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El Dorado Royale, by Karisma

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Traveller (11688)
Room & Suite (2218)
Pool & Beach (2036)
Ratings and reviews
Certificate of Excellence
  • Excellent72%
  • Very good17%
  • Average6%
  • Poor3%
  • Terrible2%
Travellers talk about
“martini bar”(661 reviews)
“sand bags”(386 reviews)
“personal concierge”(427 reviews)
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What's included
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
Suites
Poolside Bar
Fitness centre
Concierge
4 Star Hotel
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa...
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Location and contact
Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
28 km to Cancun Airport
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (11,568)
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Traveller rating
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7,829
1,985
722
411
237
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1 - 5 of 11,184 reviews
Reviewed yesterday via mobile

This resort was absolutely amazing. It actually got better every day we were there. It really is impressive to me the attention to details. The resort is huge, but that doesn't result in sloppy service. The staff is friendly, the food and drinks are delicious,...More

Thank JasonDJames20
Reviewed yesterday

Overall the resort is beautiful. The staff are very helpful and friendly. The food is good, the drinks are great! Other reviews have said the portions are small, all I can say is order more!!! Was very nervous about the "dress code" and packed way...More

2  Thank marcy1717
Reviewed 2 days ago via mobile

We have just returned home from our 12 day stay at El Dorado Royale and are completely in a daze still as to how amazing the place is. I just have to mention a few special members of staff who went the extra mile to...More

1  Thank Chloé J
Reviewed 2 days ago

An absolutely fantastic resort, my Wife and I were thoroughly taken aback at just how fabulous the setting and gardens were. Couple that with very attentive staff, the fantastic variety offered by the numerous restaurants, the multiple bar's, the pools, the beach, the weather!! For...More

Review collected in partnership with this hotel
2  Thank neilkyde
Reviewed 2 days ago

Everything was exceptional, the grounds the staff the food and especially the service! If I had one comment it would be the beach wasn’t as nice as I thought it would have been. The staff tried to keep up with the sea weed but I...More

Review collected in partnership with this hotel
3  Thank esuriano
View more reviews
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Breakfast included
Pool
Room Service
Free Internet
Free Parking
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Breakfast included
Laundry Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Tennis Court
Hot Tub
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Adult pool
Outdoor pool
Details
Price range
US$274 - US$734 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Playa Paraiso
#2 Green Hotel in Playa Paraiso
#2 Top resorts Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$274 - US$734 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Playa Paraiso
#2 Green Hotel in Playa Paraiso
#2 Top resorts Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (11688)
Room & Suite (2218)
Pool & Beach (2036)
Dining (1123)
Business Centre & Event Rooms (65)
Amenities (55)
Family and Play Areas (18)
Questions & Answers
Ask a question
Teri T
19 July 2018|
Answer
Response from Sally D | Reviewed this property |
Hi yes the hotel runs a shuttle at 6 pm evenings, best to book with reception. It drops off & then picks up in same location at 10 pm for return to hotel. There are plenty of restaurants so we didn’t book. It’s a very busy... More
0
Votes
Alison E
18 July 2018|
AnswerShow all 3 answers
Response from brianboyle1973 | Reviewed this property |
All evening dinners are A la Carte, there are NO buffet options at night, trust me, this is a good thing. The only two that have to be booked are Santa Fe (excellent) and one whose name I don’t recall, which is half theatre... More
1
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Room Tips
"Don't get the 3rd floor unless you are there for the exercise :-)"
Read review
"Needed more bottles of water but all rooms are fabulous!!!"
Read review
"The room was extremely nice and was kept clean the whole trip!"
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"Upgrade to Casitas if you want a more private quiet experience."
Read review
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