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Mandarin Oriental Macau

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Mandarin Oriental Macau
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656 Reviews from our TripAdvisor Community

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Showing 399: English reviews
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Shenzhen, China
Reviewed today NEW

We arrived at the hotel on Feb. 19, 2017, around 7:10PM. I called the concierge to arrange free shuttle from ferry terminal to the hotel, the type of the car was Mercedez-Benz Vito, it was pretty nice. There were two mandarins on the table, good fruit. The room number was 2302, we were able to observe the bay. We checked...

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Helpful?
Thank wilsonjing
Perth, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

Having booked an 8 day trip to Hong Kong we decided to take a ferry directly from the airport to Macau (very simple) and stay for two nights at the Mandarin Oriental Macau instead of taking a day trip from Hong Kong. The Mandarin Oriental provided a perfect base for our two day stay in Macau. It is in a...

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1Thank HMORGS1
About Hotel's Favourite Review
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear HMORGS1 Thank you for sharing your memorable stay with us on TripAdvisor. We are thrilled to have accommodated your two-day trip to Macau as well as created a delightful time for you at Vida Rica Restaurant and Bar. Your valuable feedback will certainly motivate our team to strive for a higher level of service. We look forward to the...

Hong Kong, China
Reviewed yesterday NEWvia mobile

We only had the chance to stay one night but those 24 hours were just what we needed to relax and recharge. What continues to set the MO apart from other hotels is its flawless service. - First, there is a personal pick-up from the Macau ferry terminal (the hotel emailed us to ask what time we would be arriving)...

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Thank RM303
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

Just flawless from the ferry pickup with 30min notice to in room checkin, the incredible Michelin starred restaurant, friendly staff, terrific views and large rooms. One of our best ever hotel experiences. Loved it.

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Thank Jono C
Melbourne, Australia
Reviewed 1 week ago

This hotel is outstanding and well located for taking in the Macau tourist attractions. It's connected to the MGM and its shopping malls, and across a small road to the Wynn, meaning you can easily get to shows and shops whenever you like. Our room was on the top floor with views over the harbour back towards the city. The...

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1Thank lmannix
PORTUGAL
Reviewed 3 weeks ago

Very fine hotel with friendly and attentive staff Very fine staying in Macau, good location, walkable distance for the city centre (15-20 min). Good place for relax with quiet environment and pampering yourself. Our room was magnificient with view to Taipa skyline and sea channel between Macau and Taipa.To access there is no direct free shuttle bus to Mandarin Oriental,...

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Thank AFONSINHO
Hong Kong, null, Hong Kong
Reviewed 4 weeks ago

Everything is great for a short stay on the eve of CNY. Staff were very friendly, in particular the receptionist show a personal touch by offering free cookies for my two crying babies. The gym was also good but of course could not be compared to huge facilities in Cotai. A relative quiet and high class venue in a city...

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2Thank William S
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear William S Kung Hei Fat Choy! It's our great pleasure to have your family as our guests at Mandarin Oriental, Macau. We are glad that our service has met your expectation, Thank you for specially mentioning the personal touch in our Front Desk colleagues' service. We have also noted your suggestion of providing complimentary WiFi for guests. We would...

Hong Kong, China
Reviewed 4 weeks ago via mobile

Mandarin Oriental Macau located next to MGM and just behind Wynn. The location is bit far from the main shopping and sightseeing area. However because of this, make MO Macau being more quiet and relax. At least, you will not free so crowded compared to Venetian or galaxy. The room is spacious with a very big bathroom. Bathtub is available....

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2Thank king m
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear king m We are thrilled to receive your kind and generous compliments on the hotel's ambience, view and facilities. They will certainly encourage us to continue providing the best accommodation experience that we are proud of to all our guests. We look forward to welcoming you back to Mandarin Oriental, Macau soon. If we could be of any assistance,...

Reviewed 17 January 2017 via mobile

Everything was good, the room was very good with all we need. One of the thing we are not satisfied was... we arrived the hotel at 2pm and check-in, the receptionist said our room was not ready and asked us to wait for and hour. She also mentioned that if we don't want to wait we can pay and get...

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2Thank fionababyt
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear fionababyt Thank you for choosing to stay at Mandarin Oriental, Macau. We are glad to know that you enjoyed your stay, in particular, the spacious bathroom and comfortable bed. We have also noted your valuable comment in regard to the check-in experience. Please rest assured that it has been reviewed by the department concerned. We appreciate your great support...

Reviewed 12 January 2017 via mobile

I was staying in room 1707 , our room we have great view and overall staff are very friendly, special thanks to mr. Fendi / housekeeping for the hospitality and explaining everything about the hotel facilities and also about the city . And arranging our transportation for smooth departure upon check -out.

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2Thank Ali A
MOMAC10, General Manager at Mandarin Oriental Macau, responded to this review

Dear Ali A It was our great pleasure to have you as a guest. We are glad to know that you are pleased with our service. Your special mention on Fendi has been well shared with him, and he is very delighted and motivated to be recognized by you. Thank you for visiting us and we look forward to welcoming...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Free Parking
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Macau is ideally situated in the heart of Macau's business, entertainment and high-end retail districts, offering easy access to all major tourist sites and transport hubs. Both Macau International Airport and the Macau-China border are only 10 minutes by car, while the Hong Kong-Macau ferry terminal is just a short five-minute drive away. From here, Hong Kong's airport can be directly accessed by ferry in 45 minutes and Central Hong Kong in just one hour. ... more   less 

Additional Information about Mandarin Oriental Macau

Address: Avenida Dr Sun Yat Sen, Nape, Macau, China
Region: China > Macau
Price Range: RM857 - RM2,683 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental Macau 5*
Number of rooms: 213
Reservation Options:
TripAdvisor is proud to partner with Mandarin Oriental, Ctrip TA, Hotels.com, Booking.com and Travelocity so you can book your Mandarin Oriental Macau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#1 Business Hotel in Macau
#2 Romantic Hotel in Macau
#3 Luxury Hotel in Macau
#4 Family Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental Macau staff and other travellers.
5 questions
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Questions? Get answers from Mandarin Oriental Macau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean facing for sure, go and use the gym!”
 of 5 bubbles 484WilliamS, 29 Jan 2017 | Read review
“if you travel with family and want connecting rooms, ask for rooms 1110 and 1111.”
 of 5 bubbles schmidtmg, 11 Jan 2017 | Read review
“The Bay View room is comfortable and offers a great view”
 of 5 bubbles robw317, 1 Jan 2017 | Read review
“water front”
 of 5 bubbles , 8 Dec 2016 | Read review
“Ask for a high up room overlooking the Macau Tower.”
 of 5 bubbles 801ChrisJ, 7 Dec 2016 | Read review
5 of 5