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Iberostar Paraiso Maya

Travellers' Choice award winner
GreenLeadersGold level
09/05/2017 10/05/2017
1 room 2 adults 0 children
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Iberostar Paraiso Maya
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4,737 Reviews from our TripAdvisor Community

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Showing 3,643: English reviews
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Reviewed yesterday NEWvia mobile

We are members for the resort and we love it. Charlie with the star friends greeted us the first day and let us know when all the activities would be going on. He was always friendly and so much fun for us to see during the day. He remembered us every time and made us feel welcome. Johnny at the...

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Helpful?
Thank Rosie H
Calgary, Canada
Reviewed yesterday NEW

This is a very large complex with 5 levels of choice. The highest is the Grand but families are not welcome there so we choose the next level the Maya. We stayed in the family suite that was in building 65. These are two large junior suites with a connecting door, one side had a king bed and one side...

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Thank chad b
Morristown, New Jersey
Reviewed yesterday NEW

We traveled with a 15 month old so we needed a family friendly resort. The Maya certainly delivered and made our family feel welcome. Room: We bought the standard garden view junior suite because there were no ocean view rooms. The resort provided a nice crib with crib sheets and the baby slept fine in it. For $50 USD, we...

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Thank Caribiana
Reviewed 2 days ago NEWvia mobile

I stayed on this hotel and I have no idea where the hotel was, my first time in Mexico.the staff are awesome! I was greeted by Sofie at concierge , very sweet young lady and welcome me.We talked a little bit and I mentioned to her it's my birthday ..I wasn't expecting the day my birthday the housekeeper decorated my...

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Thank Rosanna C
Cold Lake
Reviewed 2 days ago NEW

Everything was very very good. Our family superior room was huge: one room had king bed & pull out sofa and the other had 2 double beds & pull out sofa so everyone had their own bed. The sofa bed my 9 yr old granddaughter slept on was not very comfortable. We found 1 bug (cockroach??) in the room the...

Review collected in partnership with Iberostar
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Thank Linda P
Intercourse, Pennsylvania
Reviewed 3 days ago NEW

My fiance and I stayed for 7 nights at the end of March - early April. I stayed here with my family when I was younger about 8 years ago and not much has changed (from what I can remember). We got upgraded to the Maya from the Lindo when we arrived and man are we thankful for that. Every...

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2Thank jclarks0n83
Calgary, Canada
Reviewed 5 days ago NEW

Reason for stay was for business purposes and was selected by employer. Jan/2016 This place is massive! try to not forget something in your room or else you'll be getting your steps in for the day, lots of walking. Resort is well kept and maintained. Lots of green, beautiful flowers, statues and water features. The first day some people in...

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Thank Michelle_3m
Seattle
Reviewed 6 days ago NEW

On April 5 we took our entire family of 10 (6 adults and 4 grandchildren ranging in age from 7-14.We had 3 rooms, the largest of which was a family suite with two bedrooms and two baths.Location is important; too much noise from the night club, too far from the Lobby and all the food, close to the beach, close...

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2Thank BenMSeattle
Avon Lake
Reviewed 6 days ago NEW

Bienvenidos, Welcome was how we felt from the moment we walked into the beautiful lobby to the last hour we spent playing pool waiting for our ride to the airport. The open air design of the resort adds to the feeling that you are truly in a tropical location, and not just a fancy hotel. Our Family Junior Suite was...

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2Thank Char S
Racine, Wisconsin
Reviewed 6 days ago NEWvia mobile

The resort, pool and beach were very nice. Food was just okay. Japanese restaurant, we heard great things about, but was very poor. We ended up leaving. Cooking the raw meat using the same utensils and then mixing the vegetables and rice. Just nasty, great way to make people sick...

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Helpful?
Thank barski4444

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09/05/2017 10/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more   less 

Additional Information about Iberostar Paraiso Maya

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM1,214 - RM2,693 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Paraiso Maya 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Riviera Maya
Iberostar Hotel Paraiso Maya
Iberostar Maya
Iberostar Grand Paraiso
Iberostar Paraiso Maya Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#3 Luxury Hotel in Playa Paraiso
#3 Green Hotel in Playa Paraiso
#4 Top resorts Hotel in Playa Paraiso
#4 On the Beach Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
#5 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Maya staff and other travellers.
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Questions? Get answers from Iberostar Paraiso Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevators, so ground floor is nice”
chadb248, 28 Apr 2017 | Read review
“Corner rooms have larger balconies. Poolside rooms will be noisy during day.”
edtechgirl, 23 Apr 2017 | Read review
“We booked the Junior suite. They are limited to a certain building so if you want a certain location, room type matters.”
gailzer12, 22 Apr 2017 | Read review
“building 62 is in the middle of the resort”
jeffmG7759OP, 18 Apr 2017 | Read review
“Building 60, 61 for junior suites. Close to pool and beach”
509eileeng, 17 Apr 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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