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Hilton Garden Inn Milan Malpensa

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830 Reviews from our TripAdvisor Community

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Showing 536: English reviews
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Honolulu, Hawaii
Reviewed yesterday NEW

At restaurant, ordered a green salad (which was worse than any other salad we had in Italy) no carrots or tomatoes, just purple and green cabbage. Pizza was as if they warmed it up. Only the vegetable soup tasty. Slow service...stuck out there so we were forced to eat at the hotel. Shower had a broken pole holding the shower...

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Helpful?
Thank kibblesm
USA
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

This beautiful, modern, Hilton Gardens Inn is located only a few km from Milan Malpensa International airport. There are several historical buildings including a castle within walking distance and easy parking if have a car. We drove about a half hour to Lake Maggiore and guessing Lake Como is not much further. Dinner was at the Hotel in an elegant...

Review collected in partnership with Hilton Garden Inn
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About Hotel's Favourite Review
Kingsport, Tennessee
Reviewed 2 days ago NEW

Superior spot for Malpensa departure. Very clean, good staff, handy shuttle. Located in Somma Lombardo, near the ancient castle. Restaurants nearby for your last great Italian meal before you depart. Try Castigo - family run good food, excellent house wine, attentive service. Hated to leave Italy, but our last night was great, thanks to the folks at this Hilton Garden...

Review collected in partnership with Hilton Garden Inn
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Thank KHManess
Stony Point, New York
Reviewed 4 days ago NEWvia mobile

We stayed Easter night and had 2 rooms. Rooms were spacious and the mattresses were very comfortable. Breakfast choices were excellent. We had dinner in the restaurant Easter night and the service was terrible and the food was just ok. Maybe because it was a holiday they did not have enough staff. It was the same with check in. There...

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Thank S T
Lawrenceville, Georgia
Reviewed 5 days ago NEWvia mobile

Good parking and helpful staff. Clean bedroom room, decent bathroom. Comfortable bed. Not much else (restaurant-wise) in the immediate area, so driving to another restaurant needed if you don't eat in the hotel's. Overall, a good choice close to Malpensa.

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Thank mjmccoymd
Hyderabad, India
Reviewed 3 weeks ago via mobile

Staying here currently for the last 3 days now and one more night to go......the window in the room is not closing and this happened yesterday. The maintenance person came but he couldn't fix it. I slept in a very cold room with the window open and loud noise from the street as the window is open. In the morning...

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Thank Kirran6666
HGI_Milan_Malpensa, Guest Relations Manager at Hilton Garden Inn Milan Malpensa, responded to this review

Dear Guest, we regret to read your opinion about our Hilton Garden Inn Milan Malpensa and to understand that our property did not meet your expectations. We really apologize with the issue you had with the window in the room. We have provided to report your experience to our management and we are working hard in order to sensitize the...

Ottery St Mary
Reviewed 3 weeks ago

This hotel is a very busy high turnover establishment but the staff cope well with a friendly and helpful manner. Good breakfast, very comfortable rooms. Well situated for touring the beautiful Italian lakes, free parking. Allow 1 1/2 hours for trip to Milan centre as this means a trip to the airport plus train journey.

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Thank StanleyB414
HGI_Milan_Malpensa, Guest Relations Manager at Hilton Garden Inn Milan Malpensa, responded to this review

Dear Guest, thank you for sharing your experience on Tripadvisor and for leaving a nice feedback on our Hilton Garden Inn Milan Malpensa. We are very pleased to know that you liked our property especially for the courtesy of our Staff, our rooms standard and Breakfast service. We look forward to welcoming you again at the Hilton Garden Inn Milan...

New York City, New York
Reviewed 4 weeks ago

Stayed only a few hours for a layover in Milano. Wish they would give you the detailed info about airport shuttle when you call or provide it on their website (does not run 24/7 and you must reserve a spot!!). Arrived after 23:00 and waited for almost 30 minutes and had to call twice. Was checked into a non-smoking room...

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Thank viaggiaresempre73
HGI_Milan_Malpensa, Guest Relations Manager at Hilton Garden Inn Milan Malpensa, responded to this review

Dear Guest, we thank you for your feedback and for leaving a comprehensive review, highlighting not only the bad but also the good. We are very pleased to know that you enjoyed our breakfast and that you appreciated the nice and professional attitude of our Staff. We are glad to know that you solved fast and easily the room move...

Reviewed 24 March 2017

Very nice hotel but the AC was not on (they said it was broken but I don't believe that - I think they just didn't want to spend the money since it wasn't summer, but the room was uncomfortably stuffy and when they sent someone up to unlock the window, it was only a crack and it did nothing to...

Review collected in partnership with Hilton Garden Inn
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Thank DealSnatcher
HGI_Milan_Malpensa, Guest Relations Manager at Hilton Garden Inn Milan Malpensa, responded to this review

Dear Guest, Thank you for taking time to share your review on Tripadvisor! We are very sorry to hear that you had a bad experience with the AC. Actually we had a failure on our conditioning system but we already have provided to solve it as fast as possible. Please note that from the room, temperature can be hadled directly...

Los Angeles, California
Reviewed 20 March 2017

The car service did a great job picking us from the airport as well as dropping us back to the airport. The breakfast was ok €45 for 3 people. A little expensive. My problem was that the rooms don't have air condition. I know that the days are cool enough to open the windows. But at least let the customers...

Review collected in partnership with Hilton Garden Inn
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Thank Gil87
HGI_Milan_Malpensa, Guest Relations Manager at Hilton Garden Inn Milan Malpensa, responded to this review

Dear Guest, Thank you very much for your review on Tripadvisor and for your kind comments on pick up service! Concerning Breakfast, please note that price is average considering the wide hot and cold products selection of our full American Buffet. Concerning temperature in the room, we are working hard with all our maintenance staff in order to solve and...

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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Garden Inn Milan Malpensa, thanks to its location near the Airport and the business and leisure attractions, is the best solution for a comfortable and pleasant stay. Many free facilities are at Guest disposal, such as the 24/7 Shuttle from/to the Airport, Internet Connection, Business Center and more. ... more   less 

Additional Information about Hilton Garden Inn Milan Malpensa

Address: Via Giuseppe Mazzini 63, 21019 Somma Lombardo, Italy (Formerly Grand Hotel Malpensa)
Region: Italy > Lombardy > Province of Varese > Somma Lombardo
Price Range: RM244 - RM352 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Garden Inn Milan Malpensa 4*
Number of rooms: 207
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Also Known As:
Hilton Garden Inn Somma Lombardo
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Milan Malpensa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with an operational shower head.”
kibblesm, 29 Apr 2017 | Read review
“make sure to ask for non-smoking as smoking is still permitted in guest rooms”
viaggiaresempre73, 1 Apr 2017 | Read review
“Rooms near the central hub may be toy noisier. Heating quite warm.”
pinger123, 26 Feb 2017 | Read review
“Their off-season pricing is an excellent value.”
Next_Space_Tourist, 7 Jan 2017 | Read review
“the Higher the better facing the mountains as the view is stunning”
255allanc, 26 Oct 2016 | Read review
5 of 5