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Sofitel Macau At Ponte 16

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#12 of 94 Hotels in Macau
Certificate of Excellence
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Sofitel Macau At Ponte 16
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3,243 Reviews from our TripAdvisor Community

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There are newer reviews for Sofitel Macau At Ponte 16
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Showing 2,272: English reviews
Guilin, China
Reviewed 7 August 2014

Absolutely adored staying at this hotel! It has a wonderful location - ten minutes walk down a main road to the Portuguese sector of Macau and all of the sights. The hotel itself is stunning, the architecture and layout are great. The pool and fitness areas are lovely and the Breakfast was amazing (good choice of food options, local and...

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Helpful?
Thank Camblin
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear Camblin, Thank you very much for taking the time to write about your experience at Sofitel Macau at Ponte 16. We are extremely delighted to read your very positive feedback about the hotel and your experience. We are happy that you liked the hotel in general especially the pool and fitness facilities, the club room and the lounge, and...

Malang, Indonesia
Reviewed 6 August 2014

Review collected in partnership with Accorhotels.com
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1Thank Hanny B
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Surabaya, Indonesia
Reviewed 6 August 2014

The lobby is smoking smelly as it is one floor to the casino access. The room is nice and additional extra bed is available for the kid free of charge. It is really good service. The room is spacious and nice bathroom also. The location is good within walking distance to Largo de Senado, Ruin of St. Paul. You can...

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Helpful?
Thank JoHandaya
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear JoHandaya, Thank you for taking the time to share your experience on Trip Advisor. We appreciate that you liked the service, the room, swimming pool, and the location of the of Sofitel Macau. We do hope that you and your family had a pleasant experience in the hotel. We value your feedback regarding the smokey smell in the lobby....

Seoul, South Korea
Reviewed 5 August 2014

Review collected in partnership with Accorhotels.com
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1Thank Hj Y
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Reviewed 5 August 2014

we stayed at the sofitel for our second time, the first time was when the hotel first opened and we had fond memories of the hotel and the TV in the bathrrom! recently we had a holiday in Hong kong and decided to to do a few days in macau also to share the portuguese tart expereince with our daughter....

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Thank adamb528
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear alicia s, Thank you very much for taking the time to share your comments on Trip Advisor. As returning guests at Sofitel Macau at Ponte 16, we extremely delighted to read that you had enjoyed your stay once again with your family. We are pleased to know that you were extremely satisfied with the hotel facilities as well as...

Macau, China
Reviewed 3 August 2014

Always book sofitel ponte 16 each time when I went to macau as a member of accor hotel, get free upgrade and welcome service. Very clean and spacious room, face river. The staff are very nice and always with smile.

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1Thank jie w
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear jie w, Thank you for taking the time to write about your experience at Sofitel Macau at Ponte 16. As a returning guest, we are happy to read that once again you felt the service is great – which is of course what we aim to achieve. We are also delighted to know that you liked the rooms and...

Singapore, Singapore
Reviewed 2 August 2014

Stayed at Sofitel Macau just a few days ago. Greeted with warm welcome by the courteous staff at the main lobby, then later escorted to 17th floor directly for check in. Booked a Junior Suite but upgraded to a Prestige Suite for a very small fee, which I glad I did. We were even offered a free extra bed &...

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1Thank hentrip
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear hentrip, Thank you for choosing to stay at the Sofitel Macau at Ponte 16 and for taking the time to share your experience with us. We are very pleased that you and your family enjoyed your stay at the hotel. We also appreciate the beautiful photographs of the room and amenities – thank you for sharing them. Indeed, the...

Hong Kong
Reviewed 31 July 2014

Review collected in partnership with Accorhotels.com
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1Thank Vincy C
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Hong Kong, China
Reviewed 28 July 2014

this is my 2nd time to stay here in sofitel and they never fail to amaze me. the staff were courteous and very helpful. especiallly Sergio Chan. He helped me plan my suprise anniversary treat for my bf. the rooms are clean and big. the food and beverages were great too. if your a Micheal jackson fan, They have this...

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Thank PKSL L
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

Dear PKSL L, Thank you for choosing to stay at the Sofitel Macau at Ponte 16 once again. Having stayed with us before, we are pleased that you had once again enjoyed your stay. It is very encouraging to know that we were able to amaze you again during this visit. Your kind comments are much appreciated and will be...

Hong Kong, China
Reviewed 28 July 2014

Review collected in partnership with Accorhotels.com
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Thank Raymond K
Kathlene M, Guest Experience Manager at Sofitel Macau At Ponte 16, responded to this review

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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Rendezvous Lobby Bar
Rendezvous Lobby Bar
Cuisines: Bar, European, Cafe
Le Chinois
Le Chinois
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Positioned on Macau's picturesque waterfront, Sofitel Macau At Ponte 16 is located in the center of the city and amidst the charming historical quarter with walking distance to St. Paul's Ruins and A-Ma Temple! The complex of restaurant, bar, recreational facilities, meeting and banquet venues, in-house casino and MJ Gallery ensures that Sofitel has created an exquisite world for lovers of "art de vivre". The hotel has an easy access to the major points of entry into Macau and offers its guests complimentary transfers to the Macau ferry terminal and GongBei border gate on the Ponte 16 casino shuttle buses. ... more   less 

Additional Information about Sofitel Macau At Ponte 16

Address: Rua do Visconde Paco de Arcos, Macau, China
Region: China > Macau
Price Range: RM479 - RM975 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sofitel Macau At Ponte 16 4.5*
Number of rooms: 408
Reservation Options:
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Also Known As:
Sofitel Macau At Ponte 16 Hotel Macau
Sofitel Ponte 16
Macau Peninsula Sofitel
Hotel Style:
#2 Business Hotel in Macau
#9 Family Hotel in Macau
#10 Romantic Hotel in Macau
#12 Luxury Hotel in Macau
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Questions & Answers

Here's what travellers have asked, with answers from Sofitel Macau At Ponte 16 staff and other travellers.
31 questions
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Questions? Get answers from Sofitel Macau At Ponte 16 staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for harbour view”
 of 5 bubbles edwina092015, 15 Mar 2017 | Read review
“river facing room on a higher floor”
 of 5 bubbles 603naveend, 6 Mar 2017 | Read review
“Higher floors with seaview”
 of 5 bubbles A1185XUangelc, 25 Feb 2017 | Read review
“breathtaking view on the river”
 of 5 bubbles A8940XQmarier, 18 Feb 2017 | Read review
“Higher floors are quieter”
 of 5 bubbles CrazyUKMan, 4 Feb 2017 | Read review
5 of 5