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08/06/2017 09/06/2017
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    Iberostar Grand Hotel Paraiso

    Carretera Chetumal - P. Juarez Km 309, Playa Paraiso, Playa del Carmen 77710, Mexico
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    08/06/2017 09/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          Traveller (8034)
          Pool & Beach (1537)
          Room & Suite (1317)
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          Overview
          • Excellent83%
          • Very good11%
          • Average3%
          • Poor1%
          • Terrible1%
          Travellers talk about
          “surf and turf” (523 reviews)
          “ocean front” (489 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Golf Course
          Dry Cleaning
          Tennis Court
          Butler Service
          Shuttle Bus Service
          Private Balcony
          5.0 Star Hotel
          All hotel details
          Grand Velas Riviera Maya
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          Rooms
          8 Jun9 Jun
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          1 room, 2 adults, 0 children
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          Traveller rating
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          Reviewed 1 week ago

          I had a wonderful time at this resort! I came here for a friends destination wedding. The staff was so friendly and helpful that it really made the stay better. Drinks and food were great too. I would definitely stay here again!More

          Review collected in partnership with Iberostar
          Helpful?4  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, On behalf of all our team we would like to thank you for posting your friendly words about our staff. It is always a great motivation for us to receive such positive compliments like yours, and also to hear we have been able...More

          Reviewed 1 week ago via mobile

          Nice vacation except for the front lobby bartender named Gustavo............he did not like Americans and slandered them in Spanish. I have stayed at the Grand 3 times and will be taking my business elsewhere from this point forward.

          Helpful?34  
          Reviewed 1 week ago via mobile

          Had an absolutely fantastic time at this hotel. The location is idyllic and peaceful with its own area of the beach. The food and drinks within the all inclusive package was excellent and the hotel staff were extremely helpful. Our only regret was that we...More

          Helpful?3  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, Thank you for your kind review shared on this website. On behalf of our Management and staff we want to say it was a great honor to have served you. We appreciate your kind words as it pertained to our food and drinks...More

          Reviewed 1 week ago via mobile

          Absolutely enjoyed ourselves at this wonderful hotel. The service was great, the staff were very helpful, Leslie, Manuel, Alberto, Andy, Patricia, Priscilla and more helped to make the stay very pleasant. The Bulter service wasn't as attentive as we've experienced at their sister resorts but...More

          Helpful?1  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, On behalf of the staff and management of IBEROSTAR Grand Paraiso, we would like to thank you for taking the time to share your thoughts with us and other fellow travelers. We are delighted to hear that you have especially enjoyed the service...More

          Reviewed 1 week ago

          We have been to the Grand Iberostar with a lot of expectation but we were disappointed. The room are not really a suite but more like a junior suite with different vues. The cleanest is real, the room and the area are clean, the service...More

          Helpful?5  
          Response from Quality manager I, Gerente at Iberostar Grand Hotel Paraiso

          Dear guest, Thank you for the moment you have taken to share with other travelers your experience about your stay. Concerning the points you have highlighted please let us inform you that we have forwarded your review to our Executive chef to take your suggestions...More

          Grand Velas Riviera Maya
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          Valentin Imperial Maya
          11,574 reviews
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          Paradisus Playa del Carmen La Perla
          8,143 reviews
          #23 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Beachfront
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Room Service
          • Free Parking
          • Bar/Lounge
          • Spa
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Shuttle Bus Service
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Hot Tub
          • Bar/Lounge
          • Spa
          • Golf Course
          • Tennis Court
          Details
          • Price range
          • US$406 - US$799 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #1 Top resorts Hotel in Playa Paraiso
          • #1 Romantic Hotel in Playa Paraiso
          • #1 Luxury Hotel in Playa Paraiso
          • #1 On the Beach Hotel in Playa Paraiso
          • #1 Family Hotel in Playa Paraiso
          • #1 Green Hotel in Playa Paraiso
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Accessible rooms
          • Number of rooms
          • 310
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Visit Us Inc., Travelocity, Hotels.com, Orbitz, TravelUp, getaroom.com, Evoline ltd, TripOnline SA and HotelQuickly so you can book your Iberostar Grand Hotel Paraiso reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen >
          • Playa Paraiso
          • Also Known As
          • Iberostar Playa Paraiso ,
          • Playa Paraiso Iberostar ,
          • Iberostar Grand Hotel Paraiso Playa Paraiso, Mexico - Riviera Maya
          Add Photo Photos
          Traveller (8034)
          Pool & Beach (1537)
          Room & Suite (1317)
          Dining (990)
          Hotel & Grounds (4447)
          Bathroom (144)
          Family and Play Areas (31)
          Business Centre & Event Rooms (23)
          Nearby
          Iberostar Paraiso Maya
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          .34 km away
           
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          Iberostar Paraiso Lindo
          5,873 reviews
          .39 km away
           
          Iberostar Paraiso Beach
          4,908 reviews
          .43 km away
           
          Nearby Restaurants
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          Havana Moon
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          Nearby Attractions
          Iberostar Golf Club Playa Paraiso
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          673 reviews
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          Questions & AnswersAsk a question
          joeyJT
          What type of surface is on the tennis courts?
          25 May 2017|
          What is your answer?
          Posting guidelines
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          Samantha M
          Which trips are the best? And which should we avoid? Is it best to book from our reps or is there somewhere better? Thank you so much in advance, appreciate it!
          23 May 2017|
          Answer Show all 2 answers
          Response from mjz3 | Reviewed this property |
          you can get anything anytime from room service
          0
          Votes
          NikkiHP
          Hi, Nichole. What would you like to know about this accommodation? Hello Curious about Spa, pricing and treatments. Also any suggestions about leaving resort to visit Cozumel? Safety? thanks, we're first timers.....
          22 May 2017|
          Answer Show all 2 answers
          Response from TravelingTricia1 | Reviewed this property |
          Hello. The Spa is very good. The prices are similar to metropolitan areas in the US. I feel it is safe to leave the resort, and would be safe to take the ferry to Cozumel. Depending on how long you are there, I don't... More
          0
          Votes
          Room Tips
          "The oceanfront rooms are worth it."
          Read review
          "First floor rooms seem to have a mildew like smell"
          Read review
          "When dining at the Mexican restaurant ask for a Mayan coffee!"
          Read review
          "Standard room-lovely garden view. Ocean view room-exactly the same, but had an ocean view.Spend little time..."
          Read review
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