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04/06/2017 05/06/2017
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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Savings alert: 36% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Lock in the lowest price from our partners
          US$572US$1,185
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          Traveller (10143)
          Room & Suite (1971)
          Pool & Beach (1857)
          El Dorado Maroma, by Karisma
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          El Dorado Casitas Royale, by Karisma
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          #29 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,718 reviews
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          11,583 reviews
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          Overview
          • Excellent68%
          • Very good18%
          • Average6%
          • Poor3%
          • Terrible2%
          Travellers talk about
          “martini bar” (615 reviews)
          “sand bags” (372 reviews)
          “health bar” (527 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Lazy River
          Tennis Court
          Kids Club
          Butler Service
          Housekeeping
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
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          El Dorado Maroma, by Karisma
          3,475 reviews
          #3 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,489 reviews
          #29 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,718 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,583 reviews
          #1 of 1 hotels in Playa del Secreto
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (9,466)
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          4,041 - 4,045 of 9,466 reviews

          Reviewed 1 March 2014

          Recently spent 14 days at the resort. We too had a great time, but felt the focus was too much on gourmet meals. We too experienced inconsistencies with room cleanliness, soap/towel replenishments, mini-bar filled or not filled and turn down service hit or miss, all...More

          Thank Sherry S
          Response from KarismaHotelsResorts, Director General at El Dorado Royale, by Karisma

          Dear Sherry S. We want to thank you for your review of your stay with us on TripAdvisor, it was a pleasure to host your holiday. We really appreciate all comments from our dear and valuable guests. We are truly very sorry knowing that there...More

          Reviewed 28 February 2014

          Just got back from Elderado Royal after spending 14 nights there. Some things were great but there were major problems in other areas. Room was great, junior suite overlooking the sea, clean and comfortable. Tucans pool and bar were very quiet and relaxing, always easy...More

          5  Thank phil c
          Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma

          Thank you for your recent review of your holiday to the El Dorado Royale . we are happy to hear you enjoyed your experiences however we are disappointed to hear of your issues getting seated in our restaurants . your feedback is invaluable to us...More

          Reviewed 28 February 2014

          As returning guests we knew what to expect or so we thought - well we thought wrong - and we were not alone - I have waited until now to review because I wanted to give Thompson a chance to rectify the matter - they...More

          3  Thank LacebyMr_Mrs_B
          Response from KarismaHotelsResorts, General Manager at El Dorado Royale, by Karisma

          Thank you for your review of your christmas vacation with us at the El Dorado Royale , we appreciate your time taken to share your experience and we are truly very sorry that we fell short of expectations. we have read through your review and...More

          Reviewed 28 February 2014

          This hotel is absolutely wonderful. The staff are extremely helpful and cannot do enough for you and the food is great. I have two problems, one most important one is that you can only book for two of the restaurants and unless you want to...More

          Review collected in partnership with this hotel
          3  Thank diddyfrog
          Reviewed 28 February 2014

          We usually go to 3.5-4 stars hotels and I was very excited that we purchased 5 star hotel for 3 stars price, but you are always getting what you are paying for.... Things that I liked in this hotel: 1. Beautiful and clean room 2....More

          2  Thank Yuta20
          El Dorado Maroma, by Karisma
          3,475 reviews
          #3 of 5 hotels in Playa Maroma
           
          El Dorado Casitas Royale, by Karisma
          4,489 reviews
          #29 of 391 hotels in Riviera Maya
           
          Iberostar Grand Hotel Paraiso
          5,718 reviews
          #1 of 11 hotels in Playa Paraiso
           
          Valentin Imperial Maya
          11,583 reviews
          #1 of 1 hotels in Playa del Secreto
           
          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Pool
          • Room Service
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Room Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Breakfast Available
          • Laundry Service
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Tennis Court
          • Hot Tub
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$285 - US$1,204 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Luxury Hotel in Playa Paraiso
          • #2 Green Hotel in Playa Paraiso
          • #2 Family Hotel in Playa Paraiso
          • #2 Spa Hotel in Playa Paraiso
          • #3 Top resorts Hotel in Playa Paraiso
          • #3 Romantic Hotel in Playa Paraiso
          • #3 On the Beach Hotel in Playa Paraiso
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Smoking rooms available ,
          • Accessible rooms
          • Number of rooms
          • 639
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Orbitz, Hotels.com, TravelUp, Expedia, Cancelon, Evoline ltd, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Paraiso
          • Also Known As
          • El Dorado Royale Hotel Riviera Maya ,
          • El Dorado Royale Mexico ,
          • El Dorado Royale Cancun ,
          • El Dorado Royale Spa Resort ,
          • El Dorado Royale Resort ,
          • Eldorado Royale ,
          • El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
          Add Photo Photos
          Traveller (10143)
          Room & Suite (1971)
          Pool & Beach (1857)
          Dining (976)
          Hotel & Grounds (5486)
          Bathroom (129)
          Business Centre & Event Rooms (53)
          Family and Play Areas (18)
          Nearby
          Senses Riviera Maya By Artisan
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          Generations Riviera Maya by Karisma
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          El Dorado Casitas Royale, by Karisma
          4,489 reviews
          .07 km away
           
          Valentin Imperial Maya
          11,583 reviews
          2.80 km away
           
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Lynn C
          Could you please tell me if there are any special events happen June17-24 .Thanks you.
          27 May 2017|
          Answer
          Response from MrPirton | Reviewed this property |
          Sorry I can't help as am at Glastonbury
          0
          Votes
          Fran M
          We just received an email requesting a photo copy of our credi card (with the numbers covered) and picture of our ID? Has anyone else been asked to do this?
          26 May 2017|
          Answer Show all 4 answers
          Response from Lynn C | Reviewed this property |
          No we have never done this ,I would phone the resort if I was you.
          0
          Votes
          Stacey M
          I don't think stand up paddle boarding is available at EDR, but I could be wrong. If it's not, where can I do this? Also, I've never done it, so any recommendations for a first timer?
          26 May 2017|
          Answer
          Response from Gilly W | Reviewed this property |
          Sorry I have no idea but it might be worth emailing the resort.
          0
          Votes
          Room Tips
          "Swim up suite is just perfect - its great to have the pool there to dip into when its too hot. Also you can..."
          Read review
          "Depending on your taste, let the staff know, we asked for a quiet setting and that is what we received!"
          Read review
          "The swim up room is definitely to be sought after - if you have the money."
          Read review
          "Reinforce No Smoking policy"
          Read review
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