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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    06/08/2017 07/08/2017
    Savings alert: 30% below average rate

    The price you found is 30% lower than this hotel's average rate of US$446/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$523
    US$311
    SAVE US$212
    US$523
    Traveller (10316)
    Room & Suite (1989)
    Pool & Beach (1885)
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    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (622 reviews)
    “sand bags” (376 reviews)
    “health bar” (536 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (9,809)
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    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews

    4,051 - 4,055 of 9,510 reviews

    Reviewed 10 June 2014

    We stayed for our honeymoon from 21 may 2014 for 14 nights. We flew from East Midlands with thomson it was a long flight but the food was ok and a good choice of entertainment. On arrival an easy trip for us through customs and...More

    1  Thank ukfunky
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 11 June 2014

    Dear ukfunky, I wanted to personally thank you for taking the time to share your positive experience with us. We are privileged to have been able to host you and your partner's honeymoon stay with us! i apologize if there was no type of recognitaion...More

    Reviewed 8 June 2014

    Let me start by saying that some reviewers are ridiculously fussy, and I don't think anything would be up to their standard!! Just back from a holiday there (17/5 to 31/5) to celebrate my 40th and our 7th wedding anniversary. This hotel is amazing, yes...More

    2  Thank Stuart B
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 11 June 2014

    Dear Stuart B, We have been honored with a review not only from an expert traveler such as yourself, but also by been chosen for this special celebrations like your 40th birthday and 7th Anniversary the fact that you show satisfied with your experience makes...More

    Reviewed 7 June 2014

    I stayed at El Dorado Royale for 4 nights starting May 21st. This resort was not my choice, the original resort I booked screwed up really bad and overbooked rooms due to a conference (Paradisus La Perla). My expectations had to be bought down as...More

    7  Thank Will B
    Response from KarismaHotelsResorts, Manager at El Dorado Royale, by KarismaResponded 10 June 2014

    Thank you for your recent review and I am truly very sorry that your stay fell short of expectations. I have found your feedback very interesting and your comments will be discussed with the operations team here within the El Dorado Royale. we do make...More

    Reviewed 6 June 2014

    Just got back from two weeks at the El Dorado Royale 22nd May - 5th June and without any doubt this has been the best all round holiday " Excelente " is the word used a lot and I know why. We had Ocean Front...More

    8  Thank rod b
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 7 June 2014

    Dear Rod & June, Many thanks for your review and I’m very happy to know that we, here at El Dorado Royale Resorts, we able to provide you with an excellent vacation experience along with the team of Thomson. I have passed your comments to...More

    Reviewed 6 June 2014

    Everything was exactly as advertised or better. The help was very accommodating and nice. The food was good and plentiful. Their restaurants are really first class and the bars were excellent. They had a beautiful beach and many swimming pools. I would say that it...More

    1  Thank Gordon H
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 7 June 2014

    Dear Gordon H, Thank you for reviewing your recent stay here at El Dorado Royale. It was terrific to read that you felt it we are an amazing property and truly appreciated the constructive feedback from our staff, Erica and Amy will be happy to...More

    Valentin Imperial Maya
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$277 - US$914 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Spa Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Orbitz, BookIt.com, Travelocity, Hotels.com, Agoda, TripOnline SA, Hotwire, HotelsforEveryone, Cheap Tickets, Cancelon, Evoline ltd and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (10316)
    Room & Suite (1989)
    Pool & Beach (1885)
    Dining (993)
    Hotel & Grounds (5590)
    Bathroom (130)
    Business Centre & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
    Iberostar Paraiso Beach
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    4.42 km away
     
    Valentin Imperial Maya
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    2.80 km away
     
    IBEROSTAR Paraiso Del Mar
    4,673 reviews
    4.37 km away
     
    Senses Riviera Maya By Artisan
    262 reviews
    4.18 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    lfw2
    Hi. We are coming to El Dorado in January to celebrate my birthday and have booked a Luxury Junior Suite. if I may, can I ask some questions please? Does this room have a mini bar included in the A/I? Which block are these rooms in please? We stayed in the Karisma resort in Punta Cana last January and enjoyed the experience so much, felt we had to experience your brand again soon! We had a swim-up room, which was amazing, as we enjoyed the quieter and more personal aspect of this, but were unable to stretch to that this time around sadly. :-( Karisma as a brand is absolutely amazing and is our first preference of choice from now on when booking a holiday in the Caribbean! Service and attention to detail is first class, and the staff go over and above to supply a good service.and ensure everyone is happy. We would absolutely recommend Karisma to anyone.
    27 July 2017|
    AnswerShow all 2 answers
    Response from JelenaKarisma | Property representative |
    Hi, I would kindly like to inform you that all suites have mini bar included, with beer, water, sodas, and snacks, restocked daily. Additionally, Luxury Jacuzzi Jr Suites are located in Villas 6-7-8-9-10-11; 43-44 And they... More
    0
    Votes
    KNRHoffman
    27 July 2017|
    Answer
    Response from JelenaKarisma | Property representative |
    Hi, pools are open from 8AM until 8PM Best regards!
    0
    Votes
    Room Tips
    "Swim up rooms tend to be overlooking the beach & some of the pool & visitor areas"
    Read review
    "We had a junior juacuzzi suite. I had no problem with it at all. We were by the health bar. Our inlaws below..."
    Read review
    "Premium Jacuzzi rooms were nice"
    Read review
    "We stayed in a swim up room and it was fantastic."
    Read review
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