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31/12/2017 01/01/2018
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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    31/12/2017 01/01/2018
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    US$1,349
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    Traveller (10733)
    Room & Suite (2029)
    Pool & Beach (1934)
    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (635 reviews)
    “santa fe” (351 reviews)
    “sand bags” (379 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    31 Dec1 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (10,504)
    There are newer reviews for El Dorado Royale, by Karisma
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    21 - 25 of 10,179 reviews

    Reviewed 5 days ago

    From the time we arrived to the time that we departed, our trip was simply perfect. The staff was so friendly, the food amazing, even room service, the property is so well maintained, and the nightly entertainment was so great. I've been to this property...More

    Thank Steve N Jenni P
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 3 days ago

    Hola! Dear Jenni P, It has been a great pleasure to receive your warm review regarding your most recent vacation at our premises. Your comments are a very good motivation for us to keep working to achieve our guests’ full satisfaction. If there’s anything we...More

    Reviewed 5 days ago

    El Dorado Royale, El Dorado Casitas, Generations Riviera Maya are beyond perfection in luxury accommodations. Service is amazing, hospitality is over the top, and the overall experience is perfection. I can't wait to return!More

    Review collected in partnership with this hotel
    Thank launat29
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 3 days ago

    Hola! Dear lunat29, It has been really nice reading your detailed review of your holiday at El Dorado Royale, a Spa Resort by Karisma. It is interesting to read that you enjoyed every detail of the Karisma Gourmet Inclusive Experience. Looking forward to welcoming you...More

    Reviewed 5 days ago

    The holiday in total was just awesome. The people were so great and we had a wonderful. We very much liked our Butjer Kennith and our breakfast server Efferum. They helped to make out stay great. We enjoyed the restaurants the food was exceptional. The...More

    Review collected in partnership with this hotel
    Thank S2053XFelizabethk
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 3 days ago

    Hola! Dear S2053XFelizabethk, Thank you for your kind words and great feedback. It is a pleasure to read about how much you enjoyed your Gourmet Inclusive experience. Splendid experiences should begin from the moment you arrive to the moment you depart and we are happy...More

    Reviewed 5 days ago

    Overall, my husband and I have an enjoyable, relaxing and fun vacation during our all-inclusive stay at El Dorado Royale. The grounds were kept extremely clean, service was exceptional and food was very good.More

    Review collected in partnership with this hotel
    Thank jleandro414
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded yesterday

    Hola! Dear jleandro414, Thank you very much for your recent visit and lovely comments on TripAdvisor It is interesting to read that you enjoyed every detail of the Karisma Gourmet Inclusive Experience. I hope we have the pleasure to welcome you once again very soon....More

    Reviewed 5 days ago

    From the moment you are welcomed at the Resort you can appreciate all the extras that go into making this resort extra special. The staff are so welcoming and will bend over backwards to make sure you are completely satisfied. It is the little touches...More

    Review collected in partnership with this hotel
    Thank lisaM1338EL
    Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by KarismaResponded 3 days ago

    Hola! Dear lisaM1338EL, We very much appreciate your comments regarding our hotel facilities and most of all, our staff performance. We are sure your description of our site´s atmosphere will be a great help for future travelers when choosing their next destination. We hope you...More

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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$321 - US$1,130 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Travelocity, Hotwire, Orbitz, Cheap Tickets, Hotels.com, Evoline ltd, Cancelon and HotelsforEveryone so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (10733)
    Room & Suite (2029)
    Pool & Beach (1934)
    Dining (1041)
    Hotel & Grounds (5855)
    Bathroom (142)
    Business Centre & Event Rooms (61)
    Family and Play Areas (18)
    Nearby
    Nearby HotelsSee all 11 hotels in Playa Paraiso
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    2.77 km away
     
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    6,045 reviews
    4.80 km away
     
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    12,615 reviews
    6.95 km away
     
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    Ask a question
    Questions & Answers
    Trigirl262
    17 December 2017|
    AnswerShow all 2 answers
    Response from aryastark17 | Reviewed this property |
    The problem with the swim up is you don’t know where you are going to be. Some are too close. The ones down by the Kick bar and Spot pool which is the quiet pool are all nice. I don’t know if you can get them if you request... More
    0
    Votes
    hayleyspencer77
    17 December 2017|
    Answer
    Response from bernard_mcauliffe | Reviewed this property |
    No its all included, some premium wines are extra, but we found the house wine ok.The food is excellent as are the staff. Enjoy.
    0
    Votes
    Trigirl262
    17 December 2017|
    Answer
    Response from aryastark17 |
    If you can afford to pay the extra for a casita swim up, it’s worth it. You are guaranteed a beautiful location. There is a pool for each casita section. The beach can be rocky in some of those areas but the view is... More
    1
    Vote
    Room Tips
    "Clean The Bathroom Better is all I would say. Otherwise great!"
    Read review
    "This is a large resort. if you like to be in the center of the action ask for a building near the main pool..."
    Read review
    "The rooms in the Casitas section are the best!"
    Read review
    "All the rooms are large and comfortable. The garden views are very nice, but if you are wanting a waterview..."
    Read review
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