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04/02/2018 05/02/2018
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    The Grand Mayan Riviera Maya

    Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
    Hotel website
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    04/02/2018 05/02/2018
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    Traveller (3853)
    Pool & Beach (1073)
    Room & Suite (480)
    • Excellent50%
    • Very good31%
    • Average10%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “havana moon” (381 reviews)
    “time share” (326 reviews)
    “playa del carmen” (603 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Airport Transportation
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Golf Course
    Dry Cleaning
    Tennis Court
    Kids Club
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Write a ReviewReviews (3,939)
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    1 - 5 of 3,237 reviews

    Reviewed yesterday

    My husband and I just returned from a week stay at the Grand Mayan. Upon arrival we left our luggage at the central lobby and then were shuttled to the Grand Mayan lobby. The check in was about thirty minutes but average when checking in...More

    Thank Michelle V
    Reviewed yesterday

    Love the resort and variety of restaurants. Can never be bored. The grounds are so well maintained and the rooms are very spacious. Having the cirque so close was a plus as well. Would definitely go back. So relaxing and fun.

    Review collected in partnership with this hotel
    Thank Laura C
    Reviewed 4 days ago via mobile

    90 minutes is more like 6 hours. It’s only worth it if they deliver on promises. This is not likely to happen. Furthermore the resort devalues the peso giving a rate of 15.00 when stores and others give 17.5-19.5 . Also the $5 tour and...More

    Thank Jeffrey B
    Reviewed 5 days ago via mobile

    We wanted to try this place very busy, Food was great, we order the pork, fried rice and asparagus. But the service from our server Gerardo when above and beyond and the manager Manuel was over the top!! Will be back.

    Thank Raymond M
    Reviewed 5 days ago

    We spent a week at the Vidanta resort, staying at the Grand Mayan. The resort grounds are beautiful and sprawling, lush and green, however it can be difficult to find your way around at first. When we first arrived we received very poor instructions on...More

    Thank James B
    Awards & Recognition
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Beachfront
    • Bar/Lounge
    • Free Internet
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Golf Course
    • Tennis Court
    • Outdoor pool
    • Price range
    • US$200 - US$500 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Playa Paraiso
    • #5 Luxury Hotel in Playa Paraiso
    • #6 Spa Hotel in Playa Paraiso
    • #8 On the Beach Hotel in Playa Paraiso
    • #9 Romantic Hotel in Playa Paraiso
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 500
    • Reservation Options
    • TripAdvisor is proud to partner with Evoline ltd so you can book your The Grand Mayan Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • The Grand Mayan Riviera Maya Hotel Playa Del Carmen ,
    • Grand Mayan Riviera Maya ,
    • Wyndham Playa Del Carmen ,
    • Playa Del Carmen Wyndham ,
    • Grand Mayan Cancun ,
    • Grand Mayan Playa Del Carmen ,
    • The Grand Mayan Riviera Maya Playa Paraiso, Mexico
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    Traveller (3853)
    Pool & Beach (1073)
    Room & Suite (480)
    Dining (208)
    Hotel & Grounds (2020)
    Family and Play Areas (55)
    Bathroom (44)
    Business Centre & Event Rooms (6)
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    Ask a question
    Questions & Answers
    20 January 2018|
    Response from Azzurri06 | Reviewed this property |
    I think you can use it offline. I don’t remember the app sending notifications at all.
    19 January 2018|
    Response from sunlvr123 |
    I sent a message directly to Riviera Maya Grocery deliveries and turns out they deliver to the resort, this saves me time having to go to store, i can order online and pay through pay pal, give them a few days in advance for... More
    18 January 2018|
    AnswerShow all 3 answers
    Response from beyardoe | Reviewed this property |
    Email the resort for prices. Then go onto Google Money Conversion chart.
    Room Tips
    "Get a room not on the tram side get the walkway side. Less noise. If possible a room in 1-7 and not the..."
    Read review
    "Ask for a room close to the main pools."
    Read review
    "Top floor - buildings 1 - 4 are closest to pools and restaurants"
    Read review
    "1 bedroom units and bigger have fll kitchens and a dinning room, Studis do have a small fridge."
    Read review
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