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06/08/2017 07/08/2017
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    Banyan Tree Macau

    Galaxy Macau, Avenida Marginal Flor de Lotus, Cotai, Macau, China
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    Traveller (979)
    Room & Suite (838)
    Pool & Beach (103)
    Galaxy Hotel
    2,341 reviews
    #11 of 95 hotels in Macau
     
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    Overview
    • Excellent74%
    • Very good19%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Butler Service
    Shuttle Bus Service
    Casino
    5.0 Star Hotel
    All hotel details
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    Galaxy Hotel
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (1,192)
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    1 - 5 of 939 reviews

    Reviewed 4 days ago

    The room is much bigger than the other hotels in Macau. But the price is certainly more expensive. The staffs were friendly and patient. The candle in the room smells very nice but the corridor is a bit dark. It would be better if the...More

    Thank tzakiperoxos
    Response from Derek C, Derek Chu, Hotel Manager at Banyan Tree MacauResponded 4 days ago

    Dear tzakiperoxos Thank you for taking the time to review your recent experience in Banyan Tree Macau, which continues to remain Macau's most unique resort experience, both in terms of product and service quality. We look forward to having you as our guest again in...More

    Reviewed 2 weeks ago

    We had high expectations of the brand considering the quality of their other locations and price of a room here. I have to say we were very disappointed and this property fails to live up to the Banyan Tree reputation. The check-in staff looked miserable...More

    2  Thank elisachengwy
    Response from Derek C, Derek Chu, Hotel Manager at Banyan Tree MacauResponded 4 days ago

    Dear elisachengwy I regret to hear that we failed to meet your expectations in certain areas. We truly appreciate your comments, exceeding guest’s expectation is utmost important to us and I sincerely appreciate your time and feedback. If you could afford the time, I would...More

    Reviewed 2 weeks ago

    Excellent service from checking in to checking out. The concierge was very helpful finding prices and availability for selected shows. Also helped with picking restaurants around the area. Rooms are exactly what the website shows. Clean, spacious, great beds (I'm a Chiropractor), and smells great....More

    Review collected in partnership with Banyan Tree
    2  Thank Tylo007
    Response from Derek C, Derek Chu, Hotel Manager at Banyan Tree MacauResponded 2 weeks ago

    Dear Tylo007 Thank you for taking the time to share your recent Banyan Tree experience with the readers of this site. We were particularly pleased to read of the quality of service you received from our associates, who continue to be a crucial element of...More

    Reviewed 3 weeks ago via mobile

    We stayed in Banyan tree in June 17, All the rooms are suite rooms in this hotel, so u can imagine the thoughts of the management... Our room as expected was big, elegant and beautiful, the room has a plunge pool, nice to relax, with...More

    Thank Suraj J
    Response from Derek C, Derek Chu, Hotel Manager at Banyan Tree MacauResponded 2 weeks ago

    Dear Suraj J It was a pleasure to read about your recent stay at Banyan Tree Macau and how much you enjoyed our many unique features and facilities. It was especially pleasing to hear that our staff, who are the real reason for our continuing...More

    Reviewed 3 weeks ago

    While the pools inside our room was a treat for my two daughters, the 100-sqm space was glorious for me. My kids also enjoyed the Roofdeck area (giant water theme park) immensely, and spent most of their time there. Definitely a great location for shopping...More

    Thank ckyap99
    Response from Derek C, Derek Chu, Hotel Manager at Banyan Tree MacauResponded 3 weeks ago

    Dear ckyap99 Thank you for taking the time to share your recent Banyan Tree experience in Macau. We are pleased to read how much you enjoyed the facilities both inside our spacious suites, at our restaurants as well as outside on the world’s largest resort...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Restaurant
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Shuttle Bus Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room Service
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Casino and Gambling
    Details
    • Price range
    • US$338 - US$1,261 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Casino Hotel in Macau
    • #3 Family Hotel in Macau
    • #3 Spa Hotel in Macau
    • #4 Luxury Hotel in Macau
    • #6 Romantic Hotel in Macau
    • #8 Business Hotel in Macau
    • Room types
    • Suites ,
    • Family Rooms ,
    • Non-Smoking Rooms
    • Number of rooms
    • 256
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Travelocity, Priceline, Ctrip TA, Expedia, TripOnline SA, HotelQuickly and HRS so you can book your Banyan Tree Macau reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • China >
    • Macau
    • Also Known As
    • Banyan Tree Macau Hotel Macau
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    Traveller (979)
    Room & Suite (838)
    Pool & Beach (103)
    Dining (56)
    Hotel & Grounds (612)
    Bathroom (67)
    Business Centre & Event Rooms (5)
    Nearby
    The Venetian Macao Resort Hotel
    7,047 reviews
    .76 km away
     
    JW Marriott Hotel Macau
    1,278 reviews
    .28 km away
     
    Galaxy Hotel
    2,341 reviews
    .12 km away
     
    Hotel Okura Macau
    1,548 reviews
    .10 km away
     
    Nearby Restaurants
    Lai Heen
    272 reviews
    .11 km away
    The Ritz-Carlton Bar & Lounge
    259 reviews
    .26 km away
    The Ritz-Carlton Cafe
    315 reviews
    .28 km away
    Urban Kitchen
    481 reviews
    .31 km away
    Nearby Attractions
    Casino at Venetian Macao
    4,506 reviews
    .68 km away
    Taipa Village Macau
    481 reviews
    .62 km away
    Fortune Diamond at Galaxy Macau
    292 reviews
    1.02 km away
    The Taipa Houses Museum
    245 reviews
    .83 km away
    Ask a question
    Questions & Answers
    riteshbangar
    28 June 2017|
    Answer Show all 5 answers
    Response from albutmak | Reviewed this property |
    View should be better with resort view suite, however I don't think it worth the price as the room itself is exactly same as the regular pool suite.
    0
    Votes
    Tom d
    16 October 2016|
    Answer Show all 5 answers
    Response from Derek C | Property representative |
    Dear Mr Chua Thank you for your enquiry. We do have free Shuttle available from 0900 to 23:45 daily from Macau Ferry Terminal to Galaxy Diamond Lobby which is just 2 minutes walk to Banyan Tree Macau Extra bed will be... More
    1
    Vote
    Room Tips
    "Private pool villa is the essence of luxury - and completely worth it."
    Read review
    "they are all good rooms"
    Read review
    "basically the hotel and room are good and I would like to stay again on next month month"
    Read review
    "Any room would be great"
    Read review
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