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Iberostar Paraiso Maya

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Iberostar Paraiso Maya
Iberostar Paraiso Maya
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4,672 Reviews from our TripAdvisor Community

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Showing 3,594: English reviews
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Hermantiwn
Reviewed yesterday NEW

Overall a good stay. I will go through the good and the not so good. We stayed for 6 nights March 2017. Traveling as family of four, 2 adults and 2 children ages 12 and 15. Check in was quick and efficient. We were in our room within 10 minutes of being dropped off. Upon entering the room (building 65,...

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Thank KCSunny
Egg Harbor Township, New Jersey
Reviewed 3 days ago NEWvia mobile

We just came back from the most wonderful family vacation. Everything from the initial conversations before traveling with the concierge to arrival, check in and our stay was just perfect. We travel often and like more upscale properties. This was our third stay at an Iberostar resort and we will definitely visit Iberostar properties in the future. Let me start...

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3Thank wetravelasafamily
New York City, New York
Reviewed 3 days ago NEW

We stayed at the Iberostar Paraiso Maya. I will start my review with the positive aspects. The resort itself is beautiful. The scenery is tropical and has a stunning Mexican motif and flair. The lobby’s of all the sister hotels are impressive too. It is very clean, and the workers are very friendly, bending over backwards to meet all of...

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1Thank Lynn I
Caledon, Canada
Reviewed 4 days ago NEW

We just got back from the Iberostar Paraiso Maya last week. A beautiful, but very large resort. And yes, the rooms are a little dated, but nice and clean. But for me, it was about the amazing staff at this resort. Whenever you saw the workers, they would always stop to say OLA ! The housekeepers for our room were...

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2Thank zo6karen
Trevorton, Pennsylvania
Reviewed 4 days ago NEW

Best thing is the property. It is beautiful. Rooms look very nice. It is done very nicely! But . . . there are a lot of things that could be done a lot better. Like the food. The breakfast buffets suck. They are all basically the same no matter where you eat. We ended up not even going for breakfast...

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Thank youngsebay
Winnipeg
Reviewed 5 days ago NEW

We stayed from January 1st through 10th, 2017. Family of four, 2 boys ages 12 and 15. Check In and Check out were fast and easy. It is a large resort but we enjoyed the walks and exploring the other 3 resorts. We tried all of the restaurants except the Gourmet. All were good and the Steakhouse had a great...

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Thank Esther A
Dallas, Texas
Reviewed 5 days ago NEW

I traveled with my high school senior for spring break the week of March 12. I had been warned about all-inclusive resorts, specifically the ones in Cancun and Playa. Let me just start by saying we arrived Sunday at 4:00 p.m. and by 10:00 p.m. that evening, we had already booked the first flight back home to Dallas on Tuesday...

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2Thank Kim L
Memphis, Tennessee, United States
Reviewed 5 days ago NEW

Stayed for 5 nights over spring break and hotel was great. Rooms were large, clean and comfortable. Pool areas are great and offer various options from party to quiet. Beach was nice although very crowded. Service was good but not great. Grounds were very nice and well maintained. I would go again except found food to be disappointing. Most meals...

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Thank Jeff M
Reviewed 1 week ago NEWvia mobile

It was my first visit to Mexico and definitely won't be my last stayed at this hotel 09/2016 weather was beautiful nice and sunny everyday. The hotel was huge be ready to do lots of walking there. Arrived around 4pm we were greeted with drinks check in was fast I went with a few friends we got our rooms immediately....

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1Thank will f
Reviewed 1 week ago NEWvia mobile

Beautiful location and spacious rooms. Food is below average and primarily buffet even for the reservation only restaurants. All buffets were same. I gave a 4 for service. We upgraded but did not receive certain amenities although promised. They will provide beer after beer but not Red Bull. We don't drink anymore so felt cheated by having to buy Red...

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Thank Robin C

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more   less 

Additional Information about Iberostar Paraiso Maya

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM1,201 - RM2,716 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Paraiso Maya 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Riviera Maya
Iberostar Hotel Paraiso Maya
Iberostar Maya
Iberostar Grand Paraiso
Iberostar Paraiso Maya Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Green Hotel in Playa Paraiso
#3 Luxury Hotel in Playa Paraiso
#4 On the Beach Hotel in Playa Paraiso
#4 Top resorts Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
#5 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Maya staff and other travellers.
655 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you want to be close to the ocean, try and get building 60. The higher the number the further from the ocean, but close to the pool.”
 of 5 bubbles zo6karen, 20 Mar 2017 | Read review
“Building 61 and 61.”
 of 5 bubbles kimlT3977UP, 19 Mar 2017 | Read review
“Suites in buildings closer to the ocean are best location”
 of 5 bubbles 284JeffM, 19 Mar 2017 | Read review
“Building 64 between beach and restaurant, near pools, private balcony no beach view”
 of 5 bubbles surbhi2017, 17 Mar 2017 | Read review
“Building 61 allows easy pool and beach access plus a close breakfast and lunch restaurant.”
 of 5 bubbles RTA4723JEA, 15 Mar 2017 | Read review
5 of 5