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Iberostar Grand Hotel Paraiso

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Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
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5,575 Reviews from our TripAdvisor Community

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Showing 4,357: English reviews
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Union, New Jersey
Reviewed yesterday NEW

Food was alright. But, there was a booking problem and the only solution was for me to pay an extra $480 to get the room I wanted. This was my third trip to an Iberostar property in the last year so you would think they would have accommodated me. No, they made me pay. Well, this is the last time...

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1Thank joditalking2u
Washington DC, District of Columbia
Reviewed yesterday NEW

Just got back from a wonderful week at the Iberostar Grand Paraiso. Once again, the hotel exceeded all expectations. Plenty of repeat guests. All dinner reservations requests were met. The entire staff was more than accommodating and helpful at all times. Service at all restaurants was always over the top. Premium alcohol served and all food cooked and presented to...

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1Thank Karl P
Leeds, United Kingdom
Reviewed 2 days ago NEW

Stayed as a couple for fourteen nights in March. Unfortunately, I was ill for first five days, nothing to do with Hotel, and doctor in hotel complex was excellent. During illness used room service which was first class, food superb and delivered quickly. Recovered enough to enjoy rest of holiday. We have stayed in numerous five star hotels all over...

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3Thank julie f
Peterborough, United Kingdom
Reviewed 2 days ago NEW

My husband, my daughter and I have just returned from 2 weeks at the Iberostar Grand Paraiso. It was our 6th visit to the hotel so there is always the thought that our memories of it will exceed the reality we find. I should not have worried. As always they "welcomed us home". The hotel and entertainment staff always have...

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1Thank Carol B
West Vancouver
Reviewed 4 days ago NEW

...so it must be great. People have differing opinions about what is amazing. For us this resort is a quiet refuge and a place to rest and recharge. We enjoy walking the extensive property where we feel very safe (there is a visible security contingent throughout the resort and on the beach). The gardens are beautiful and the wonder of...

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3Thank GrandmaJ2011
Westminster, Maryland
Reviewed 6 days ago NEW

Just got back from iberostar grand hotel paraiso. My husband and I have been to many all inclusive resorts. This was the best. If you are looking to be waited on hand and foot, have the pleasure of having such pleasant, nice and accommodating staff, good food, cleanliness, this is your place. The only thing we were displeased with was...

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2Thank Nancy R
Reviewed 1 week ago

Great hotel with good food. Rooms are beautiful and very clean. We had a front ocean room with great view of the beach and ocean. Only issues we had is reservation for diners with concierge - it took her a couple of day to reserve dinners for us.

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3Thank AureljeZ
Comox Valley, Canada
Reviewed 1 week ago

This is our ninth time in this resort, and not a last!!! This place like a good wine, get better and better with age. Incredibly professional staff, and amazing surroundings make this place the perfect paradise

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2Thank Ewa Jerry W
Worcester, United Kingdom
Reviewed 1 week ago

This was our third visit to the hotel and each time we go it seems better We were really pleased to see the extended decking at the beach restaurant as we like to eat outside. The food here was amazing especially the barbecue and paella cooked by Alberto. Also a special mention to Olivia who cooked some superb fish. The...

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5Thank Luciaskinner
Salt Lake City, Utah
Reviewed 1 week ago

What struck me about this trip was how happy the staff was. Everywhere, everyone. After spending 5 days there, it started to strike me simply how nice, accommodating, and really happy the people who work there are. And that ends up meaning a lot, right? Riding a cart from one place on the property to another, you pass groups of...

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1Thank Morriosity

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Hot Tub
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hour all inclusive service. 4 a la carte restaurants. ... more   less 

Additional Information about Iberostar Grand Hotel Paraiso

Address: Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen > Playa Paraiso
Price Range: RM1,842 - RM3,396 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Paraiso 5*
Number of rooms: 310
Reservation Options:
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Also Known As:
Iberostar Playa Paraiso
Playa Paraiso Iberostar
Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya
Hotel Style:
#1 Top resorts Hotel in Playa Paraiso
#1 Luxury Hotel in Playa Paraiso
#1 Family Hotel in Playa Paraiso
#1 Romantic Hotel in Playa Paraiso
#1 On the Beach Hotel in Playa Paraiso
#1 Green Hotel in Playa Paraiso
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Building 71 for Ocean front is the way to go”
 of 5 bubbles 891karlp, 26 Mar 2017 | Read review
“Ocean front 7122 - quiet section”
 of 5 bubbles julief246, 25 Mar 2017 | Read review
“We always ask for a top floor room to avoid the sound of heels on the marble floors from above”
 of 5 bubbles CarolB340, 25 Mar 2017 | Read review
“Ocean front second floor”
 of 5 bubbles GrandmaJ2011, 23 Mar 2017 | Read review
“Room 7431, an ocean an jungle view”
 of 5 bubbles EwaJerryW, 19 Mar 2017 | Read review
5 of 5