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Mayan Palace at Vidanta Riviera Maya

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Traveller (3556)
Pool & Beach (1030)
Room & Suite (333)
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Overview
  • Excellent41%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible9%
Travellers talk about
“havana moon”(305 reviews)
“playa del carmen”(655 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (4,311)
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Traveller rating
1,216
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319
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1,216
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319
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All reviewshavana moonplaya del carmentimeshare presentationrented a carfront gatetime share presentationplaya expresssmall kitchenhappy hour isminute walk to the poolhigh pressuretimeshare salesone bedroom suiteno cash policymexican fiestaresort feevidanta resort
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1 - 5 of 3,309 reviews
Reviewed yesterday

As a resort they above average overall. But be careful of their billing They told me the credit card imprint at check-i was would not be charged until check -out . But found out after paying my charges with a second credit card that they...More

Review collected in partnership with RCI
1  Thank gilmorefr
Reviewed yesterday

We agreed to attend a timeshare presentation that promised to address how to better manage annual fees for significant reduction off our resort user fees plus discounts. After hours of being shuffled from one agent to another in an attempt to get out the door...More

2  Thank TRINDA2018
Reviewed 2 days ago

Our vacation stay was truly amazing from the gate to everywhere in between! I really enjoyed the beach party, the Mexican festival, kareoki night.... Having these events during the week made my vacation truly special & amazing!! The bartenders at the pool were very generous...More

Review collected in partnership with this hotel
Thank Blizzard_159
Reviewed 2 days ago

Beautiful,Clean,Great atmosphere for everyone! A special shout out to the Joy Squad! They made everyday tons of fun!!!! Good food at all restaurants and nightly entertainment. Employees are very friendly and grateful for your business

Review collected in partnership with RCI
Thank AnnSueDarl
Reviewed 2 days ago

Getting away from the extended New England Winter was a joy! We have gone to this resort periodically over the course of 15 years. This was a wonderful experience as always and we have seen this resort improve and expand over the years with more...More

Thank remillb80
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Beachfront
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Sauna
Details
Hotel class
Hotel Style
#7 Spa Hotel in Playa Paraiso
#7 Luxury Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
#10 On the Beach Hotel in Playa Paraiso
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Hotel class
Hotel Style
#7 Spa Hotel in Playa Paraiso
#7 Luxury Hotel in Playa Paraiso
#8 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
#10 On the Beach Hotel in Playa Paraiso
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (3556)
Pool & Beach (1030)
Room & Suite (333)
Dining (236)
Family and Play Areas (50)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
mznjm23
17 April 2018|
AnswerShow all 6 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
Jessica S
17 April 2018|
AnswerShow all 3 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
Jessica S
17 April 2018|
AnswerShow all 4 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Google Translation
Room Tips
"Everyday our room was always clean & tidly!! I have no complains of our housekeeper... Vidanta spare no..."
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"Staff was extremely courteous and very helpful, kept our room very clean"
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"Clean, quiet and fully equipped."
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"The lower the number building you are in, the better. 1 is better than 2, 4 better than 5, etc. Do NOT..."
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