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Four Seasons Hotel Macau, Cotai Strip

854 reviews
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Traveller (824)
Room & Suite (288)
Dining (44)
Overview
  • Excellent78%
  • Very good17%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (854)Write a Review
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221 - 225 of 605 reviews
Reviewed 1 July 2016 via mobile

First of all, we felt unwelcome from the Manager, Ms. Rita, who showed impatience to communicate with my friend which English is not our native language. We sat down, we ordered the food & drinks, no one ever came back to us... until I asked...More

3  Thank MCMCMC5
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 5 July 2016

Dear MCMCMC5, We felt very sorry to hear about this unpleasant experience as it had affected your precious moments. It is with no doubt that we strive to exceed our guests' expectation everyday, therefore, this unacceptable incident is at our utmost concern. Please be assured...More

Reviewed 29 June 2016

It was my second stay at Four Seasons and I enjoyed my time again. I traveled with my family and we thought it was very child friendly. The hotel provided the usual child bathroom products but they also added a nice touch with a child...More

Thank Joonyol
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 11 July 2016

Dear Joonyol, Thank you very much for reviewing Four Seasons Hotel Macao on TripAdvisor. Pursuant to the opening of Parisian next door, our guests will enjoy an amazing view from the hotel's swimming pools. We appreciate your understanding during this transforming period. We look forward...More

Reviewed 28 June 2016 via mobile

Stay for one night with my wife on Sunday. Very good reception service and well decorated room. Full height Wardrobe doors hit my wife's toe when opening😡 Toilet door opening outwards hit anybody standing at the wash basin outside Swimming pool just average, scattered with...More

Thank Cougartek
Reviewed 28 June 2016

Four Seasons really live up to its reputation. We were welcomed by the friendly and helpful staff to begin with; the room is very spacious and the arrangements can reflect the team's attention to details; facilities are impeccable - especially the swimming pools. The only...More

1  Thank Yuchen Z
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 11 July 2016

Dear Yuchen Z, Thank you very much for taking the time to write on TripAdvisor. Pursuant to the opening of Parisian next door, we wish we may enhance your experience with us next time. Thanks again for your understanding during this transforming period. We look...More

Reviewed 21 June 2016

The Premier Room we stayed in was huge and relaxing, the amenities were of great quality, we particularly loved the L'Occitane bath product. They prepared babao tea after the turn down service, which was very stress relieving so we had a great sleep. View to...More

1  Thank swobi
Response from FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai StripResponded 11 July 2016

Dear swobi, Thank you very much for your nice words about Four Seasons Hotel Macao on TripAdvisor. We are glad that you had enjoyed the stay with us. We look forward to serving you again soon. Yours sincerely, Reginia Tam Public Relations

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Free Parking
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Free Parking
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$201 - US$1,113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Macau
#3 Luxury Hotel in Macau
#3 Romantic Hotel in Macau
#7 Business Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$201 - US$1,113 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Macau
#3 Luxury Hotel in Macau
#3 Romantic Hotel in Macau
#7 Business Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (824)
Room & Suite (288)
Dining (44)
Pool & Beach (36)
Business Centre & Event Rooms (5)
Questions & Answers
Ask a question
Adel A
20 November 2017|
AnswerShow all 10 answers
Response from Vivian T | Reviewed this property |
They don’t. But you can probably catch a shuttle bus from airport to Venetian Hotel and walk next door to Four Seasons (good 10 min walk). There is a casino connected to Four Seasons. And you can also walk over To either... More
1
Vote
Adel A
20 November 2017|
AnswerShow all 3 answers
Response from purp_Slip | Reviewed this property |
I’m not sure because we took the ferry from HK, better check with them. Yes, they do have a casino. 😊
1
Vote
James H
19 February 2017|
AnswerShow all 6 answers
Response from drgaurav85 | Reviewed this property |
No,It doesn't have any bidets..
0
Votes
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123
Room Tips
"All the rooms are spacious, quiet and comfortable. It's fun to splurge on a suite, but even the entry..."
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"Rooms with view of the tower are worth every penny."
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"all of them are perfect"
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"Get room that faces the faux Eiffel Tower"
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