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Iberostar Grand Hotel Paraiso

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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,456 Reviews from our TripAdvisor Community

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Showing 4,265: English reviews
Stoneham, Massachusetts
Reviewed yesterday NEW

Love this Resort cannot say enough positive remarks. Food great. Beds comfy, Service great concierge remember our name only after meeting us once before. Beach great first resort that had plenty of chairs on beach and pool areas Can,t wait to go back. .

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2Thank susanmessina
Reviewed 2 days ago NEW

About a 45 minute shuttle ride from Cancun airport. Our room was nice stocked the fridge with local beers and a few american ones, chocolates every other night and peanuts to munch on. Bed was nice bathroom was fantastic, the room never got cool for what ever reason. Wife clogged the toilet twice and she had no idea why. Decor...

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3Thank Brendon V
Prague, Czech Republic
Reviewed 2 days ago NEW

Room was quite nice with am and pm service. Golf difficult but manageable even for old ladies! Do visit or dine at other Iberostar locales. Nice pool areas-we liked the warm pool in the spa building. Lots of nice areas to spend the day. Close to Mayan sites for side trips. Another interesting trip was the Croco Cun Zoo on...

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3Thank maelson
Ottawa
Reviewed 3 days ago NEW

We spend two weeks at the Iberostar Grand Paraiso over the Christmas and New Years eve time period in an ocean front room. It was our eighth visit to this resort with our first visit in Christmas/New Years of 2007/8. We were "Wowed" the first time that we visited this resort and we were equally impressed with this visit. It...

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5Thank cappucin0
Chattanooga, Tennessee, USA
Reviewed 3 days ago NEW

My wife and i spent the a week just before Christmas and could not have been more pleased with our vacation. We took another couple along for their first experience with IGH Paraiso and they said it was the best they have experienced as well. The staff, food, drink, accommodations, entertainment and golf were all outstanding. We have been to...

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3Thank David S
Philadelphia, Pennsylvania
Reviewed 3 days ago NEW

This resort is on the same property as the other Iberostar hotels, you can visit the other properties and use their facilities as well. The Grand is an adults only hotel, the rooms are beautiful and two buildings are situated right on the beach. The employees are incredibly helpful and kind, the food was delicious (Steak/seafood restaurant was amazing!) and...

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3Thank SS82984
South Dennis, Massachusetts, United States
Reviewed 3 days ago NEW

This hotel is amazing. We joined the Club which upgraded some services and can't say enough about the staff and the food. The buffet was superb both for breakfast and dinner so be prepared to gain some weight. Don't miss out on the specialty restaurants as they provide a quiet and superb meal. The pool here is beautiful with private...

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3Thank gdgk1953
Detroit, Michigan
Reviewed 4 days ago NEW

This was our first time at the Grand, and it was wonderful. Uri (sp?), our butler was amazing, she went out or our way to take care of us every step of the way. Every staff member we came across was very helpful and friendly. The bartenders (Alberto, Humberto) at the pool bar were on point. There were only a...

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2Thank aandbh2002
Chippewa Falls WI
Reviewed 5 days ago NEW

We visited this resort for four nights recently with another couple, and it was just the escape we needed from our Midwest winter. The January weather was in the 70s and 80s, and we were happy to be far away from snow! We found the buildings and grounds to be beautiful (including at night when everything is outlined in white...

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5Thank samkristy4
Boulder, Colorado
Reviewed 5 days ago NEW

We LOVED the Iberostar Grand! Our butler Erick was superb and really made our trip extra special. We would go back in a heart beat! We booked the Iberostar Maya and were able to upgrade paying $60 per night per room. Our older kids loved it. This is one of the nicer resorts we have ever stayed in - food,...

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3Thank JKPIES7

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM1,881 - RM4,092 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Paraiso 5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#1 On the Beach Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
#1 Top resorts Hotel in Playa Paraiso
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Paraiso staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room over quiet pool great”
 of 5 bubbles susanmessina, 19 Jan 2017 | Read review
“Garden view but it wasn't bad”
 of 5 bubbles brendonv114, 18 Jan 2017 | Read review
“Ask for an upgrade at no extra cost at check in”
 of 5 bubbles maelson, 18 Jan 2017 | Read review
“Pick an ocean front room or a third floor room facing the tranquility pool.”
 of 5 bubbles cappucin0, 17 Jan 2017 | Read review
“Building 71 & 72 are on the beach”
 of 5 bubbles SS82984, 17 Jan 2017 | Read review
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