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El Dorado Royale, a Spa Resort by Karisma

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El Dorado Royale, a Spa Resort by Karisma
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8,592 Reviews from our TripAdvisor Community

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There are newer reviews for El Dorado Royale, a Spa Resort by Karisma
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Showing 8,341: English reviews
Cambridge, United Kingdom
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 24 May 2013

Just returned this am from from our second visit to this excellent resort, yes there were a few niggles occasional slow service, and snorkelling not great but they have done a great job in restoring the beach but on the whole excellent friendly staff who give great service esp Genarro in the Mexican and Itzal (pinky promise we will return)... More 

Helpful?
2 Thank stamford10
York, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 May 2013

We just spent seven days and had a wonderful time. The room was a jacuzzi junior suite which was nice. We appreciated how environmentally friendly the resort was having producing its own vegetables and recycling of water. The food was very good although there were some long waits for room service. There were many bars, we spent a lot of... More 

Helpful?
1 Thank iamray
Texas
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 24 May 2013

First, you need to know we went there for a destination wedding. There were some 60 of us there. The wedding went off without a hitch. The reception dinner was fabulous. Have never had such great food at any wedding reception....main courses cucumber salad, shrimp cocktail, and pasta salad. Then grilled flank steak, grilled shrimp ( to die for) and... More 

Helpful?
5 Thank bshondo
Schwenksville, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2013

My wife and I just got back from the El Dorado Royale after celebrating her birthday. We traveled with another couple and had an amazing week of relaxation, fun, delicious food, great drinks, great entertainment and a very courteous and helpful staff. We booked this vacation and resort with Jennifer Byrne from Tropical Travelers (http://www.thetropicaltravelers.com/) based on her recommendation. She... More 

Helpful?
1 Thank Schnyds11
Florida
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 May 2013

Just got back from a week stay at this "5 star" resort, I would rate it a "3 star".... The room service was HORRIBLE......took 1 hour 30 minutes for anything to get delivered to our room and once delivered the food was not that great and the milk was always warm? The maid service was also bad, had to call... More 

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2 Thank Kristi410
Brighton, United Kingdom
Level Contributor
80 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 22 May 2013

We just spent 11 nights at this resort. After many holidays we have spent in the Caribbean, this was definately the best. The resort grounds are beautiful. Swinging palms, colourful plants and various little bridges and water features round every corner. Our room was large, with a walk in shower room, jacuzzi bath and balcony (and we were in the... More 

Helpful?
1 Thank Jacquie63
Leeds
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 May 2013

We have just returned from our honeymoon at El Dorado Royale for two weeks. We had the most amazing time, the resort is absolutely beautiful and the food was delicious! Our favorites were Kampai and the Italian by the lobby. We would highly recommend this hotel to anyone wanting a relaxing holiday, the evening entertainment was really good however if... More 

Helpful?
3 Thank Lisa82Leeds
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 May 2013

My wife and I stayed here for 10 nights in May 2013. We had the most amazing time and could not have wished for a better resort. The staff were really friendly and helpful and the food was amazing. My wife is vegetarian and when there was nothing on the menu she liked, the chef was more than happy to... More 

Helpful?
2 Thank MCMC1
Charlotte NC
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 22 May 2013

We went this past week May 2013. Large property adjoined by El Dorado Casitas, ( high end ). Check in was easy and room was ready early. Only bad part here we found our Jacuzzi tub did not work. After two days of aggrevating results with maintenance guys in and out we found the whole building had a problem. They... More 

Helpful?
2 Thank rtbeme
Lincoln, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 May 2013 via mobile

Having just returned from 10 days in Mexico for our honeymoon, My wife and I were left stunned. Accommodation: our room was beautiful, situated at the far end of the complex it was very quiet and although we were disturbed on one or two occasions by people coming in early in the morning once they get into their rooms you... More 

Helpful?
1 Thank ChefMcLovin

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Tennis Court
  • Hot Tub
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
A Conde Nast Traveler Readers’Top 100 Hotels in the world and a AAA Four Diamond Resort, El Dorado Royale is an adults-only destination that provides the ultimate in service in the ultimate setting.With more than a mile of sandy beach in Mexico's Riviera Maya, El Dorado Royale, a Spa Resort, by Karisma offers an escape which no other destination can match. All the luxuries you can dream of, combined with an emphasis on personal attention to your every whim, make this an ideal location for a getaway. Travelers join us from around the world for romantic outdoor beach weddings or ceremonies in our intimate beachfront chapel, relaxing honeymoons, anniversary celebrations, or just much needed time off. ... more   less 

Additional Information about El Dorado Royale, a Spa Resort by Karisma

Address: Km 45 Carretera municipio de solidaridad, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM1,458 - RM4,054 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Royale, a Spa Resort by Karisma 4.5*
Number of rooms: 639
Reservation Options:
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Also Known As:
El Dorado Royale Hotel Riviera Maya
El Dorado Royale Mexico
El Dorado Royale Cancun
El Dorado Royale Spa Resort
El Dorado Royale Resort
Eldorado Royale
El Dorado Royale, a Spa Resort By Karisma Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#2 Spa Hotel in Playa Paraiso
#2 Luxury Hotel in Playa Paraiso
#2 Family Hotel in Playa Paraiso
#3 On the Beach Hotel in Playa Paraiso
#3 Top resorts Hotel in Playa Paraiso
#3 Romantic Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Royale, a Spa Resort by Karisma staff and other travellers.
1,201 questions
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Wilmington, Delaware

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask ahead through an email or even a call to the property. But don't complain once there, its only a room.”
 of 5 bubbles WOWFACTORVACA, 2 Dec 2016 | Read review
“2nd floor ocean views were amazing!”
 of 5 bubbles JollyJulie68, 1 Dec 2016 | Read review
“Snorkelling is best on the south end of the resort by the rocks.”
  • Loved the swim out room
  • Room decoration after our candle light dinner on the beach.
  • Keep your room tidy and tip the cleaning staff.
 of 5 bubbles obob, 27 Nov 2016 | Read review
“We had a garden view and it was lovely!”
 of 5 bubbles mandyschnell01, 26 Nov 2016 | Read review
“Block 54 was good. Right by beach and quiet.”
 of 5 bubbles harrisondd, 21 Nov 2016 | Read review
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