We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Beautiful facility with consistently outstanding service . . . was upgraded to a 2-room suite as a Gold member and was one of the nicest hotel rooms I have stayed at in my life. Every hotel staff member provided outstanding and attentive service.
Review collected in partnership with Conrad Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Reserved two rooms for our family of 5 (all adults) for one night. One of the room got upgraded as a gold status member to a 1 bedroom suite. Both rooms are on the same room right next to each other (appreciate that arrangement). We...More
4 Thank CXGTraveler
Response from Rudy F, Director of Operations at Conrad Macao Cotai CentralResponded 3 January 2018
Thank you for the fantastic review. We are delighted to hear that you and your family had an outstanding time with us and enjoyed our ideal location and intimate service provided.
It is also great to hear that you took the time to...More
Absolutely 5 star hotel .Warm welcome by all the staff ,especially thanks to front office Anki and club lounge staff Amila & Ivan . Room was nice huge, tidy and presentable . Hôtel have a super nice location , which connected to shopping mall, you...More
1 Thank DjAcademy H
Response from Rudy F, Front Office Manager at Conrad Macao Cotai CentralResponded 5 days ago
Dear DjAcademy H,
Thank you for your review and recommendation. I am pleased to read you were delighted with the comfort of our suite and the flawless 5 stars service provided by our team. Your recommendation is highly appreciated. We will look forward welcoming you...More
I enjoyed their indoor jacuzzis very much, the staff was very nice and attentative, especially Shirley from the Philippines, she even offered to have my swimming suit spin dried while I was blow drying my hair. 👍👍
Response from Rudy F, Manager at Conrad Macao Cotai CentralResponded 6 days ago
Thank you for your nice comment about our hotel and our team members. We will share your feedback with our team.
We look forward to welcoming you back again for another inspired stay.
Head of Front Office
Despite the sheer size of the hotel we were very pleased with the very personal service we received. We were lucky enough to be upgraded to a small suite which was beautiful and very spacious. Concierge were incredibly helpful with our onward arrangements and with...More
Thank Fiona B
Response from Rudy F, Front Office Manager at Conrad Macao Cotai CentralResponded 1 week ago
Dear Fiona B,
Thank you for your review. I am glad to read that you were delighted with your stay at Conrad Macao. Apart from the comfort of our luxurious room, it is true that the personalized and excellent service provided by our team members...More