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5.0
#43 of 116 hotels in Macau
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Value
Through the passage of time, Macau has come to reflect a mix of cultural influences both Western and Chinese. Its colorful characteristics and joyous enthusiasm for life have made this novel place well-worth exploring. Located along Macau's Avenida Do Dr. Rodrigo Rodrigues, Holiday Inn Express Macau City Center stands just adjacent to Macau Passenger Terminal and the Hong Kong-Zhuhai-Macao Bridge (Macau Exit). The hotel is just 4.7 kilometers from Macau International Airport（straight lines distance） and provides guests with accommodation that allows guest travel easily in and around the area. The hotel offers 259 stylish rooms with multifunctional furniture designed to increase comfort and privacy during your stay. Rooms are fitted with strategically placed power outlets and USB ports to support multiple device usage.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Small efficient hotel in the city center, a very comfortable environment equipped with food stalls, Mc-Donald, a casino, and Seven-Eleven.
The hotel room is not too big, but clean and has an efficient layout with using a door for both shower and toilet. We stayed on the 21st floor with a good view that directly explained Macau landscape in one night.
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Date of stay: May 2023
Value
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Trip type: Travelled as a couple
Room Tip:Holiday inn also close to this hotel, don't be confused.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The new Holiday Inn Express, City Centre is a wonderful addition to the hotel scene in Macau. The stay was just as expected, and from check in to check out was great.
Cecily Z was our staff member who assisted with checkin. She welcomed us genuinely to the hotel, and was excited to have us. The check in was easy, with a quick verification of my passport and health code, we were given our keys and welcome drink. One thing I really liked, that I haven't seen at other hotels, is that all of the writing pens were individually sanitized between each guest at the check in counter.
A small touch like the sanitized pens indicated to me that the stay would be completely safe, with cleanliness and guest health at the top of the properties concern.
The rooms were comfortable, and just as expected for a Holiday Inn Express. No bells and whistles, but you get what you pay for. A clean, basic, comfortable room... with just the things you need. The room provides complimentary water, tea and coffee. The bathroom was spotless and very clean. The soaps, shampoos and conditioner were also top quality.
Breakfast is included at the hotel. The staff at the restaurant were all kind, efficient, and speedy. The coffee was great. The meal itself was okay. Nothing spectacular, but I also wasn't expecting much.
Jane, who I believe was the manager does a great job taking care of her guests. Her staff all worked well together, and ensured all guests were equally assisted.
Finally, the location is great. Honestly, no need to take any public transit on Macau side as everything is walking distance. The free hotel shuttles offered from nearby casinos also offer direct and free ways to get to the Cotai Strip.
I would highly recommend this property to anyone needing a easy hotel in Macau. It's not a resort, but is close by to any of the restaurants, bars, or casinos you may need.
Thanks HIE Macau City Centre! I can't wait to return.
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Date of stay: September 2020
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Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday inn Express Macau City Centre Holiday inn Express Macau , 收益管理 at Holiday Inn Express Macau City Centre
Responded 15 Oct 2020
Dear dillonevans, Thank you for sharing with us your recent experience. We are pleased to hear that there were many positives you found during your stay. And we are glad that you found our individually sanitized of the writing pens, we attach great importance to sanitation and disinfection especially for 2020. Thank you again for sharing with us about your stay, we appreciate your feedback as we are always aiming to provide better stay experience for our guests and we look forward to welcoming you back soon. Best regards, Holiday Inn Express Macau City Centre
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Room looked relatively modern, clean and had standalone USB ports, which I appreciated. I also liked that the front office concierge asked if I would like a quieter room, which was a pleasant surprise.
The included breakfast in the room rate was a plus as well and the variety of food provided was pretty good. The restaurant does get a little crowded during peak hours from 8am but the property did put up signs stating the peak hour timings for this, so this was less of an issue.
The location is pretty good too, with a supermarket and McDonalds nearby, as well as being within a 15 minute walk of the Casino Lisboa and Senado Square attractions.
It would be nice if the property's website could show a small map showing directions on how to get to the property from the Hong Kong-Zhuhai-Macao Bridge, as I did have some difficulty trying to locate the property at first when I alighted from the bus stop after taking bus 102X from the bridge. Currently it only shows directions on how to get to the property from Macau International Airport.
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Date of stay: December 2023
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Service
Room Tip:Come earlier before 8.30am to avoid peak hours for the included breakfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
While the newly built Holiday Inn Express Macau is a great choice for budget travelers, it's worth noting that the TVs in the rooms are quite small, comparable in size to an iPad Pro. The quality of the towels is subpar compared to what I expected. We left our luggage for storage before checking in, but when we returned to the hotel, we were surprised to find that the staff had already given us our belongings back before we had completed the check-in process. Worse still, we were informed that we might have to wait until 5 p.m. for a ready room, but fortunately, the front desk finally found a room was ready. In general, we found the staff to be generally unhelpful. The staff did not seem to care whether we knew how to take the public bus to or from the hotel. The buffet had limited options and the quality of the food was average, comparable to a three-star hotel. Additionally, while the tables were set with tablecloths, there were no eating utensils provided. All in all, we will not consider this hotel if we visit Macau again.
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Date of stay: March 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
recently had a wonderful experience during my stay at Holiday inn macao and I wanted to share my experience there. The room I stayed in was exceptional, providing a comfortable and pleasant environment throughout my stay. The housekeeping attendant, Albert, deserves special recognition for his outstanding service. He ensured that my room was always impeccably clean and well-maintained, going above and beyond to make me feel welcomed and comfortable.
Moreover, the breakfast provided to us was truly delightful. The variety of options available, along with the quality of the food, made for a satisfying and enjoyable during our stay. I particularly loved the breathtaking view from my window, which added an extra touch of beauty to my stay.
Overall, I highly recommend holiday inn macao for its excellent rooms, exceptional housekeeping service by Albert, and the delicious breakfast options. The stunning view from the window was an added bonus that enhanced my overall experience. Thank you to the entire staff for making my stay memorable and enjoyable.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
First, the hotel is VERY crowded 24/7, and to check in, you need to wait quite a bit - it's a very popular hotel. Location wise, not exactly central centre, but it is close to everywhere else. There are decent food places near this hotel.
We first took the free bus from Lisboa (FOC) and walked from Lisboa. It's not very far, around 10mins walk. When I went, the hotel has suspended shuttle services, so taking the free bus to Lisboa is the nearest option.
Lobby is always crowded and luggage storage overspill to the lobby (but secured). One thing to note and is always appreciated is the late check-out offered to IHG members.
Room size is large, especially compared to HK. The room has a large working desk and thoughtfully provided lots of international sockets with usb ports. This means I can get all my devices charged at the same time (earphones, phones, laptop, ipad).
Breakfast spread is average and some repeats, not extensive, but decent and keeps you full. Some days, the veggies can come abit salty, and you can soak it with hot water.
We went on a weekday, and even then, it was pretty packed. If you check out at the normal check out timing, you will have to wait a few lifts before you get an empty lift (everyone is rushing to check out at the same time).
Overall, it's an enjoyable stay. Budget and has everything you need. It's post pandemic, and one cannot compare to pre-pandemic times.
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Date of stay: July 2023
Value
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Trip type: Travelled with family
Room Tip:Check in and out at non-standard times to be served quickly. While waiting at the lifts, turn ard...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a FANTASTIC 1-night stay at this property. As a Platinum Elite member, the front desk upgraded me to a panoramic suite on the 19th floor, which had a nice view of the city. The room also came with some welcome gifts like almond cookies, soda water, and a plate of fruits.
Breakfast here is excellent with a nice spread of hot and cold options. Check out the pics for reference. There’s also a barista making made-to-order coffees at the bar counter.
My only issue was the price of their laundry machines. Almost $5 USD to wash and another $5 to dry. That’s extortionate, but I guess par for the course for these chain hotels.
Overall, my stay couldn’t have been better. Highly recommend this hotel to all visitors.
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Date of stay: April 2024Trip type: Travelled solo
Room Tip:Laundry machines are expensive.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
During pandemic, our holiday is just stay 1 or 2 night in the hotel. This hotel is new and I was just wonder about smell however there is no smell at all in the room or public area and restaurant. Very good location, smiley staffs with eye contact. I had a wonderful stay.
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Date of stay: December 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Holiday inn Express Macau City Centre Holiday inn Express Macau , Revenue Management at Holiday Inn Express Macau City Centre
Responded 3 Dec 2020
Dear reddevil112, We are delighted by your positive feedback on our room and friendly staff. Our hotel is a newly opened hotel, with helpful staff, various room types, clean rooms, and an excellent location. As the world adjusts to new travel norms and expectations, at IHG we’re enhancing the experience our hotel guests – by redefining cleanliness and supporting wellbeing throughout their stay. Our IHG Clean Promise is to ensure that our hotels provide a safe and clean environment for you. Thank you again for your comments and hope you can come back again. Best regards, Randy Chung General Manager
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My friends and I had an excellent overall experience at the Holiday Inn Express Macau City Centre; despite the affordable price, they have a lot of amenities that you can take advantage of which is great and they also give free breakfast! The staffs were really accommodating and helpful. The service was top notch. The room was clean, spotless, and gives off a comforting vibe with an accompanying great view making it ideal for a weekend getaway. I highly recommend this hotel.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Very good value. Clean. Non smoking property. Quiet environment. Big room. Free breakfast. Provide more than basic room amenities with the room price. Hotel staff are helpful & the staff from the restaurant where you have free breakfast are very friendly.
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Date of stay: July 2023Trip type: Travelled on business
Room Tip:Requests room facing the street
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Macau area.
PRICE RANGE
RM 336 - RM 559 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
259
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Is Holiday Inn Express Macau City Centre accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.
