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El Dorado Royale, by Karisma

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El Dorado Royale, by Karisma
El Dorado Royale, by Karisma
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9,116 Reviews from our TripAdvisor Community

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Showing 8,844: English reviews
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Reviewed yesterday NEWvia mobile

We honeymooned here and loved it. The dinner on the beach and Fuentes show were highlights for sure. We ventured out to Xplor to zip line and swim in the cenotes. Sergio was an awesome tour guide on the jungle rock tour and made the days at the pool fun too. This place has an impressive greenhouse to grow all...

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1Thank Chriss3533
NW Indiana
Reviewed yesterday NEWvia mobile

Told that only 2 restaurants required reservations. So far tonight we have been 2 others and told that we had to wait anywhere from 45 minutes to an hour and a half because we didn't have reservations even when there were 6 open tables at La Isla. If your guest need reservations at all the restaurants then please be honest...

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1Thank guardgrey51
Huntsville, Alabama
Reviewed yesterday NEW

This resort highly exceeded our expectations!!! Beautiful grounds, superb beaches and excellent food! Many restaurants to choose from and all were fabulous. Everything is made fresh with beautiful presentation. The staff is there to cater to your every wish. Concierge services with each building. They go above and beyond to make your stay the best it can be. Highly recommend...

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1Thank kristinad807
Reviewed yesterday NEW

Having spent our honeymoon here last year we decided to return for a special birthday and our anniversary and it didn't disappoint. I was equally as amazed by how beautiful the grounds are and the standard of cleanliness. Greeted with champagne on arrival and then taken to our room I felt we had made the right choice to come back,...

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1Thank Beki-liz
Norwich
Reviewed yesterday NEW

What an absolute fabulous holiday. Stayed here in 2014 always concerned it would not live up to expectations on a second visit no worries it was as brilliant as the first time. The staff were all brilliant and a credit to the hotel. All very polite and helpful and could not do enough for you . The food was great...

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3Thank GismoNorwich
newport gwent
Reviewed yesterday NEW

Absolutely brilliant place, not just for couples but anyone. ALL the staff were so friendly and helpful, whether tending to the gardens or serving you in the excellent bars and restaurants and superb main breakfast area. I mean a chocolate fountain and champers! Room and room service spot on and food was frankly outstanding.No kids a bonus. Would recommend a...

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3Thank michaelheames
College Station, Texas
Reviewed yesterday NEW

We have been to El Dorado Resort previously and again were not disappointed. The trip was absolutely perfect with no issues with getting from the airport to the property with Llomas Travel, and check in was very smooth. We thoroughly enjoyed the food, especially Kampai and the Cassita's Italian restaurant. Lunch at Jo Jo's is a must with the coconut...

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1Thank Fdtepsilon09
Waupaca, Wisconsin
Reviewed yesterday NEW

Friends invited us to vacation with them at this resort so we agreed. Unsure what to expect, we left fully satisfied of the experience. The staff are warm and friendly, and more offerings to do than time allowed to do it in. Brenda, Hector and Stephanie are a few that come to mind with their warmth and providing tours for...

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1Thank ekahler
Saint Martinville, Louisiana
Reviewed yesterday NEW

room 1025 ......didnt have a room when i got there said they had no confirmation from destination weddings i had all of my payment and paperwork with confirmation , i had to go back to the front at 3 still nothing went back at 4 they finally put me in a room no wheres near anyone else in my party...

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2Thank gbegnaud
Oklahoma City, Oklahoma
Reviewed yesterday NEW

Very relaxing environment. We were there over Spring Break and yet we rarely had to wait to be seated at any of the restaurants and we were always able to find seating at the nightly shows. The staff was very courteous and the whole resort was well organized and helpful. Definitely plan on a return trip.

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2Thank steve_w_yount

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM1,267 - RM3,966 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Family Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, by Karisma staff and other travellers.
1,426 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in room 5217”
 of 5 bubbles GismoNorwich, 23 Mar 2017 | Read review
“Swim up Suite for sure!”
 of 5 bubbles Fdtepsilon09, 23 Mar 2017 | Read review
“We were located by the Fuentes pool which was a short walk from all of the activities.”
 of 5 bubbles ekahler, 23 Mar 2017 | Read review
“All rooms are suites and the standard one we had was very nice. There is of course an option to upgrade to a swim up suite or to one ofvthevluxury casitas.”
 of 5 bubbles christopherupham, 23 Mar 2017 | Read review
“Do not get a standard room. Upgrade. The upgrades are worth it”
 of 5 bubbles dougbrit2222, 21 Mar 2017 | Read review
5 of 5