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Iberostar Paraiso Del Mar

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Carretera Chetumal Puerto Juarez, Km. 309, Playa Paraiso, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
27 people are viewing this hotel
Expedia.com
US$193
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Iberostar.com
US$196
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US$239
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Booking.comUS$230
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Prestigia.comUS$239
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (6253)
360
Panoramas (7)
Pool & Beach (1634)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Paraiso Del Mar
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 11 hotels in Playa Paraiso
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
Directly on the beach of "Playa Paraíso" (Mexico). High standard of comfort. Wide gastronomic variety. 18-hole golf course. PAD/SSI – diving school, massage at the beach and the pool. Spa.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Golf course
Snorkelling
Tennis court
Aerobics
Bicycle tours
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Head massage
Massage
Pedicure
Salon
24-hour security
Chapel / shrine
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private beach
Additional bathroom
Desk
Coffee / tea maker
Minibar
Flatscreen TV
Bath / shower
Housekeeping
Private balcony
Room service
Safe
Telephone
Iron
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Ocean View
Green
Languages Spoken
English, Spanish

Location

Full view
37Car recommended
Grade: 37 out of 100
28Restaurantswithin 10 km
4Attractionswithin 10 km
6081Reviews1041Q+A100Room tips
Traveller rating
  • 3,253
  • 1,798
  • 649
  • 231
  • 150
Time of year
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Popular mentions
Julio P wrote a review Yesterday
2 contributions
Trip was awesome, had been previously to another resort, but the entertainment staff made the difference in this hotel! Anahi was attentive to us & would let us know what activity followed each day! It was the difference maker!
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Date of stay: July 2021Trip type: Travelled with friends
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rafal351 wrote a review 20 Jul
New York City, New York2 contributions3 helpful votes
My experience at this Hotel was excellent. The stall was excellent as well as the restaurants . The show where very enjoyable and fun to watch. The hotel staff when above the beyond to help and assist my family during our stay.
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Date of stay: July 2021Trip type: Travelled with family
2 Helpful votes
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Paraiso Del Mar
Responded 5 days ago
Dear guest, We would like first and foremost to thank you for choosing Iberostar Paraiso del Mar for your recent holiday and also for taking the time to share your opinion. Every day is a new challenge for us based on our passion for providing our guests with an environment similar to a home away from home and we are delighted to know that you enjoyed your stay so much. Thank you for sharing this positive feedback and we hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Paraiso del Mar
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OhioBuckeyes1996 wrote a review 19 Jul
Toledo, Ohio4 contributions10 helpful votes
We had a great time at Iberostar Paraiso Del Mar. The staff was great and the resort was in great shape as well. They did a wonderful job in keeping everything safe and clean for us. We definately want to go back again sometime soon. :) We also want to give a shout out to Angel Naranjo for the great service he gave us at Buffet Pogada Cenas. He and many others did a great job!!! Thank you Angel for making us feel like family. Hopefully see you all again!!!
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Date of stay: June 2021
Location
Service
Sleep Quality
Room Tip: Rooms closer to the beach were helpful to us since we went to the beach a lot.
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2 Helpful votes
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Paraiso Del Mar
Responded 5 days ago
Dear guest, Your review of Iberostar Paraiso del Mar is very much appreciated. We are always very happy to receive confirmation that our guests have enjoyed a wonderful holiday and have left with happy memories. Our combination of both competent and friendly service is one of our main priorities and we are constantly working to provide our guests with a genuine experience. Again, we thank you for your kind comments and we look forward to welcoming you back again soon. Best Regards, Quality Manager Iberostar Paraiso del Mar
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Kevin wrote a review 18 Jul
2 contributions3 helpful votes
Friendly staff, service excellent, clean room, the beach was clean, excellent food, the pool area was large and clean. Rojas is my bestie the best waiter! Jocelyn and Annie are amazing. I recommend this place.
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Date of stay: July 2021Trip type: Travelled with friends
2 Helpful votes
Helpful
Share
Response from Quality Manager Iberostar Mexico, Owner at Iberostar Paraiso Del Mar
Responded 5 days ago
Dear guest, We would like first and foremost to thank you for choosing Iberostar Paraiso del Mar for your recent holiday and also for taking the time to share your opinion. Every day is a new challenge for us based on our passion for providing our guests with an environment similar to a home away from home. Thank you for sharing this positive feedback and we hope to welcome you back again soon. Best Regards, Quality Manager Iberostar Paraiso del Mar
Read more
MollyKI wrote a review 15 Jul
Chicago, Illinois27 contributions29 helpful votes
We spent 6 nights at Paraiso Del Mar, stayed in beach front Building 10 from 7/7 through 7/13. The resort is enormous and a long walk from the beach to the lobby. We were so grateful for the bellman staff who carried our bags and were always nearby with a golf cart to get us to and from the lobby. Particularly outstanding was Joe - he was the first Iberostar Face we met and his kind greeting made us feel like we were at home. Joe was great with recommendations, knew all the local traffic times and made sure a cart was outside our door when it was time to check out. Also very helpful was Yanet with the Concierge desk. She made sure we had reservations for restaurants, explained all the details of the resort and answered any questions we had with a very personal touch. Bartenders were pleasant and fast, specialty restaurants also had outstanding servers and hosts. The Del Mar staff is great and made a huge difference in the quality of our stay.
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Date of stay: July 2021
Cleanliness
Service
Sleep Quality
Room Tip: Building 10/beach front. Very close to the pool and far from the lobby. Lunch options and 2...
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1 Helpful vote
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Response from Quality Manager Iberostar Mexico, Owner at Iberostar Paraiso Del Mar
Responded 1 week ago
Dear guest, We really do appreciate the time and effort you have taken to share this opinion of your recent holiday in our hospitality at Iberostar Paraiso del Mar. It is always excellent for us to receive such complimentary reviews like this. We have treated your description as a success story and your comments show that we are on the right track with our numerous efforts and our attention to detail. We would like to thank you once again for your kind review and will be delighted to welcome you back to one of our hotels soon. Best Regards, Quality Manager Iberostar Paraiso del Mar
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PRICE RANGE
US$151 - US$366 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar paraiso del mar hotel playa paraiso, iberostar playa paraiso, iberostar hotel playa paraiso, iberostar paraiso del mar mexico
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del CarmenPlaya Paraiso
NUMBER OF ROOMS
388
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Frequently Asked Questions about Iberostar Paraiso Del Mar
Which popular attractions are close to Iberostar Paraiso Del Mar?
Nearby attractions include Cirque du Soleil Joyà (0.9 km), Jungala Aqua Experience (1.1 km), and Pasion De Cacao (0.4 km).
What are some of the property amenities at Iberostar Paraiso Del Mar?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Paraiso Del Mar?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Paraiso Del Mar?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Paraiso Del Mar?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Paraiso Del Mar?
Conveniently located restaurants include Pavo Real by the Sea, Tramonto, and Il Olivo.
Are there opportunities to exercise at Iberostar Paraiso Del Mar?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Iberostar Paraiso Del Mar have an airport shuttle?
Yes, Iberostar Paraiso Del Mar offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Is Iberostar Paraiso Del Mar located near the city centre?
Yes, it is 0.6 km away from the centre of Playa Paraiso.
Are any cleaning services offered at Iberostar Paraiso Del Mar?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Paraiso Del Mar offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.