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Four Seasons Hotel Macau, Cotai Strip

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#7 of 94 Hotels in Macau
Certificate of Excellence
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Four Seasons Hotel Macau, Cotai Strip
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612 Reviews from our TripAdvisor Community

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There are newer reviews for Four Seasons Hotel Macau, Cotai Strip
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Showing 434: English reviews
Macau, China
Reviewed 23 December 2016

Booked a night stay at a really good price a day before our stay and I was lucky enough to have my room upgraded! The lady at the reception was very friendly and professional when helping us to check in our room and she even showed us the way to our room. Knowing that we do not have any plans...

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Helpful?
Thank Heidi C
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Heidi C, Great to know that you had spent a wonderful night at Four Seasons Hotel Macao and thank you very much for sharing this enjoyable experience at TripAdvisor. We sincerely look forward to welcoming you back soon. Yours sincerely, Reginia Tam Public Relations

Mumbai (Bombay), India
Reviewed 22 December 2016

Our experience with four seasons gets better & better each year. Our first time in Macau & our stay with four seasons was amazing. Right from airport to our stay the staff was extremely courteous and made us feel special. Concierge spontaneity, greetings by staff, food at all 3 restaurants was super fantastic. Best location too. Upgraded our room without...

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Helpful?
1Thank prayeshs
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear prayeshs, Thank you very much for your continuous support to Four Seasons Hotel Macao. We are thrilled to welcoming you back to your home away from home and can't wait to enhancing your next experiences with us. We look forward to having you back again soon. Yours sincerely, Reginia Tam Public Relations

mumbai
Reviewed 17 December 2016 via mobile

Four seasons is the epitome of luxury..we arrived at 2 pm at taipa ferry terminal and greeted with a big smile at ferry terminal by a lady from four seasons. Within 10 minutes we were in their posh shuttle (private).We arrived outside the lobby and a smiling lady received us and greeted us for our marriage anniversary.we were taken directly...

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Helpful?
Thank drgaurav85
Reviewed 12 December 2016

Firstly, I was very luckily upgraded to the ambassdor's suite upon arrival. The apartment was gorgeous and very comfortable. The bathtub even came with a TV. But what made it exceptional was the service. Concierge left handwritten cards for me, making me feel so welcomed. Housekeeping cleaned the room so well. Also, besides the chinese tea and fruits they left...

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Thank BunnyGoh
Hong Kong, China
Reviewed 9 December 2016 via mobile

The suite is good with a nice shower. ( Bath tube is so so ) However the lights were too dim. All in all no surprise as everything are expected with a branded hotel. There is remarkable things or anything impressive We ordered room service for breakfast as we wanted to stay in the room of a little bit longer....

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Helpful?
Thank Fairemarie
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Fairemarie, Thank you so much for your five star review and mentioning your great experience. We appreciate your comments, also regarding the lighting and the bath tub, we will certainly have a look to see if they may be enhanced. Again, thank you so much and we look forward to seeing you again. Yours sincerely, Reginia Tam Public Relations

Manchester, United Kingdom
Reviewed 28 November 2016

My partner and I stayed at Four Seasons Macau for 21 nights in May 2016. The staff are out of this world in so many ways. I feel like I can write a very good review as to our experience at this hotel. Arrival - When we arrived we were taken care of from our first step out of the...

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Thank katsaprincess
Atlanta, Georgia
Reviewed 24 November 2016 via mobile

This week our sales management team had a two day meeting at this property. The transportation from ferry terminal, check in process, rooms, meeting rooms, breakfasts and lunches were all great. Service was attentive but not intrusive. No drama with audio visual or IT as I have often experienced. They met every requirement and even anticipated what our needs before...

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Helpful?
Thank ptd496
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear ptd496, Thank you very much for your nice comment about Four Seasons Hotel Macao at TripAdvisor. We are so motivated by your words to continue delivering every memorable experience for all the guests. We look forward to welcoming you back soon. Yours sincerely, Reginia Tam Public Relations

Hong Kong, China
Reviewed 23 November 2016

We stayed for one night at the end of October and were rather disappointed. The hotel has nice common parts, which are not as gaudy as those in many Macau hotels, and a pleasant pool and garden area. We had the most basic room which was large but rather tired and nothing special. The bathroom did not seem luxurious as...

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Helpful?
1Thank PR_0310
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear PR_0310, Thank you very much for taking the time to write on TripAdvisor. We felt sorry about the disappointments that you experienced. We will take your words seriously and look into every possibility to ensure a pleasant stay for all the guests. We appreciate your assistance in writing to goncalo.monteiro@fourseasons.com, our Hotel Manager, allowing us to learn more from...

London, United Kingdom
Reviewed 11 November 2016 via mobile

Had a great evening at the four seasons being pampered. Amazing signature massage and great facilities including jacuzzi, steam and relaxation rooms. Our therapists Gift and Paula were wonderful and gave us great tips on visiting Macau, they should be commended for their hospitality! They team knew that it was my birthday and even organised a small gift for me...

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Helpful?
Thank Natalie T
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear Natalie T, Thank you very much for taking the time to write such a nice review about Four Seasons Hotel Macao at TripAdvisor. We are very happy to know that you had a wonderful spa time at the hotel. We will share your kind words with Gift and Paula, and keep up the good work for every guest. We...

Herradura, Costa Rica
Reviewed 11 November 2016

Our room was one of the best rooms we've ever had in a hotel. It was large, comfortable, and quiet. We were treated like royalty. Of course, maybe because we were the only caucasians we saw, they greeted us by name whenever we walked in the front door. Room service was quick, and the laundry was done quickly as well....

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Helpful?
Thank BigAl_inCR
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review

Dear BigAl_inCR, Thank you very much for taking the time to write such a nice review about Four Seasons Hotel Macao. Our teams always look for opportunity to engage with our guests and exceed their expectations. Therefore, we are very happy to know that you did enjoy your entire experience recently, and we look foward to enhancing your next ones....

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Amidst larger-than-life spectacle, feel the exhilaration of elite entertainment and duty-free designer shopping. Then hide away in the Cotai Strip's most intimate hotel. Lavish chinoiserie blends old-world European opulence with high-tech chic. Cuisine reflects Macau's Portuguese and Chinese heritage. And spa suites tempt with outdoor vitality pools. Thoughtful Four Seasons care promises you unrivalled comfort. ... more   less 

Additional Information about Four Seasons Hotel Macau, Cotai Strip

Address: Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
Region: China > Macau
Price Range: RM872 - RM5,260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Macau, Cotai Strip 5*
Number of rooms: 360
Reservation Options:
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Also Known As:
4 Seasons Hotel Macau, Cotai Strip
Four Seasons Macau
Four Seasons Hotel Macau
Taipa Four Seasons
Hotel Style:
#2 Family Hotel in Macau
#3 Romantic Hotel in Macau
#7 Luxury Hotel in Macau
#7 Business Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Macau, Cotai Strip staff and other travellers.
3 questions
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Questions? Get answers from Four Seasons Hotel Macau, Cotai Strip staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for the upper level floors facing the primary thoroghfare”
  • Day View From Room
  • Room
  • Night View From Room
  • Room
  • Desk
  • Room
  • Bath tub
  • Turndown Service
 of 5 bubbles JDSoui, 17 Mar 2017 | Read review
“ask for a view of the strip”
 of 5 bubbles stunt101, 23 Jan 2017 | Read review
“Higher floor”
  • dressing room
  • spa / hot tub
 of 5 bubbles LaKola, 14 Jan 2017 | Read review
“The rooms facing The Parisian Macao Hotel are nice.”
 of 5 bubbles 904adelinec, 6 Jan 2017 | Read review
“I don't think you can go wrong”
 of 5 bubbles RobertH977, 4 Jan 2017 | Read review
5 of 5