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The Grand Mayan at Vidanta Riviera Maya

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Traveller (4157)
Pool & Beach (1115)
Room & Suite (551)
Ratings and reviews
  • Excellent49%
  • Very good30%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“time share”(353 reviews)
“havana moon”(408 reviews)
“beautiful resort”(293 reviews)
View all reviews
What's included
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Kitchenette
5 Star Hotel
When you stay at The Grand Mayan Riviera Maya, you have access to the magical world of Vidanta Riviera Maya. Here a luxury vacationing meets the pristine natural beauty of the Caribbean Sea and Mayan jungle. The days are filled with adventure and relaxation, and the nights bring...
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Location and contact
Km 48 Carretera Federal, Playa Paraiso, Playa del Carmen 77710, Mexico
Hotel website
22.4 km to Cozumel Airport
View nearby attractions and restaurants
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Reviews (4,288)
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3,495 results
Traveller rating
1,543
1,125
406
239
182
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LanguageEnglish
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1,543
1,125
406
239
182
Show reviews that mention
All reviewstime sharehavana moonbeautiful resortplaya del carmentimeshare presentationblue fishgreen breakrented a cargrand blissplunge poolsales pitchwater shoesbedroom suiteswim in the oceanrci exchangeshuttle servicetimeshare owners
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1 - 5 of 3,495 reviews
Reviewed yesterday

We stayed at the Grand Mayan for 2 weeks in April 2018. Resort was OK. We are happy with our RCI and Vacation Village at Parkway (Florida) ownership, but rarely go back to the same city twice, preferring to see as much of the world...More

1  Thank Jeanne T
Reviewed yesterday

Overall suite and service was outstanding!!! Swimming pools are very clean, food at the restaurants is delicious and a lot of selections every day. The personal overall cleaning people, registration, waitresses, botones, are very friendly and ready to help.

Review collected in partnership with this hotel
Thank Diana L
Reviewed yesterday

Upgraded reservation left us stranded in Jungle 8 Grand Luxe room. We had to wait up to 40 minutes for shuttles. It was often during extreme heat and humidity while battling bugs. We experienced low quality entertainment and at times marginal food quality. Be careful...More

Review collected in partnership with RCI
1  Thank George R
Reviewed 2 days ago via mobile

We have been all around the world and I haven’t been made fell so low! A friend had a time share certificate he gave to us to check it out. We came here on his recommendation which, he is so upset that we have been...More

Thank icysolez
Reviewed 5 days ago

My family and me loved the days at Grand Mayan. The service and the property are excellent and the swimming pools are marvelous. There are also many restaurants and store inside, all of them near to a wonderful beach.

Review collected in partnership with RCI
Thank eneidabarone
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free Parking
Beachfront
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Golf Course
Tennis Court
Outdoor pool
Details
Price range
US$200 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Playa Paraiso
#6 Spa Hotel in Playa Paraiso
#6 Luxury Hotel in Playa Paraiso
#9 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$200 - US$500 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Playa Paraiso
#6 Spa Hotel in Playa Paraiso
#6 Luxury Hotel in Playa Paraiso
#9 On the Beach Hotel in Playa Paraiso
#9 Romantic Hotel in Playa Paraiso
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4157)
Pool & Beach (1115)
Room & Suite (551)
Dining (229)
Family and Play Areas (56)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
fullmoonslay
10 July 2018|
AnswerShow all 2 answers
Response from pebbleskip | Reviewed this property |
It is my understanding that if you are at the Grand Mayan you can go to any of the restaurants. There are some POOL AREAS that are reserved for guests staying in other areas, you would be asked what hotel you are staying at... More
1
Vote
Nerissa C
27 June 2018|
AnswerShow all 5 answers
Response from lagingpasyal | Reviewed this property |
Its up to to you. You can pay pesos or dollars in most stores & restaurant.
0
Votes
eleutheria
12 June 2018|
AnswerShow all 5 answers
Response from Vidanta V | Property representative |
Please call us at 1-800-292-9446.
0
Votes
Room Tips
"Pools are not visible from any room because of trees. Ask for a room not facing the road (resort buses..."
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"Ask for something near the check-in area."
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"Rooms away from the road and building 1-5."
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"Lago bldg 7 closest to Salum"
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