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Iberostar Grand Hotel Paraiso

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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,460 Reviews from our TripAdvisor Community

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Showing 4,269: English reviews
Vancouver, Canada
Reviewed yesterday NEWvia mobile

A friend and I stayed here recently for a week and we had a great experience. The staff are what makes the place so worthwhile. Everyone, regardless of their role in the hotel, was so friendly, welcoming and accomodating. Our room was very comfortable, clean and spacious. The theme restaurants and buffets were fantastic! The quality and availability of choice...

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1Thank Temporaryresident
Lisbon, ND
Reviewed 2 days ago NEW

We just returned from 8 days at the Iberostar Grand Paraiso. We love the Iberostar Grand Rose Hall and decided to give the Paraiso a try. I cannot put into words how incredible and friendly everybody is. Even the front bellhop knew our name and was so much fun when he drove us around. There is seriously NOTHING I can...

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5Thank GreenBean055
NJ
Reviewed 3 days ago NEW

My husband and I were at the Grand the 6th-13th of January. Overall the place was great! We booked again through Steve at Beach Bun Vacations. We have used him for almost everything for at least 10years. We have never been disappointed! He always is honest, helpful and organized! Never once have we had an issue! So I just have...

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22Thank beachin77
Richmond, Virginia
Reviewed 3 days ago NEW

Have been remiss in posting our previous trip review but suffice it to say that we are headed back this year for our third consecutive visit! Staff is absolutely amazing, accommodations exceptional, food very good, service excellent, Have stayed at other Iberostar properties and this one is our favorite by far. Restaurants are good and so is the buffet. Love...

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1Thank VMC001
Stoneham, Massachusetts
Reviewed 5 days ago NEW

Love this Resort cannot say enough positive remarks. Food great. Beds comfy, Service great concierge remember our name only after meeting us once before. Beach great first resort that had plenty of chairs on beach and pool areas Can,t wait to go back. .

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2Thank susanmessina
Reviewed 6 days ago NEW

About a 45 minute shuttle ride from Cancun airport. Our room was nice stocked the fridge with local beers and a few american ones, chocolates every other night and peanuts to munch on. Bed was nice bathroom was fantastic, the room never got cool for what ever reason. Wife clogged the toilet twice and she had no idea why. Decor...

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5Thank Brendon V
Prague, Czech Republic
Reviewed 6 days ago NEW

Room was quite nice with am and pm service. Golf difficult but manageable even for old ladies! Do visit or dine at other Iberostar locales. Nice pool areas-we liked the warm pool in the spa building. Lots of nice areas to spend the day. Close to Mayan sites for side trips. Another interesting trip was the Croco Cun Zoo on...

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4Thank maelson
Ottawa
Reviewed 1 week ago NEW

We spend two weeks at the Iberostar Grand Paraiso over the Christmas and New Years eve time period in an ocean front room. It was our eighth visit to this resort with our first visit in Christmas/New Years of 2007/8. We were "Wowed" the first time that we visited this resort and we were equally impressed with this visit. It...

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7Thank cappucin0
Chattanooga, Tennessee, USA
Reviewed 1 week ago

My wife and i spent the a week just before Christmas and could not have been more pleased with our vacation. We took another couple along for their first experience with IGH Paraiso and they said it was the best they have experienced as well. The staff, food, drink, accommodations, entertainment and golf were all outstanding. We have been to...

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5Thank David S
Philadelphia, Pennsylvania
Reviewed 1 week ago

This resort is on the same property as the other Iberostar hotels, you can visit the other properties and use their facilities as well. The Grand is an adults only hotel, the rooms are beautiful and two buildings are situated right on the beach. The employees are incredibly helpful and kind, the food was delicious (Steak/seafood restaurant was amazing!) and...

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4Thank SS82984

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM1,873 - RM4,098 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Paraiso 5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#1 Top resorts Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Paraiso staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Email a week in advance to get dinner reservations.”
 of 5 bubbles GreenBean055, 22 Jan 2017 | Read review
“Choose a villa for privacy and spaciousness!”
 of 5 bubbles beachin77, 21 Jan 2017 | Read review
“Love the oceanfront room! Higher floors are quieter.”
 of 5 bubbles VMC001, 21 Jan 2017 | Read review
“Room over quiet pool great”
 of 5 bubbles susanmessina, 19 Jan 2017 | Read review
“Garden view but it wasn't bad”
 of 5 bubbles brendonv114, 18 Jan 2017 | Read review
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