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Iberostar Paraiso Maya

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Iberostar Paraiso Maya
Iberostar Paraiso Maya
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4,676 Reviews from our TripAdvisor Community

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Showing 3,598: English reviews
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barrie
Reviewed yesterday NEWvia mobile

The Great Service everywhere was best we've ever experienced... Resort is so clean. Entertainment crew was phenomenal; we loved them all. Architecture was breathtaking everywhere on the resort. Something for everyone at this resort. The Good Food - was excellent; lots of variety & good quality Beach- was beautiful Pools- lots of pools to choose from... wave pool, lazy river,...

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Thank vacationgirlBarrie
St-Lazare, QC
Reviewed yesterday NEW

Great vacation! Friendly people, great beach! Ice cream over the Grotto was amazing, good food, wonderful people - love the el pueblito village across the way! The GOOD; Food, cerveza, vino, people and beach! Cute coatis, lizards and peacocks! The BAD; Big resort - lots of walking but that's ok! The UGLY; Seems silly, but the pool water was cold!...

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Thank Go_Megg
Reviewed yesterday NEW

This place was much more of a spring break hotel than we were looking for. You couldn't get a chair by the pool unless you got up at the crack of dawn. We stayed in the most expensive of the properties and it was packed constantly by people staying in the less-expensive properties. The beach was fantastic - better than...

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Thank Brad F
Estes Park, Colorado
Reviewed 2 days ago NEW

Family of 4, 2 adults 2 teens; 19 and 15. Traveled over spring break. Starting with the good points; The resort is beautiful, the food is plentiful and the staff are very nice. Housekeepers do an amazing job everyday, waiters/waitresses are all very attentive and very nice. There's a creperie in the shopping center that was super good and fun...

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Thank mountainvacation
Hermantiwn
Reviewed 4 days ago NEW

Overall a good stay. I will go through the good and the not so good. We stayed for 6 nights March 2017. Traveling as family of four, 2 adults and 2 children ages 12 and 15. Check in was quick and efficient. We were in our room within 10 minutes of being dropped off. Upon entering the room (building 65,...

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3Thank KCSunny
Egg Harbor Township, New Jersey
Reviewed 6 days ago NEWvia mobile

We just came back from the most wonderful family vacation. Everything from the initial conversations before traveling with the concierge to arrival, check in and our stay was just perfect. We travel often and like more upscale properties. This was our third stay at an Iberostar resort and we will definitely visit Iberostar properties in the future. Let me start...

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9Thank wetravelasafamily
New York City, New York
Reviewed 6 days ago NEW

We stayed at the Iberostar Paraiso Maya. I will start my review with the positive aspects. The resort itself is beautiful. The scenery is tropical and has a stunning Mexican motif and flair. The lobby’s of all the sister hotels are impressive too. It is very clean, and the workers are very friendly, bending over backwards to meet all of...

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3Thank Lynn I
Caledon, Canada
Reviewed 1 week ago NEW

We just got back from the Iberostar Paraiso Maya last week. A beautiful, but very large resort. And yes, the rooms are a little dated, but nice and clean. But for me, it was about the amazing staff at this resort. Whenever you saw the workers, they would always stop to say OLA ! The housekeepers for our room were...

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4Thank zo6karen
Trevorton, Pennsylvania
Reviewed 1 week ago

Best thing is the property. It is beautiful. Rooms look very nice. It is done very nicely! But . . . there are a lot of things that could be done a lot better. Like the food. The breakfast buffets suck. They are all basically the same no matter where you eat. We ended up not even going for breakfast...

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1Thank youngsebay
Winnipeg
Reviewed 1 week ago

We stayed from January 1st through 10th, 2017. Family of four, 2 boys ages 12 and 15. Check In and Check out were fast and easy. It is a large resort but we enjoyed the walks and exploring the other 3 resorts. We tried all of the restaurants except the Gourmet. All were good and the Steakhouse had a great...

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Thank Esther A

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Located directly on the beautiful beach of Playa Paraiso (Mexico). All junior suites with Jacuzzi, DVD player, upgraded amenities. Exclusive dining plus dine around privileges at over 16 restaurants, 17 full service bars. ... more   less 

Additional Information about Iberostar Paraiso Maya

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM1,240 - RM2,697 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Paraiso Maya 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Iberostar Paraiso Maya Hotel Playa Paraiso
Iberostar Playa Paraiso
Iberostar Riviera Maya
Iberostar Hotel Paraiso Maya
Iberostar Maya
Iberostar Grand Paraiso
Iberostar Paraiso Maya Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Green Hotel in Playa Paraiso
#3 Luxury Hotel in Playa Paraiso
#4 Top resorts Hotel in Playa Paraiso
#4 On the Beach Hotel in Playa Paraiso
#5 Romantic Hotel in Playa Paraiso
#5 Family Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Paraiso Maya staff and other travellers.
658 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Depends... we chose in between Main hall and beach with no regrets.”
 of 5 bubbles Go_Megg, 26 Mar 2017 | Read review
“Getting a room by the pool was key.”
 of 5 bubbles 288bradf, 26 Mar 2017 | Read review
“building 66 was quiet and closer to front desk, kids center and 2 restaurants.”
 of 5 bubbles mountainvacation, 25 Mar 2017 | Read review
“If you want to be close to the ocean, try and get building 60. The higher the number the further from the ocean, but close to the pool.”
 of 5 bubbles zo6karen, 20 Mar 2017 | Read review
“Building 61 and 61.”
 of 5 bubbles kimlT3977UP, 19 Mar 2017 | Read review
5 of 5