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IBEROSTAR Paraiso Del Mar

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IBEROSTAR Paraiso Del Mar
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4,296 Reviews from our TripAdvisor Community

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Showing 3,542: English reviews
Casselman, Ontario
2 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 2 days ago NEW

We spent a week (Nov. 17- 24, 2016) with a couple of friends and everything was just super! The food (at the buffet), although repetitive, was very well prepared and good. There is no reason for anyone to go hungry, there are tons of food and a huge variety. We were at the sister hotel (Beach) a few years ago... More 

Helpful?
1 Thank oceanluver
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 days ago NEW

This was beautiful resort, and excellent atmosphere. The buffet food was OK, but the restaurants are excellent. Would definitely recommend for another stay, just wish there was more of a beer selection, only 2 beers throughout the resort.

Helpful?
2 Thank Andrew W
Edmonton, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 days ago NEW

My second time there...I love this place!! from the minute you get there you feel like you are in the jungle. Its friendly, clean, spacious and a lots of colourful plants. You will see coconuts and bananas growing on the palm trees and many different animals roaming around. Be prepared to do lots of walking as its a bit of... More 

Helpful?
1 Thank TeriB52
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 days ago NEW via mobile

Just got back from our 7 day vacation and enjoyed every minute of it! The view from my room was breathtaking. The staff went above and beyond to make sure our trip was fantastic. Big D at the lobby bar was friendly and very accommodating. Danny the bell boy made a point to make my friends Birthday the best. The... More 

Helpful?
2 Thank doulikefood
Roseville, California
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 6 days ago NEW via mobile

This was my family's 4th visit in 6 years to this resort. Our kids love it and so do we. Iberostar never fails to please us! We stayed in building 10 which is all beachfront and is definitely worth the upgrade. The Starfriends are amazing and incredibly entertaining. Our favorite Starfriends were Diego, Alonso and Cesar. We had dinner reservations... More 

Helpful?
3 Thank Darlene D
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 days ago NEW

Absolutely worth the trip! This resort wasn't all high end stuffy, what is was FAMILY FRIENDLY! And I'm talking the entire group! The food was pretty standard but good. What gives this resort its true value, the staff was nothing short of EXCELLENT!!! From Marko the bellman to the cute little guy waiting on a table of 16! They never... More 

Helpful?
1 Thank Kathy S
Velbert, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

Had a nice Junior Suite in the Paraiso del Mar. The Restaurants were Great , especially the Steak House . I used the Gym every Second day, Great Staff and fresh fruits every day. The Beach was Clean and the Hotel was in a very good condition . The guests were mixed from all over the the world . The... More 

Helpful?
1 Thank polskasole
Hillsboro, Missouri
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 6 days ago NEW

People were amazing, all of them were so helpful and kind. Buffets could have been better. Food was not hot, but it was ok. Johnny Rocket had great food as well as the Mexican, Italian, Mediterranean, Steak house and Japanese. Beach was nice, waves a bit strong, but fun. Rooms were wonderful. If you are hot in there, contact the... More 

Helpful?
1 Thank 7225laurie
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

Just got back yesterday from a 9 day visit. 9 days too long. Grounds were beautiful and the food was okay. But, the staff were rude, the shows were absolutely terrible, half the audience would walk out within the first 10 minutes. The music was so loud at the pool, you could hear it throughout the resort and out on... More 

Helpful?
1 Thank Lori B
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 week ago

I was here in April 2016, and came back again because of the incredible value. I paid around $750 a person through Apple Vacations. For the a la carte restaurants I highly recommend the Japanese and Brazilian. The Rock cafe in the lobby is a modern sit down restaurant that doesn't require reservations and is air conditioned if you want... More 

Helpful?
1 Thank John S
Quality manager I, Quality Manager at IBEROSTAR Paraiso Del Mar, responded to this review

Dear guest, First of all, we would like to thank you for your preference and for choosing one more time IBEROSTAR Paraiso del Mar for your recent vacation in Mexico. We appreciate your comments about our facilities. It is a pleasure to know that your holiday with us was amazing and that every aspect of your stay was to your... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa. ... more   less 

Additional Information about IBEROSTAR Paraiso Del Mar

Address: P. Juarez km 309 | Carretera Chetumal, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM893 - RM2,308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — IBEROSTAR Paraiso Del Mar 3.5*
Number of rooms: 388
Reservation Options:
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Also Known As:
Iberostar Paraiso Del Mar Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Hotel Playa Paraiso
Iberostar Paraiso Del Mar Mexico
IBEROSTAR Paraiso Del Mar Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#4 Spa Hotel in Playa Paraiso
#5 Green Hotel in Playa Paraiso
#7 Romantic Hotel in Playa Paraiso
#7 Top resorts Hotel in Playa Paraiso
#8 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from IBEROSTAR Paraiso Del Mar staff and other travellers.
529 questions
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Philadelphia, Pennsylvania

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Questions? Get answers from IBEROSTAR Paraiso Del Mar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I have mobility issues and we were in Bldg 15, close to the pool. Golf carts come around regularly or call to have one sent.”
 of 5 bubbles oceanluver, 1 Dec 2016 | Read review
“I would probably stay in Paraiso Beach next time, this is the sister resort and seems to be a little more updated.”
 of 5 bubbles andrewwE6732JB, 30 Nov 2016 | Read review
“No elevators so if you don't like stairs ask for a ground floor”
 of 5 bubbles TeriB52, 29 Nov 2016 | Read review
“Pick somewhere in the middle of the number range of the buildings to stay, because the resort is so big.”
 of 5 bubbles johnsP3417IP, 24 Nov 2016 | Read review
“We were in building 14 and it was closer to the beach. You can hear people coming back at night. The halls echo.”
 of 5 bubbles zoem493, 22 Nov 2016 | Read review
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