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The Grand Mayan Riviera Maya

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3,485 Reviews from our TripAdvisor Community

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Showing 2,869: English reviews
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Lingfield, United Kingdom
Reviewed yesterday NEW

We stayed at the Grand Mayan for two weeks in February. We travelled as a party of five. We had two interconnected rooms: a studio and a one-bedroom apartment. The rooms are massive. There is a jacuzzi in both rooms and we had a plunge pool on the balcony in the one-bedroom. The pick up from the airport and transport...

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Thank maggiecrowe
Red Deer, Canada
Reviewed 2 days ago NEW

This is one of our top 3 resorts we have stayed at. Lots of pools, great views, many activities, tight security,great walking trails & transportation service. Friendly helpful staff, very clean. The down side is it is really hard to get off the resort when you want to go do other things in the area. Everything is very expensive to...

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Thank Wayne K
Fort Ripley, Minnesota, United States
Reviewed 3 days ago NEW

the resort was good. We went to Green Break every day for dinner. awesome food and awesome people. Especially the bartender, Alberto!! He was very awesome!!! We would go back just to see him!! Huge portions of food, you can definitely split a plate of food there. and drinks were Mucho , Muchco Awesome.

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1Thank Bridgit S
Ocean Isle Beach, North Carolina
Reviewed 4 days ago NEW

We were guests of friends who own a timeshare here. We usually vacation at Sandals Resorts. We were delighted that this resort was just as nice. All week we used the main pool. Jose and Selena were great servers at the main pool. Cabanas' must be reserved a day in advance and confirmed by 11am that morning. My husband got...

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1Thank Janet P
East Coast
Reviewed 4 days ago NEW

We picked up a non-refundable getaway week without checking reviews on TripAdvisor. After reading so many negative comments we were ready to forfeit and stay home. So glad the few good reviews gave us the courage to give it a go. We stay in five-star resorts all around the world and this resort would easily qualify. Yes, we were ask...

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3Thank ShellsEastCoast
Winnipeg
Reviewed 5 days ago NEWvia mobile

First off...this is a beautiful property. The room is spacious and nice. The bed is good. Our only complaint about the room is shortage of hot water in the shower. The resort is large with great facilities and friendly, accommodating staff. Lots of great boardwalks to get around and shuttles for the times you don't want to walk. Pools are...

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2Thank Brent P
Portland, Oregon
Reviewed 6 days ago NEW

If you have a chance to spend a few days at this resort, just do it. Pick any number of positive adjectives and this place has it. Relaxing, fun, exciting, entertaining, amazing, beautiful, educational, welcoming, fancy, clean... I could go on. This place has everything you could want. The food is great, the staff is super nice. They called me...

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1Thank m0derncamping
Reviewed 1 week ago NEWvia mobile

The resort was beautiful and staff went above and beyond... The shuttle service around the resort was very convenient and made it easier to get to different areas...the pool was amazing and the largest I've ever seen...very clean and friendly.... The beach area was very rocky and not easy to go in the water.... the restaurants were very busy and...

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1Thank Tammy M
Grand Junction, Colorado
Reviewed 1 week ago

We stayed at the Grand Mayan for five days in February. Beautiful property very well kept. No views from any of the rooms just jungle. Very difficult to get around this place is huge. They have trams that rum every 15 minutes or sor but we always seemed to miss them. So you walk 3/4 a mile five or six...

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1Thank Todd R
Oakland, CA
Reviewed 1 week ago

We bought a week through Interval International Getaways....3 couples. The staff is amazing and accommodating. First, they arranged for us to be in the same building, same floor, two couples in adjoining rooms even. We avoided the sales pitch and they didn't pester us when we said we were busy. Maid service was everyday...one day she had our large bath...

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4Thank CALuci

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Amenities

Highlights
  • Spa
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
I am offering suites at The Vidanta Grand Mayan Riviera Maya resort, located on the Yucatan Peninsula. This resort has everything you could ever need to experience true happiness: JOYA, a resident Cirque du Soleil show; five luxury resort hotels; world-class restaurants; spectacular pools; shopping boutiques; a Jack Nicklaus golf course; indulgent spas and the most attentive staff in Mexico. ... more   less 

Additional Information about The Grand Mayan Riviera Maya

Address: Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM889 - RM2,221 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Grand Mayan Riviera Maya 5*
Number of rooms: 500
Also Known As:
The Grand Mayan Riviera Maya Hotel Playa Del Carmen
Grand Mayan Riviera Maya
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Grand Mayan Cancun
Grand Mayan Playa Del Carmen
The Grand Mayan Riviera Maya Playa Paraiso, Mexico
Hotel Style:
#4 Family Hotel in Playa Paraiso
#5 Spa Hotel in Playa Paraiso
#6 Luxury Hotel in Playa Paraiso
#7 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from The Grand Mayan Riviera Maya staff and other travellers.
742 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Grand Mayan Jungle is quiet, Grand Mayan Lago is closer to the lobby, restaurants etc. Ask for a view looking away from the train routes.”
 of 5 bubbles maggiecrowe, 26 Feb 2017 | Read review
“No rooms look at anything but the”
 of 5 bubbles 474toddr, 19 Feb 2017 | Read review
“check a resort map before you book...the place is very large...”
 of 5 bubbles CALuci, 18 Feb 2017 | Read review
“Don't know for sure.”
 of 5 bubbles Q7725OZchrisb, 17 Feb 2017 | Read review
“Huge resort with 6 different resort/hotels within. We are not owners, so had no choice of rooms within the resort we booked.”
 of 5 bubbles 429elissac, 17 Feb 2017 | Read review
5 of 5