, and the food on...More

    4  Thank Haley H
    Reviewed 1 week ago

    It's unfortunate that the good things about this resort are ruined by all of the negative things you have to endure to stay here. This was our first trip to this resort and we don't plan to return. The Good - 99% of the employees...More

    8  Thank Jason H
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Golf Course
    • Tennis Court
    • Outdoor pool
    • Hotel class
    • Hotel Style
    • #7 Luxury Hotel in Playa Paraiso
    • #8 Family Hotel in Playa Paraiso
    • #8 Top resorts Hotel in Playa Paraiso
    • #10 On the Beach Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 402
    • Reservation Options
    • TripAdvisor is proud to partner with TripOnline SA so you can book your Mayan Palace Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Mayan Riviera ,
    • Mayan Palace Cancun ,
    • Wyndham Playa Del Carmen ,
    • Riu Palace Riviera Maya ,
    • Cancun Grand Mayan ,
    • Grand Maya Mayan Riviera ,
    • Playa Del Carmen Wyndham ,
    • Mayan Palace Playa Del Carmen ,
    • Mayan Palace Riviera Maya Mexico ,
    • Mayan Palace Riviera Maya Playa Paraiso, Mexico
    Add Photo Photos
    Traveller (3432)
    Pool & Beach (1011)
    Room & Suite (305)
    Dining (250)
    Hotel & Grounds (1855)
    Family and Play Areas (49)
    Bathroom (27)
    Business Centre & Event Rooms (7)
    Nearby HotelsSee all 11 hotels in Playa Paraiso
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    Nearby Restaurants
    Il Olivo
    176 reviews
    .78 km away
    Havana Moon
    619 reviews
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    Nektar at Vidanta Riviera Maya
    159 reviews
    .78 km away
    136 reviews
    .56 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    734 reviews
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    Ask a question
    Questions & Answers
    Danielle H
    15 January 2018|
    AnswerShow all 4 answers
    Response from Tracie l | Reviewed this property |
    Gong is Asian and is amazing it is louder atmosphere! And Azur the French is so good it’s more romantic and quiet!
    5 January 2018|
    AnswerShow all 3 answers
    Response from imoobear | Reviewed this property |
    You just have to inform the chef and they will prepare your meal as needed. It's important to tell the server ehrn he seats you.
    3 January 2018|
    AnswerShow all 10 answers
    Response from Lynn B | Reviewed this property |
    Cancun Airport is about 40 miles from the resort. It depends on what you want to do. If you want to relax and lounge around the resort, there’s no reason to leave, however, the area is full of fun and fascinating places... More
    Room Tips
    "You don't really get a choice of rooms.."
    Read review
    "Buildings 1 or 2, higher floors and far from elevators - noisy there"
    Read review
    "Buildings are numbered the higher the number, the more you have to walk"
    Read review
    "Rooms facing away from the main transportation corridor are essential for peace and quiet"
    Read review
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