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El Dorado Royale, by Karisma

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El Dorado Royale, by Karisma
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9,344 Reviews from our TripAdvisor Community

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Showing 9,061: English reviews
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Burlington, Vermont
Reviewed yesterday NEW

We loved this resort . Our room was amazing and everyone that works there was super friendly! The pool bar and main pool is where we spend most of our days and we met a ton of great people ! We hope to go again in the near future

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Thank Larissa M
Moncton
Reviewed yesterday NEW

We travelled to El Dorado Royale as a couple in late April 2017. The reviews on this site were very helpful in our preparation for our vacation so we decide to contribute for others. We picked El Dorado Royale after a recommendation from our travel agent. We were looking for an Adults Only resort, with great food. We are a...

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Thank MattD1
Reviewed yesterday NEW

To start with your walk in and your overwhelmed with the sheer beauty of the lobby, the staff then bombard you with kindness and you can instantly tell that they genuinely want you to have an amazing time. Then you're shuttled around the resort to your room on a buggy because the resort is GIGANTIC! The rooms are spectacular, the...

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Thank tyler_blaney
Maidenhead, United Kingdom
Reviewed yesterday NEW

This was our first visit to the Royale after experiencing the Seaside Suites down the road before and first impressions were that this is a massive resort, in fact 3 different resorts in one. The accommodation next to the Crocodile pit was very good indeed;spacious, very clean and a mini bar stocked with soft drinks and beer. The beach was...

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1Thank pipbow
Manchester
Reviewed yesterday NEW

We stayed for 2 weeks in March 2017. Firstly, the hotel is absolutely stunning as is the room. I was amazed how immaculate everything is there and any rubbish, glasses, food etc. are cleared away extremely quickly. The grounds are enormous but it makes the time spend there seem different every day and it takes a long time to get...

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2Thank peapodgirl
North-East England
Reviewed 2 days ago NEWvia mobile

We stayed in room 107 which was a swim up room. It looked out onto the beach and got the sun from around 11.30am until 5pm. There was a lovely small pool in front and we did not need to get up early to reserve a subbed. Some days we were up at 10am and still there were beds. Make...

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2Thank linzima
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Hola! Dear Linzima Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises and it feels really good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. We are looking forward to...

Reviewed 2 days ago NEWvia mobile

Hector and Sergio are GREAT entertainment talent, enhances the experience to another level. 3rd time guest, will definitely be coming back. So many options for all types of guests. Try the bike tour to see all this resort has to offer.

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Helpful?
Thank Dan C
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Hola! Dear Dan C Thank you very much for your recent visit and lovely comments on TripAdvisor. We will address your kindly comments with all our staff and it is interesting to read that you enjoyed every detail of the Karisma Gourmet Inclusive Experience. Hopefully, we will have the pleasure of welcome you back very soon. Remain at your service,...

Roswell, Georgia
Reviewed 2 days ago NEW

This was our second visit to El Dorado, and we became members this time. We plan to make it a yearly event! Beautiful resort, excellent staff, delicious gourmet organic food. I recommend it highly for any age! We appreciate Allen Mason and Jimmy Hu! Thanks to you both for making our visit spectacular!

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1Thank Carolyn375
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Hola! Dear Carolyn375 It’s wonderful to hear from you and we’re so glad that you enjoyed your honeymoon at El Dorado Royale, a Spa Resort by Karisma. I am sure your comments will be a very nice motivation for our staff to keep working for all future travelers when trying our destination. Hoping to welcome you once again at El...

Hurricane
Reviewed 2 days ago NEW

This place is paradise. We were on our honeymoon, Fabio went above and beyond to make it great. The staff is so nice,makes you smile.The food is yummy. The grounds are beautiful. This place is eco friendly and spotless. Swim up bars are fun drinks are plentiful. Marconi and Francisco were very helpful. They took us to the animal rescue...

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1Thank Kimberly L
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

Hola! Dear Kimberly It’s wonderful to hear from you and we’re so glad that you enjoyed your honeymoon at El Dorado Royale, a Spa Resort by Karisma. Truly, we cannot thank you enough for choosing to spend this very important moment in your lives at our resort, I am so happy to hear that your experience was in line with...

Reviewed 2 days ago NEW

Excellent hotel. All though its all inclusive they try to get you to buy wine from the wine list every meal. Dont. Just ask for it by the glass. They keep you topped up and its good wine. Food is excellent but you may need 4 courses. Sun beds around the pools are reserved before 7:30am. Go to the beach...

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1Thank Asdfghjjkk
KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma, responded to this review

HOLA! Dear Asdfghjjkk Thank you so much for rating us with the 5 stars award and for taking the time to write such a nice review of your experience at our premises. It feels really good to acknowledge, through your words, that all our efforts to achieve our guests’ satisfaction have been worth it. We are looking forward to welcome...

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, by Karisma

Address: Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico (Formerly El Dorado Royale)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM1,264 - RM3,969 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, by Karisma 4.5*
Number of rooms: 639
Reservation Options:
TripAdvisor is proud to partner with Hotwire, Hotels.com, Expedia, BookIt.com, Orbitz, Cheap Tickets, Cancelon, TripOnline SA, Evoline ltd and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Green Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, by Karisma staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms were amazing and beautiful. We had everything we needed and then some. We loved the animal towels left on the bed each night ! Room 802 was our room number and also our area code so it was easy for us to remember .”
larissam125, 28 Apr 2017 | Read review
“We stayed in an ocean front suite but would not have paid for the upgrade. Their basic rooms are very nice.”
MattD1, 28 Apr 2017 | Read review
“The blocks 50 -51 are the quiet ones”
Asdfghjjkk, 27 Apr 2017 | Read review
“Rooms were a bit dark I had to turn on all the lights just to feel like it was daytime. And open the curtains completely Wide.”
N6687BKjosephr, 26 Apr 2017 | Read review
“If you're looking for quiet evenings, don't stay in the building in the central part of the resort. We loved being central to everything and didn't mind the evening noise and the terrible late night Karaoke :) ”
amycX4752AH, 24 Apr 2017 | Read review
5 of 5