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My husband and I spent our anniversary at The Grand Mayan from August 5th - August 12th 2017 and had an incredible time! We both had our doubts initially due to many of the reviews read (some people must be pretty hard to impress!) and...More
We stayed at the Grand Mayan the last week and our friends stayed at Mayan Palace. The resort is beautiful within the mayan jungle. Our kids loved the pools and the food was excellent.
Gong was our favorite restaurant; we ate there twice....More
As Vidanta owners, we like to see what the properties look like throughout Latin America. We are owners at the Grand Mayan in Puerto Vallarta. We will not return to this resort.
Staff: Friendly, helpful, not as many English speakers making it difficult to ask...More
Response from Socialmediamanager1, Manager at The Grand Mayan Riviera MayaResponded 6 days ago
Thank you for taking the time to share your feedback following your recent visit to Grand Mayan. We are pleased to learn our staff’s service was efficient. They work tirelessly - day and night, to make our guests’ visits the most enjoyable experience...More
We really enjoyed our week stay. 4 adults and 3 children, tons of activities for the kids while the adults enjoyed the pool. Susi & Ale we're really good with our kids, knew them by name and gave them a great time. All the employees...More
The Joy Squad was AMAZING! They did a fabulous job with the all the activities and getting the visitors involved! LOVED zumba, beach volleyball, and aqua gym.
The good on the resort at the restaurants and room service was amazing.
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Fitness Centre with Gym / Workout Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Things to do
Fitness Centre with Gym / Workout Room
US$200 - US$500 (Based on Average Rates for a Standard Room)
#4 Family Hotel in Playa Paraiso
#5 Spa Hotel in Playa Paraiso
#6 Luxury Hotel in Playa Paraiso
#7 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
Non-Smoking Rooms ,
Number of rooms
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Yucatan Peninsula >
Quintana Roo >
Riviera Maya >
Playa del Carmen >
Also Known As
The Grand Mayan Riviera Maya Hotel Playa Del Carmen ,
Grand Mayan Riviera Maya ,
Wyndham Playa Del Carmen ,
Playa Del Carmen Wyndham ,
Grand Mayan Cancun ,
Grand Mayan Playa Del Carmen ,
The Grand Mayan Riviera Maya Playa Paraiso, Mexico
Response from cannonater | Reviewed this property |
Yes on the wifi, but you have to renew it everyday.( pain in the butt) Yes they do take US, but if I had to do it over again I would convert our money to pesos .. It is easier for them to take advantage of you if you can't... More
Yes on the wifi, but you have to renew it everyday.( pain in the butt) Yes they do take US, but if I had to do it over again I would convert our money to pesos .. It is easier for them to take advantage of you if you can't figure out conversion rates on the spot.. Also, closest grocery store is puerto morales and they do not accept U. S.
We recommend buying bottled water. It's pretty cheap at the boutique on the property. You can buy it in all sizes up to a gallon. The ice and water in the restaurants is good ice machines as well but they recommend using... More
We recommend buying bottled water. It's pretty cheap at the boutique on the property. You can buy it in all sizes up to a gallon. The ice and water in the restaurants is good ice machines as well but they recommend using bottled in the room for drinking and brushing your teeth.
Response from sherry9453 | Reviewed this property |
The Beach Club was operating when we were there in March...& it is only for Grand Luxxe owners...& possibly for Grand Bliss--not sure since we were staying at the Grand Mayan & did not use the Beach Club.
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"Rooms above the 1st level will eliminate noise from people crossing through at all hours of the day and night."