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26/12/2017 27/12/2017
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    Iberostar Paraiso Maya

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    26/12/2017 27/12/2017
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    Traveller (5039)
    Pool & Beach (1275)
    Room & Suite (730)
    Overview
    • Excellent58%
    • Very good28%
    • Average9%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “wave pool” (622 reviews)
    “seafood” (415 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Lazy River
    Water Park
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Rooms
    26 Dec27 Dec
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (5,107)
    There are newer reviews for Iberostar Paraiso Maya
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    11 - 15 of 3,885 reviews

    Reviewed 1 week ago

    When at the maya in November 2017 Star Friend: Thanks Moises & Rodrigo for there work, did great. Star friends girls have to ramp up and should take examples on Moises & Rodrigo. WARNING: Don't go if they have honeymoon plan in the resort because...More

    5  Thank Eric H
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 4 days ago

    Dear guest, First and foremost, we would like to thank you for your kind loyalty and for giving us the opportunity to host you during your recent vacation. Thank you for highlighting the efforts and good service of our colleagues Moises and Rodrigo, we assure...More

    Reviewed 2 weeks ago

    If you are looking for a 5 star resort, this is not it. I would give 3.5 stars if that was an option. The food was average. With the exception of the Japanese restaurant, all of the dinner restaurants are also a buffet. You order...More

    4  Thank bella2383n
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 1 week ago

    Dear guest, Thank you for choosing IBEROSTAR Paraiso Maya to spend your recent vacation. We are glad to know that you had a fun experience with us and enjoyed of our fitness classes and gastronomic offer. Likewise, we appreciate your kind comments regarding our attentive...More

    Reviewed 2 weeks ago

    We stayed here for five nights with our two year old. Pros: - VERY clean, incredibly pleasant and helpful staff, not too much pressure on buying into their programs Cons - dinner reservations are messy and ridiculously tough - considering most of the restaurants are...More

    4  Thank NaveenNair_2010
    Response from Quality manager I, Quality Manager at Iberostar Paraiso MayaResponded 1 week ago

    Dear guest, Thank you for sharing with us your experience at IBEROSTAR Paraiso Maya. It is gratifying to read that the friendliness from our staff lived up to your expectations and made of your vacation experience a life lasting memory. It is great that you...More

    Reviewed 2 weeks ago

    We traveled with our 2 adult sons, ages 33 and 23 for a week, November 12 to 18. We booked a Superior Family Suite in building 61. First floor. It was perfect. Close to the pool and beach. We had been to the Maya 6...More

    5  Thank Brendamarioniowa
    Reviewed 2 weeks ago

    I was hesitant to visit because of the news reports of problems in Mexico and at one of this companies resorts as well as the political climate. I was very pleased when we arrived at the resort when I saw how nice it was! I...More

    4  Thank Shelley O
    Iberostar Grand Hotel Paraiso
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    #1 of 11 hotels in Playa Paraiso
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    Valentin Imperial Riviera Maya
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    Secrets Maroma Beach Riviera Cancun
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    Fairmont Mayakoba
    4,282 reviews
    #11 of 213 hotels in Playa del Carmen
    10.3 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free Parking
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Bar/Lounge
    • Spa
    • Golf Course
    • Outdoor pool
    Details
    • Price range
    • US$258 - US$836 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Family Hotel in Playa Paraiso
    • #3 Green Hotel in Playa Paraiso
    • #3 Spa Hotel in Playa Paraiso
    • #3 Luxury Hotel in Playa Paraiso
    • #4 On the Beach Hotel in Playa Paraiso
    • #4 Top resorts Hotel in Playa Paraiso
    • #5 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Priceline, Travelocity, Prestigia, Orbitz, Hotwire, Cancelon and HotelQuickly so you can book your Iberostar Paraiso Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • Iberostar Paraiso Maya Hotel Playa Paraiso ,
    • Iberostar Playa Paraiso ,
    • Iberostar Riviera Maya ,
    • Iberostar Hotel Paraiso Maya ,
    • Iberostar Maya ,
    • Iberostar Grand Paraiso ,
    • Iberostar Paraiso Maya Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (5039)
    Pool & Beach (1275)
    Room & Suite (730)
    Dining (427)
    Hotel & Grounds (2982)
    Family and Play Areas (108)
    Bathroom (66)
    Business Centre & Event Rooms (23)
    Nearby
    Nearby HotelsSee all 11 hotels in Playa Paraiso
    Valentin Imperial Riviera Maya
    12,266 reviews
    1.93 km away
     
    Iberostar Grand Hotel Paraiso
    6,038 reviews
    .34 km away
     
    Secrets Maroma Beach Riviera Cancun
    12,614 reviews
    2.39 km away
     
    Nearby Restaurants
    Havana Moon
    612 reviews
    1.41 km away
    Nektar at Vidanta Riviera Maya
    156 reviews
    1.55 km away
    Tramonto
    129 reviews
    1.26 km away
    Azur
    122 reviews
    1.57 km away
    Nearby Attractions
    Iberostar Golf Club Playa Paraiso
    728 reviews
    1.27 km away
    Tres Rios Ecopark
    197 reviews
    7.63 km away
    Rancho Bonanza
    714 reviews
    4.25 km away
    El Caracol
    28 reviews
    7.06 km away
    Ask a question
    Questions & Answers
    C B
    10 December 2017|
    AnswerShow all 4 answers
    Response from diva c | Reviewed this property |
    The poolside buffets have outside sitting. The food setup is inside, and that is better because with that heat, food can spoil fast.
    2
    Votes
    Katie B
    9 December 2017|
    AnswerShow all 3 answers
    Response from Gary M | Reviewed this property |
    yes
    1
    Vote
    troymaurer305
    1 December 2017|
    AnswerShow all 2 answers
    Response from Flandersrich | Reviewed this property |
    Breakfast bread section (the waiters will help you)
    0
    Votes
    Room Tips
    "Bldg 61 is close to the pool/beach (without being in the Mangroves). Very conveniently located!"
    Read review
    "we liked being in the middle so we were not to far from restaurants or the ocean."
    Read review
    "Building 62 is close to everything"
    Read review
    "Building 60 in Maya is closest to the beach"
    Read review
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