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The staffs at hotel is nice. Room facilities is complete and tidy. Shower gel, shampoo, hair conditioner and body lotion is famous brand of L’OCCITANE. I love them. It’s worth to come and stay again. Location is convenient. Walk to Rua do Cunha in 10...More
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 7 January 2018
Thank you for spending your valuable time to share an experience of your stay at Hotel Okura Macau.
We are most delighted to know that you found value in our service and facilities. It is very rewarding to hear that you had an...More
This one point left I will saved to the Executive Lounge Team who help me for the check-in and out, so sorry that because of my experience below, all your credits were deducted.
I started to stay in this hotel since it’s opening for 5...More
Response from OkuraMacau, Guest Services Team at Hotel Okura MacauResponded 3 January 2018
Thank you very much for your unconditional patronage and continuous support throughout the years. Firstly, kindly accept our sincere apologies for the unpleasant experience during your Christmas stay with us.
We value your constructive comment and take it as a serious quality indication....More
I am always celebrating my Birthday by staying at this Hotel and enjoy Yamazato Dining on the date of my Birthday. the hotel make my Birthday so important that I have to say I am very grateful and keep as precious memorable time of my...More
Response from OkuraMacau, Guest Services Senior Manager at Hotel Okura MacauResponded 30 December 2017
We are very grateful and appreciated for your loyalty as well as patronage over the year and your stay experience is extremely important to us therefore the preparation will be well made before your arrival. Guest’s preferences and creating a good memory is...More
2nd time to stay at this hotel and I love it! Polite and professional staff, large clean rooms with great room amenities, food quality is great with a delicious breakfast and room service menu. You get access to the outside water park which is shared...More
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 18 December 2017
Thank you for loyalty and choosing Hotel Okura Macau, It is our pleasure to provide a comfortable and memorable stay for each of our valued guest as well as carefree vacation at Hotel Okura Macau. By having guest room that is clean and...More
Everything was perfect. It was clean and beautiful! One of the best hotel I have ever stayed! Even better than Belagio on Vegas!
If only the food wasn't expensive then it would have been better. The food was very expensive in Macau and it wasn't...More
Response from OkuraMacau, Guest Relations Manager at Hotel Okura MacauResponded 16 December 2017
It is a our honor to receive such great title review of your stay with us, thank you for taking the time to share your feedback. We truly value the kind compliments extended to our Japanese hospitality and we are pleased to hear...More
Its about 10mins via walk from Hotel Okura to Venetian Hotel. Also they have complimentary bus that can goes to different hotels in Taipa Area from 11:30am to 9:30pm. So from Okura hotel you can take that bus to City of... More
Its about 10mins via walk from Hotel Okura to Venetian Hotel. Also they have complimentary bus that can goes to different hotels in Taipa Area from 11:30am to 9:30pm. So from Okura hotel you can take that bus to City of dreams hotel or Studio City Hotel then from there they have shuttle bus to Macau Peninsula Grand emperor hotel then from the drop off point you just walk around 10mins to Ruins of st paul.