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The Grand Mayan Riviera Maya

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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The Grand Mayan Riviera Maya
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3,569 Reviews from our TripAdvisor Community

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Cedar Rapids, Iowa
Reviewed yesterday NEWvia mobile

My husband and I stayed at the Grand for our 35th wedding anniversary. It was beautiful the resort itself was beautiful we were treated like a king and Queen. Our every need was met without us lifting a finger. The staff is the best ever friendly funny and respectful. The food was delicious so Much to choose from. The 24...

1Thank energizeralways
Springfield, Illinois
Reviewed 2 days ago NEW

We called a few weeks ahead of time and asked to be placed in the Grand Mayan's building 1 or 2 in order to be close to pools and restaurants due to health reasons. The staff didn't seem to think it would be a problem. We were given a room in building 5 when we checked in and told there...

1Thank tammiemckay23
Little Rock, Arkansas
Reviewed 2 days ago NEWvia mobile

I'm currently here and the list is growing why I would NEVER buy a timeshare here. 1.Arriving I was accosted by 4 different ppl wanting to know when my husband was arriving so they could activate my discounts. lol. Apparently you need a husband to come here. 2.They took my luggage and told me to take a shuttle to my...

2Thank Toni r
Reviewed 3 days ago NEW

Very nice hotel. Huge property, like 7 pools, many resteurants etc. Lots to do very structured activities. This is a place where you can find something for everyone. Our condo was a 1 bedroom and even had our own private pludge pool. The facilities were very modern. The only downfall was it took a long time to get around because...

1Thank Wyadvgrl
Denton, Maryland
Reviewed 5 days ago NEWvia mobile

Riviera Maya is a great place to spend time with family and hang out at the beach or pool. Walking to your room it is not uncommon to see iguanas of all sizes sun bathing on the side walks. The service at the pool is finaminal, orders were never wrong and the food was always good. The pool joy squad...

2Thank viennasparks
Dartmouth, Canada
Reviewed 5 days ago NEW

Stayed at the Grand Bliss portion of the property. The people were genuinely supportive and the service was exceptional. From the reception staff at the Mayan Palace where we checked in to our bellman/driver Gabriel (warm and welcoming), to the most patient concierge, Emir, who ensure a seamless checkout. The VIP Joya (Cirque de Soliel) experience was a must-see and...

3Thank mbanfield2017
Austin, Texas
Reviewed 6 days ago NEWvia mobile

This is one of many resorts on a large property called Vidanta. We stayed at the Mayan Palace a couple of years ago and moved up to the Grand Mayan this year. The place is large and beautiful with several pools and restaurants and a large beach. The people are super freiendly, and the food is very good and reasonably...

1Thank Steve M
Reviewed 1 week ago via mobile

We stayed at the Grand Mayan the first week in April through an RCI trade. We had been warned about the timeshare salesmen so we did our best to avoid them. We mistakenly approached one for information and got an ear full about how their presentation wasn't about timeshare sales, how there were discounts available, etc. Our phone rang everyday...

3Thank ConnecticutTerri
Chicago, Illinois
Reviewed 1 week ago via mobile

Visited there from April 10-16 . The Grand Mayan is a huge resort and very nice. It takes a few days to find your way around unfortunately, and you have trams and golf carts as transportation around the resort. I was there for relaxation so it didn't effect me that there isn't much to do in my opinion if you...

2Thank albert a
Reviewed 1 week ago

3rd time in 18 months. Large resort, a lot of walking even with shuttles. Beautiful flora and fauna. Most staff speak English (even a few Spanish words are appreciated). The staff crossing their hand to their heart makes us feel our hard earned money is appreciated. Housekeeping staff best ever. A lot of construction going on still. We absolutely love...

4Thank Violet K

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07/05/2017 08/05/2017
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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
I am offering suites at The Vidanta Grand Mayan Riviera Maya resort, located on the Yucatan Peninsula. This resort has everything you could ever need to experience true happiness: JOYA, a resident Cirque du Soleil show; five luxury resort hotels; world-class restaurants; spectacular pools; shopping boutiques; a Jack Nicklaus golf course; indulgent spas and the most attentive staff in Mexico. ... more   less 

Additional Information about The Grand Mayan Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM870 - RM2,175 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Mayan Riviera Maya 5*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Evoline ltd so you can book your The Grand Mayan Riviera Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Grand Mayan Riviera Maya Hotel Playa Del Carmen
Grand Mayan Riviera Maya
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Grand Mayan Cancun
Grand Mayan Playa Del Carmen
The Grand Mayan Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#4 Family Hotel in Playa Paraiso
#5 Spa Hotel in Playa Paraiso
#6 Luxury Hotel in Playa Paraiso
#7 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Riviera Maya staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor optimal (though all are beautiful) not as damp”
mbanfield2017, 24 Apr 2017 | Read review
“Rooms are VERY noisy. Halls echo, can hear even normal voices through the wall. Try for 3rd floor.”
VioletK_12, 19 Apr 2017 | Read review
“Avoid the Jungle units.”
Michigantravelers_11, 14 Apr 2017 | Read review
“The most convenient buildings are closest to the beach, pool and restaurants.”
Denise181716, 11 Apr 2017 | Read review
“You need to be in The Grand Bliss or Grand Luxx if you want access to the private beach areas (less children).”
cmr23_122, 11 Apr 2017 | Read review
5 of 5
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