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we arrived early around 10am and we couldn't get our room till 3 pm.we stayed on may13-20. we stayed in building 66 room 6639. Our room was facing the kiddy pool, it can be little noisy but thats okay. Our room was clean, water pressure...More
This is the 2nd time we came here, 1st time being exactly a year ago in April 2017. The first time we came with my parents, so they would help us with the baby. My mom gets up early, and every morning she would go...More
We had an amazing time visiting this resort. All of the staff appeared to work very hard and efficiently. The landscaping and the cleanliness was excellent. However, the staff at the front desk are very insistent on scheduling a breakfast with patrons to review investing...More
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We just returned from a 10 day stay at the Paraiso Maya. The staff at the resort were all awesome, always smiling and wanting to make your stay as enjoyable as possible. We stayed in building 63, which we found was a good location for...More
Great place to visit. Awesome beach that is well maintained (seaweed cleaned up every morning. Ruben, the beach concierge, is super friendly and accommodating to all guests. Regina works hard all day to keep you hydrated on the beach. Didn't use the pool a ton,...More
Response from ScottfromPEI | Reviewed this property |
Hi esto3007, it depends on your request - reservation manager is great for room allocation and concierge for restaurants... also Star Club has its own manager... I may have specific contact information for you.