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La Casa de Mama

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52 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Reviewed 3 weeks ago via mobile

First of all I would like to understand how they can think to improve the tourism when noone and I say no one speak a word of english... at least the touring guide try to make u understand but not in the hotel.. not in this one! Staff not friendly at all... not good for recommendations, not problem solving. The...

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Thank Ambra S
San Francisco, California
Reviewed 11 November 2016

Warm, welcoming service and a very pretty building. It was clean and comfortable, and although english is not spoken here they were very patient with our limited spanish and communication was not a problem. This is an excellent option in San Cristobal. The restaurant is not good, though. Really, the food was terrible- however, there are so many great places...

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Thank j h
Chula Vista, California
Reviewed 11 June 2016 via mobile

We stayed for a total of 4 nights, clean hotel and great hospitality . The rooms were clean and comfortable , close to town that you could walk to the center of town and far enough you couldn't hear all the music and rumble form the night life. I would highly recommend .

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Thank andres a
Las Cruces, New Mexico
Reviewed 6 June 2016

Hotel is the best, courtyard is so beautiful, pool is warm, short walk to downtown. Staff excellent, handled our airport transportation and all tours and did an excellent job. They even let us borrow umbrellas on the 2 rainy days. Our room was cleaned daily.

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Thank Ruthie1219
Vancouver, Canada
Reviewed 29 May 2016

I had a room on the top floor with a view of the hotel's gardens below and mountains in the distance. The room was well furnished and the tiled bathroom shows off the artistry of the region. The carpet is a bit musty but after a while the smell wasn't noticeable. It was wonderful to watch the mists settle on...

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Thank G-2076
London, England
Reviewed 22 April 2016

This is my 3rd day of a 5 night stay. I am very pleased with my room and the artistic bathroom. The staff are pleasant enough; the man who checked me in, Rio, I think his name is, speaks some English. Other guests can be very inconsiderate about the noise they make. On my 1st night, two women in room...

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Thank TerryLondon_England
Reviewed 25 February 2016

My husband and I wanted to travel around the Chiapas state of Mexico and chose Casa de la mama hotel as our home base,what a wonderful decision that turned out to be.It is my ultimate idea of what my own Mexican home would be like if I ever had one,the beautifully kept courtyard gardens with fountain,pool and patio area,nice homey...

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Thank Deborah B
Mexico City, Mexico
Reviewed 5 February 2016

I searched all over San Cristobal for a Hotel with pool and I booked this because of that. For my surprise, pool was not working. Staff said it was broken, some other said weather was no accurate for the pool (when it is supposed to be acclimatized), and at the end one staff guy told me the did not turn...

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Thank Eduardo H
Reviewed 19 January 2016

Small hotel in a beautiful location. Friendly staff, very good location, a few blocks from the Downtown area and a warm pool. Need to improve the restaurant offering and service, a couple of times they were over passed by the amount of people to serve.

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Thank Hector J
portishead
Reviewed 31 July 2015

Stayed for 2 nights. Bedrooms are set around a pleasant courtyard with gardens and pool. It does get cold at night but plenty of blankets so stayed comfortable. Bedrooms are fairly simple, bathroom small but very pretty tilework and basin plus lovely hot showers. Only had one breakfast here and anything cooked did take some time to come and was...

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Thank 2,202

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms

Additional Information about La Casa de Mama

Address: Calle Guadalupe Victoria 56 | Barrio de la Merced. San Cristobal de las Casas, C.P. 29240, Mexico
Region: Mexico > Southern Mexico > Chiapas
Price Range: RM187 - RM290 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Casa de Mama 3.5*
Number of rooms: 23
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Questions & Answers

Questions? Get answers from La Casa de Mama staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask about the pool before booking. Take a look to the towels and shower so they really clean them.”
 of 5 bubbles eduardoh87, 4 Feb 2016 | Read review
“I personally stayed at the Margaritas room , One super bed and clean and my sisters stayed at the suite "do not be scared" the prices are very affordable.”
 of 5 bubbles 163cesarm, 30 Sep 2014 | Read review
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