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BEST WESTERN Hotel Sun Sun Macau

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443 Reviews from our TripAdvisor Community

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Showing 266: English reviews
Medan, Indonesia
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed yesterday NEW via mobile

Pleasant stay, use bus no 3a, 10 and 10a to stop here (praca ponte e horta) and walk for 100-200m.. hair drier & amenities provided Hot water is good They have window with great view (park & harbour) and seat! They have small refrigerator & safebox Deposit for hkd 500 is needed

Helpful?
Thank L33dia
Reid H, 客戶關係經理 at BEST WESTERN Hotel Sun Sun Macau, responded to this review

Thank you for staying at our hotel. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback. More 

Singapore, Singapore
Level Contributor
3 reviews
Reviewed 2 days ago NEW via mobile

Hotel is clean and nice. Value for money. Good location in which just 5 to 10 mins to the historical sites e.g St.Paul Ruins, Sedona Square. The restuarant on the 2nd level of Best Western Sun Sun Hotel serves very nice good foods.

Helpful?
Thank atan171166
Reid H, 客戶關係經理 at BEST WESTERN Hotel Sun Sun Macau, responded to this review

Thank you for staying at our hotel. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback. More 

Sydney, Australia
1 review
Reviewed 4 days ago NEW via mobile

My friend and I stayed 2 nights. We were surprised at the good quality of the meals at reasonable prices. Compared to other hotels we have stayed in Asia,the food here is the best. After coming from Hong Kong then onto China this was the most charming place we stayed. No microwaved meals that we experienced in Hong Kong. All... More 

Helpful?
Thank Peter P
Reid H, 客戶關係經理 at BEST WESTERN Hotel Sun Sun Macau, responded to this review

Thank you for staying at our hotel. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback. More 

Hong Kong, China
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW

The location is good even it's not next to the attractions. It's within walking distance to the main attraction and bus stops are close by for other attractions in Cotai. The view of my hotel room on the top floor (15th) was excellent. I can see the Ruins of St. Paul's & Guia Lighthouse clearly in the morning and at... More 

Helpful?
Thank Eukice L
Reid H, 客戶關係經理 at BEST WESTERN Hotel Sun Sun Macau, responded to this review

Thank you for staying at our hotel. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback. More 

Taguig City, Philippines
Level Contributor
30 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

To see is to believe. Walking distance to St. Paul Ruins. Very helpful Filipino security and waitress. Hope to be back with the family. Check my pics. Reasonable price. Macau Tower view from the window.

Helpful?
Thank 9sheenababy
Reid H, 客戶關係經理 at BEST WESTERN Hotel Sun Sun Macau, responded to this review

Thank you for staying at our hotel. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback. More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

2nd visit to Macau, this Hotel prices consider cheap compare to it environment, worth staying and the room its spacious and comfortable. The location of the hotel is very convenient. Highly recommend if you are going to Macau.

Helpful?
Thank Baofen L
Reid H, 客戶關係經理 at BEST WESTERN Hotel Sun Sun Macau, responded to this review

Thank you for staying at our hotel. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback. More 

Level Contributor
25 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

We liked the comfort of the bedroom and the location of the facilities, next to Ruínas de São Paulo and to bus stations that could take us almost everywhere on Macau (including Taipa). We really didn't like the staff. They spoke perfect English but they weren't that helpful or even nice.We are used to the empathy of a hostel staff... More 

Helpful?
Thank Susana S
Reid H, 客戶關係經理 at BEST WESTERN Hotel Sun Sun Macau, responded to this review

Thank you for choosing Hotel Sun Sun, we will strengthen the front desk staff training. we look forward to seeing you agian. More 

Kuala Lumpur, Malaysia
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 3 weeks ago

Like the room. Its spacious and comfortable. It is currently under renovation. It was noisy when we checked in. Not a problem if you spend most time outside exploring the city. But check out time at 11am was kind of early? Location wise, its not easy to locate for first timer, considering the many small alleys around the old town.... More 

Helpful?
Thank Kelly H
Reid H, 客戶關係經理 at BEST WESTERN Hotel Sun Sun Macau, responded to this review

Thank you for staying at our hotel. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback. More 

Medan, Indonesia
Level Contributor
101 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 weeks ago

We came around 11 am to the hotel but the receptions said that cannot do early check in and have to wait till 1400 so the reception only asked my reservation information. The security gave me a paper with numbers for queuing on check in so we decided to kept the luggage and went for lunch. When we back at... More 

Helpful?
Thank siscaria v s
Reid H, 客戶關係經理 at BEST WESTERN Hotel Sun Sun Macau, responded to this review

Thank you for staying at our hotel. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback. More 

Manila, Philippines
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago via mobile

Our stay at Best Western Hotel Sun Sun added worthwhile memories to our short vacation (2days). Because of its strategic location, we were able to see most of the historical sites considering that we have 2 senior citizens in our group. The rooms are clean and staff are nice. But what Ilike most is that they provide each room with... More 

Helpful?
Thank Donsky33
Reid H, 客戶關係經理 at BEST WESTERN Hotel Sun Sun Macau, responded to this review

Thank you for staying at our hotel. We are constantly striving to provide our customers with satisfactory service. Thank you again for your feedback. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
Official Description (provided by the hotel)
Hotel Sun Sun, situated on Ponte e Horta, offers boutique-style accommodation in central Macau,5 km from Macau Ferry Terminal. A unique place where you can relax yourself and fully enjoy your leisure time in Macau. It is ideal for extended business stays and family trips. ... more   less 

Additional Information about BEST WESTERN Hotel Sun Sun Macau

Address: No.14-16 Praca Ponte E Horta, Macau, China
Region: China > Macau
Price Range: RM347 - RM1,080 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Sun Sun Macau 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Best Western Macau
Best Western Hotel Macau
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Hotel Sun Sun Macau staff and other travellers.
23 questions
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Questions? Get answers from BEST WESTERN Hotel Sun Sun Macau staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“upper floor”
 of 5 bubbles , 30 Nov 2016 | Read review
“Harbor view if your room is facing the park.”
 of 5 bubbles Zledna, 1 Jun 2016 | Read review
“Avoid staying in the rooms closest to the service elevator as the sound of the machine is quite loud.”
 of 5 bubbles IvanAditia96, 22 May 2016 | Read review
“take a room overlooking the garden”
 of 5 bubbles SFZZ, 22 Apr 2016 | Read review
“Higher floor. Could view St Paul's ruin.”
 of 5 bubbles Foonglin, 15 Mar 2016 | Read review
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