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03/09/2017 04/09/2017
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    The Grand Mayan Riviera Maya

    Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    03/09/2017 04/09/2017
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    Traveller (3772)
    Pool & Beach (1050)
    Room & Suite (475)
    Iberostar Grand Hotel Paraiso
    5,883 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Grand Velas Riviera Maya
    3,193 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    3,992 reviews
    #10 of 211 hotels in Playa del Carmen
     
    Hacienda Tres Rios
    5,361 reviews
    #63 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent50%
    • Very good31%
    • Average10%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “havana moon” (363 reviews)
    “time share” (319 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
    Offers from The Grand Mayan Riviera Maya
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    Iberostar Grand Hotel Paraiso
    5,883 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Grand Velas Riviera Maya
    3,193 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    3,992 reviews
    #10 of 211 hotels in Playa del Carmen
     
    Hacienda Tres Rios
    5,361 reviews
    #63 of 211 hotels in Playa del Carmen
     
    Write a Review
    Reviews (3,758)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 3,087 reviews

    Reviewed 3 days ago

    My husband and I spent our anniversary at The Grand Mayan from August 5th - August 12th 2017 and had an incredible time! We both had our doubts initially due to many of the reviews read (some people must be pretty hard to impress!) and...More

    2  Thank Maggie B
    Reviewed 1 week ago via mobile

    We stayed at the Grand Mayan the last week and our friends stayed at Mayan Palace. The resort is beautiful within the mayan jungle. Our kids loved the pools and the food was excellent. Some positives: Gong was our favorite restaurant; we ate there twice....More

    2  Thank Louis John F
    Reviewed 1 week ago

    As Vidanta owners, we like to see what the properties look like throughout Latin America. We are owners at the Grand Mayan in Puerto Vallarta. We will not return to this resort. Staff: Friendly, helpful, not as many English speakers making it difficult to ask...More

    Thank larrylynn2017
    Response from Socialmediamanager1, Manager at The Grand Mayan Riviera MayaResponded 6 days ago

    Dear Guest: Thank you for taking the time to share your feedback following your recent visit to Grand Mayan. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience...More

    Reviewed 1 week ago via mobile

    We really enjoyed our week stay. 4 adults and 3 children, tons of activities for the kids while the adults enjoyed the pool. Susi & Ale we're really good with our kids, knew them by name and gave them a great time. All the employees...More

    3  Thank Ryan G
    Reviewed 1 week ago

    The Joy Squad was AMAZING! They did a fabulous job with the all the activities and getting the visitors involved! LOVED zumba, beach volleyball, and aqua gym. The good on the resort at the restaurants and room service was amazing.

    Review collected in partnership with this hotel
    3  Thank marcy246
    Iberostar Grand Hotel Paraiso
    5,883 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Grand Velas Riviera Maya
    3,193 reviews
    #2 of 211 hotels in Playa del Carmen
     
    Fairmont Mayakoba
    3,992 reviews
    #10 of 211 hotels in Playa del Carmen
     
    Hacienda Tres Rios
    5,361 reviews
    #63 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    Details
    • Price range
    • US$200 - US$500 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 Family Hotel in Playa Paraiso
    • #5 Spa Hotel in Playa Paraiso
    • #6 Luxury Hotel in Playa Paraiso
    • #7 On the Beach Hotel in Playa Paraiso
    • #9 Romantic Hotel in Playa Paraiso
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 500
    • Reservation Options
    • TripAdvisor is proud to partner with Evoline ltd so you can book your The Grand Mayan Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • The Grand Mayan Riviera Maya Hotel Playa Del Carmen ,
    • Grand Mayan Riviera Maya ,
    • Wyndham Playa Del Carmen ,
    • Playa Del Carmen Wyndham ,
    • Grand Mayan Cancun ,
    • Grand Mayan Playa Del Carmen ,
    • The Grand Mayan Riviera Maya Playa Paraiso, Mexico
    Add Photo Photos
    Traveller (3772)
    Pool & Beach (1050)
    Room & Suite (475)
    Dining (203)
    Hotel & Grounds (1977)
    Family and Play Areas (50)
    Bathroom (44)
    Business Centre & Event Rooms (6)
    Nearby
    Ocean Maya Royale
    6,578 reviews
    1.08 km away
     
    Blue Diamond Luxury Boutique Hotel
    1,422 reviews
    1.70 km away
     
    Hacienda Tres Rios
    5,361 reviews
    .18 km away
     
    Secrets Capri Riviera Cancun
    9,508 reviews
    1.32 km away
     
    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MacMan1953
    21 August 2017|
    Answer
    Response from cannonater | Reviewed this property |
    Yes on the wifi, but you have to renew it everyday.( pain in the butt) Yes they do take US, but if I had to do it over again I would convert our money to pesos .. It is easier for them to take advantage of you if you can't... More
    0
    Votes
    MacMan1953
    19 August 2017|
    AnswerShow all 9 answers
    Response from Mike Y | Reviewed this property |
    We recommend buying bottled water. It's pretty cheap at the boutique on the property. You can buy it in all sizes up to a gallon. The ice and water in the restaurants is good ice machines as well but they recommend using... More
    1
    Vote
    Quiltingmamma
    18 August 2017|
    Answer
    Response from sherry9453 | Reviewed this property |
    The Beach Club was operating when we were there in March...& it is only for Grand Luxxe owners...& possibly for Grand Bliss--not sure since we were staying at the Grand Mayan & did not use the Beach Club.
    1
    Vote
    Room Tips
    "Rooms above the 1st level will eliminate noise from people crossing through at all hours of the day and night."
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    "Gran rivera mayan suite"
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    "Review the map and select rooms closer to the beach area. This will allow quick access to restaurants..."
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    "No room views the pool or beach try to get building 1-2 closest to all."
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