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El Dorado Royale, a Spa Resort by Karisma

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El Dorado Royale, a Spa Resort by Karisma
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8,602 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Royale, a Spa Resort by Karisma
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Showing 8,351: English reviews
cachris
Reviewed 29 May 2013

The El Dorado Spa Resort is everything it states and more. The grounds are beautiful (just like paradise), the food is wonderful, and the service is impeccable. There are so many restaurants; we couldn't get to all of them in one week! We did go on the promotion tour and received an upgraded room plus additional bonuses. It’s definitely worth...

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Thank cachris
Broomfield
Reviewed 28 May 2013

The El Dorado Royale was a wonderful property full of fun activities, a beautiful beach, fantastic food and top shelf liquor. We had an excellent time and enjoyed our beautiful room. Book the Casitas - they are amazing! The staff was wonderful and every time we asked for assistance - they jumped and helped. I really can't say anything bad...

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Thank businesstraveler1505
Lichfield, United Kingdom
Reviewed 28 May 2013

I recently went to the EDR for our honeymoon and were not disappointed at all! The whole experience was amazing, from being greeted with champagne on arrival right up until the end of our honeymoon. I struggle to fault the place and I'm amazed by some of the negative points/ reviews on here. Particular highs from our honeymoon - 1....

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Thank leanner84
Chelmsford, United Kingdom
Reviewed 28 May 2013

The hotel complex was beautifully kept, the restaurants were of an excellent standard and generally easy to get into (the specialist ones were wonderful). Our favourites were the treehouse fondue restaurant and the fusion restaurant. Loved the pools and snack places for lunch. Adults only - just right!

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Thank jackiehaggerty
Buckingham, United Kingdom
Reviewed 28 May 2013

We have just returned from our second visit at the El Dorado Royal and again we could not fault it. The food is amazing in all the restaurant and so much choice. Wonderful cocktails and lovely staff. Our room was beautiful and had been recently been refurbished and this was kept spotless clean along with the grounds and the rest...

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Thank tinsley36
Havant, United Kingdom
Reviewed 28 May 2013

This was our second visit to the El Dorado Royale and although a great resort with fantastic staff we did not feel it matched our first visit.The rooms the facilities and most defineately the staff are fantastic and cannot be faulted what we did feel was that there does not seem to be as many staff and they do seem...

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2Thank gary547
London, United Kingdom
Reviewed 28 May 2013

I stayed at the El Dorado Royale for 11 days and loved it. I was traveling on my own but did not feel left out, despite the resort being mainly couples and honeymooners. The choice of restaurants for all meals was ample and the food lovely. My favourites were the Italian and the Asian-fusion. The only slight let-down was the...

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1Thank AlexSkin
Reviewed 27 May 2013

We just returned from El Dorado Royale and we are already planning our trip back. It was fabulous. We were impressed from the second we stepped out of the car and were so sad when it was time to go. Our room was an Ocean Front Suite, we were expecting to walk out onto the sand, but that was not...

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1Thank MrsDShaw
Houston, Texas
Reviewed 25 May 2013

I'll start with the bad. How can you have a Mexican resort with lousy Mexican food? Finally got a waiter to make some good salsa, but Mexico has great Mexican food. Not at this resort. The personal concierge is a joke. They never checked on us, never helped us other than a couple of dinner reservations, wouldn't bring anything to...

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Thank cmw c
Reviewed 25 May 2013 via mobile

We went to the el dorado for our honeymoon and it was everything we hoped for and much more! I have never met such friendly and helpful staff who went above and beyond to help us. The food was very good. A lot of choice and high standards, and this is coming from the worlds fussiest eater! Ignore what people...

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5Thank Katiemuir

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM1,449 - RM4,054 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Luxury Hotel in Playa Paraiso
#2 Spa Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, a Spa Resort by Karisma staff and other travellers.
1,201 questions
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Wilmington, Delaware

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view at the third floor (no lift)”
 of 5 bubbles gualtierob983, 5 Dec 2016 | Read review
“Take along some kind of light so you can be seen while walking by the electric carts after dark.”
 of 5 bubbles bonhamWI, 5 Dec 2016 | Read review
“The casitas looked a little newer and nicer - but they were more expensive”
 of 5 bubbles JKMo24, 5 Dec 2016 | Read review
“5405, far from the noise and no passing footfall.”
 of 5 bubbles claytonc355, 4 Dec 2016 | Read review
“Ask ahead through an email or even a call to the property. But don't complain once there, its only a room.”
 of 5 bubbles WOWFACTORVACA, 2 Dec 2016 | Read review
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