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    El Dorado Royale, by Karisma

    Carretera Cancun - Tulum Km. 45, Playa Paraiso, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    03/09/2017 04/09/2017
    Lock in the lowest price from our partners
    US$523US$755
    View Deal
    Traveller (10383)
    Room & Suite (1994)
    Pool & Beach (1892)
    Overview
    • Excellent71%
    • Very good18%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “martini bar” (624 reviews)
    “sand bags” (376 reviews)
    “health bar” (543 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from El Dorado Royale, by Karisma
    Deals (10)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Luxury Jacuzzi Junior Suite - All-Inclusive
      US$755US$523
      View Deal
    • Luxury Jacuzzi Jr Suite (Free breakfast)
      US$600
      View Deal
    • Double deluxe with jacuzzi all inclusive
      US$755
      View Deal
    More deals for this property
    • Luxury Jacuzzi Junior Suite - All-Inclusive
      US$523
      View Deal
    • Luxury Jacuzzi Jr Suite (Free breakfast)
      US$600
      View Deal
    • Beachfront Honeymoon Suite (Free breakfast)
      US$755
      View Deal
    • Double deluxe with jacuzzi all inclusive
      US$755
      View Deal
    • Suite ocean front two bedrooms all inclusive
      US$959
      View Deal
    • Double with jacuzzi all inclusive
      US$1,061
      View Deal
    • Suite two bedrooms all inclusive
      US$1,714
      View Deal
    • Suite capacity 2 all inclusive
      US$1,816
      View Deal
    • Suite classic all inclusive
      US$2,469
      View Deal
    • Suite three bedrooms all inclusive
      US$2,571
      View Deal
    Collapse room deals
    View more room deals
    Showing room deals 1 - of 10
    Iberostar Grand Hotel Paraiso
    5,881 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Grand Luxxe Riviera Maya
    595 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,868 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Occidental at Xcaret Destination
    12,598 reviews
    #70 of 211 hotels in Playa del Carmen
     
    Write a Review
    Reviews (9,938)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for El Dorado Royale, by Karisma
    See the most recent reviews

    4,171 - 4,175 of 9,632 reviews

    Reviewed 11 June 2014

    My wife and I have just come back from a superb 3 weeks at the El Dorado for the third time as a member of the Exotic Travellers. As soon as you arrive, the staff like Christian and the team look after you, including a...More

    Thank Reg H
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 15 June 2014

    Dear valued member Mr. & Mrs. Hughes, Thank you for your wonderful review and kind words, I enjoyed reading your review. I'm very proud of each and every employee at the El Dorado Royale and i will share your comments with each and everyone you...More

    Reviewed 11 June 2014

    Me and my partner have just returned from a ten night stay at the El Dorado , the hotel is excellent but you can't put your finger on what's quite not right so I will let you decide Good points The staff are amazing and...More

    3  Thank andrew b
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 12 June 2014

    Dear andrew b, Thank you for reviewing your recent stay here at El Dorado Royale an adult only resort. It was terrific to read that you felt it we are an amazing property and truly appreciated the constructive feedback We very much appreciate your review...More

    Reviewed 10 June 2014

    We stayed for our honeymoon from 21 may 2014 for 14 nights. We flew from East Midlands with thomson it was a long flight but the food was ok and a good choice of entertainment. On arrival an easy trip for us through customs and...More

    1  Thank ukfunky
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 11 June 2014

    Dear ukfunky, I wanted to personally thank you for taking the time to share your positive experience with us. We are privileged to have been able to host you and your partner's honeymoon stay with us! i apologize if there was no type of recognitaion...More

    Reviewed 8 June 2014

    Let me start by saying that some reviewers are ridiculously fussy, and I don't think anything would be up to their standard!! Just back from a holiday there (17/5 to 31/5) to celebrate my 40th and our 7th wedding anniversary. This hotel is amazing, yes...More

    2  Thank Stuart B
    Response from KarismaHotelsResorts, Gerente at El Dorado Royale, by KarismaResponded 11 June 2014

    Dear Stuart B, We have been honored with a review not only from an expert traveler such as yourself, but also by been chosen for this special celebrations like your 40th birthday and 7th Anniversary the fact that you show satisfied with your experience makes...More

    Reviewed 7 June 2014

    I stayed at El Dorado Royale for 4 nights starting May 21st. This resort was not my choice, the original resort I booked screwed up really bad and overbooked rooms due to a conference (Paradisus La Perla). My expectations had to be bought down as...More

    7  Thank Will B
    Response from KarismaHotelsResorts, Manager at El Dorado Royale, by KarismaResponded 10 June 2014

    Thank you for your recent review and I am truly very sorry that your stay fell short of expectations. I have found your feedback very interesting and your comments will be discussed with the operations team here within the El Dorado Royale. we do make...More

    Iberostar Grand Hotel Paraiso
    5,881 reviews
    #1 of 11 hotels in Playa Paraiso
     
    Grand Luxxe Riviera Maya
    595 reviews
    #2 of 11 hotels in Playa Paraiso
     
    Valentin Imperial Maya
    11,868 reviews
    #1 of 1 hotels in Playa del Secreto
     
    Occidental at Xcaret Destination
    12,598 reviews
    #70 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Beachfront
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Laundry Service
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Free Parking
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Tennis Court
    • Hot Tub
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$288 - US$891 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Spa Hotel in Playa Paraiso
    • #2 Family Hotel in Playa Paraiso
    • #2 Luxury Hotel in Playa Paraiso
    • #2 Green Hotel in Playa Paraiso
    • #3 On the Beach Hotel in Playa Paraiso
    • #3 Top resorts Hotel in Playa Paraiso
    • #3 Romantic Hotel in Playa Paraiso
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Accessible rooms
    • Number of rooms
    • 639
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, BookIt.com, TravelUp, Hotels.com, Cancelon, TripOnline SA, Travelocity, HotelsforEveryone, Cheap Tickets, Hotwire, Evoline ltd and HotelQuickly so you can book your El Dorado Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen >
    • Playa Paraiso
    • Also Known As
    • El Dorado Royale Hotel Riviera Maya ,
    • El Dorado Royale Mexico ,
    • El Dorado Royale Cancun ,
    • El Dorado Royale Spa Resort ,
    • El Dorado Royale Resort ,
    • Eldorado Royale ,
    • El Dorado Royale, By Karisma Playa Paraiso, Mexico - Riviera Maya
    Add Photo Photos
    Traveller (10383)
    Room & Suite (1994)
    Pool & Beach (1892)
    Dining (999)
    Hotel & Grounds (5636)
    Bathroom (133)
    Business Centre & Event Rooms (58)
    Family and Play Areas (18)
    Nearby
    Occidental at Xcaret Destination
    12,598 reviews
    19.60 km away
     
    Valentin Imperial Maya
    11,868 reviews
    2.80 km away
     
    Grand Luxxe Riviera Maya
    595 reviews
    3.54 km away
     
    Iberostar Grand Hotel Paraiso
    5,881 reviews
    4.80 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Liz N
    20 August 2017|
    Answer
    Response from Jennifer D | Reviewed this property |
    Yes it does. I wish I could share a picture. Ours had a table area and couch if that is what you mean. As well as an in suite jacuzzi. You will love it! Also a patio outdoors with chairs and a hammock!
    0
    Votes
    sean f
    20 August 2017|
    Answer
    Response from PuggleLovers | Reviewed this property |
    Hello Sean, if you are booking on the Karisma site I believe the Premium Swim up is listed as Swim Up Jacuzzi Jr.. The upgrade would be The Royal Swim Up Suite. As for reservations, you can make reservations for all the... More
    0
    Votes
    Room Tips
    "All are perfect. We stayed at the swim up jacuzzi junior suite"
    Read review
    "Premium section or casitas - don't waste your time anywhere else!"
    Read review
    "For shuttle call front desk before you leave room or restaurant Do 9am bike tour to get good overview of the..."
    Read review
    "Concierge and butlers were good although not as attentive in comparison to prior years."
    Read review
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