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Hotel Okura Macau

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Traveller (1364)
Room & Suite (624)
Dining (103)
Overview
  • Excellent74%
  • Very good19%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“superior suite”(47 reviews)
“japanese style”(31 reviews)
“wave pool”(59 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Free Airport Transportation
5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (1,705)
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621
170
46
24
17
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All reviewssuperior suitejapanese stylewave poolgalaxy complexsauna roomcakeexecutive floorbottle of red winesteam showertea setgrand resort deckanniversary celebrationhealth clubbirthday cardchoose this hotelother hotelslobby lounge
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121 - 125 of 878 reviews
Reviewed 29 March 2017

We stayed at the hotel for two nights just before the Chinese New Year holidays. So we hit the low season price of the room. We were more than happy to learn that we were upgraded to the Royal Suite of the hotel. This was...More

Thank siu hong cyril S
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 30 March 2017

Dear siu hong cyril S, Thank you for loyalty and choosing Hotel Okura Macau as your holiday destination. It is also heartwarming to know that you enjoyed your stay very much with our room arrangement and great customer service. We always believe that being attentive...More

Reviewed 28 March 2017

Polite & professional hotel staff. I was surprised to receive welcome tea & red wine. Spacy room facility with private steam room & Sunna. A minor improvement point to follow was a bit smelly in toilet bowel.More

Thank chanyeah
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 29 March 2017

Dear chanyeah, Thank you for loyalty and choosing Hotel Okura Macau as your holiday destination. It is our great honor to serve you and make this stay experience a memorable. The design of our suite room is suitable for all guest especially for those come...More

Reviewed 20 March 2017

The service and facility of Hotel Okura Macau are unexpectedly excellent during my stay during 16 and 17 March 2017. My wife and I did enjoy staying at Hotel Okura Macau but having a little bit regret on our itinerary that we just stayed for...More

Thank hkymchung
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 21 March 2017

Dear hkymchung, Thank you for your compliments toward our hotel facilities and service as well as sharing your recent visit at our property with the Trip advisor community. This five-star comment absolutely keeping us at high serving standard and competitive with each other. Furthermore, training...More

Reviewed 19 March 2017 via mobile

The hotel very big and nice. All saff very friendlly. If i have a changce i will go there once more time. The food very nice, because this hotel belong japan so all the unities look like the japanese.More

Thank Nina P
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 20 March 2017

Dear Nina P, We are extremely thrilled to hear that you have enjoyed your entire stay with us in Hotel Okura Macau and thank you for sharing it at TripAdvisor. We strive to present a Japanese-styled environment for all our valued guests in order to...More

Reviewed 16 March 2017

A wonderful day. To be honest, I am planning to surprise my wife with flowers. But, I never imagine that I could stay in the room with petal and room service with a red wine and a cake. It's super surprising stay. At the same...More

Thank 侑達 蔡
Response from OkuraMacau, Guest Relations at Hotel Okura MacauResponded 17 March 2017

Dear侑達 蔡, Thank you very much for sharing your wonderful Okura experience with us on Tripadvisor. We were grateful to be chosen as your holiday destination to celebrate special occasion and all of the team members are delighted to hear your compliment and it became...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Casino and Gambling
Hot Tub
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$162 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Macau
#4 Romantic Hotel in Macau
#6 Casino Hotel in Macau
#6 Family Hotel in Macau
#10 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$162 - US$490 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Business Hotel in Macau
#4 Romantic Hotel in Macau
#6 Casino Hotel in Macau
#6 Family Hotel in Macau
#10 Luxury Hotel in Macau
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (1364)
Room & Suite (624)
Dining (103)
Pool & Beach (66)
Amenities (12)
Business Centre & Event Rooms (9)
Family and Play Areas (3)
Questions & Answers
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soohan11
19 November 2017|
AnswerShow all 2 answers
Response from Ehlly | Reviewed this property |
Its about 10mins via walk from Hotel Okura to Venetian Hotel. Also they have complimentary bus that can goes to different hotels in Taipa Area from 11:30am to 9:30pm. So from Okura hotel you can take that bus to City of... More
1
Vote
shorougsoby
13 July 2017|
AnswerShow all 4 answers
Response from Pauline C | Reviewed this property |
I am not sure but I stayed at suit which always has two toilets, one bathroom and one big bed !
0
Votes
Marc G
8 June 2017|
AnswerShow all 3 answers
Response from cecil h | Reviewed this property |
I think it was 10 pm
0
Votes
Room Tips
"higher floor"
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"Request a room on a high floor. Arrive in time to use the amenities, e.g., two swimming pools."
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"All rooms share stale cigarette smoke"
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"The best deal is to book for room package"
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