Broadway Hotel

Broadway Hotel

Traveller (587)
Broadway Room (Twin)
Room & Suite (80)
Dragon Portuguese Cuisine -one of the most historical and iconic Portuguese restaurants
Dining (49)

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About

4.5
#15 of 116 hotels in Macau
4.2 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.5 of 5 bubbles
Value
The riverside providing five-star comfort and cozy hospitality where people make the difference - small and personal enough to deliver tailored services to our guests. Seamlessly connected to Galaxy Macau through a link bridge, Broadway Hotel features 320 rooms and suites, a dramatic porte-cochere, valet parking and contemporary decor with panoramic views of the burgeoning Hengqin Island.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Bar / lounge
Casino and Gambling
Water park
Free airport transportation
Wifi
Hot bath
Pool / beach towels
Pool with view
Outdoor pool
Restaurant
Complimentary welcome drink
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Business Centre with Internet Access
Banquet room
Meeting rooms
24-hour security
Baggage storage
Concierge
Currency exchange
Non-smoking hotel
Doorperson
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
Mid-range
City View
Languages Spoken
English, Chinese

Location

Broadway Macau, Cotai, Macau China
Name/address in local language
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 83 out of 100
83
Macau Airport
Zhuhai Airport
23.9 km
See all flights
4.5
4.5 of 5 bubbles585 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
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The Broadway Hotel garners high marks for its array of family-friendly amenities and consistently spotless accommodations, with the Grand Resort Deck access adding notable value for guests. Its prime location is celebrated for the ease of reaching local food streets and attractions like the Venetian Macao. The service at Broadway Hotel is frequently lauded, with a friendly staff that goes above and beyond, particularly for children and special requests. The hotel's atmosphere and rooms receive accolades for their cozy charm and comfort, making it a welcoming retreat for many travelers.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Exceptional
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch

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585Reviews29Q+A60Room tips
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Detailed Reviews
Companion07604863110 wrote a review Apr 2024
+1
5.0 of 5 bubbles
April 2024 - Stayed here to spend my birthday week in Macau. First, I thought the location and its affordability matter most until we experienced that their service is worth commending other than the cleanliness of room and great facilities/amenities. I realized that clients delight is more important and that's through the utmost customer care by the staff of the hotel. Kudos to front desk staff "Ken" for his good comms skills and pleasant accomodation. Job well done to "JL" and service staff who are very attentive and helpful all through. Appreciate the gestures of birthday greetings. I love the perks esp the unlimited access to Grand Resort Deck. Thank you for the happy sincere smile guys! Until our next visit.
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Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
Room Tip: The Grand Resort Deck is closed during bad weather. Galaxy free shuttle is available.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Galaxy Hotel, Owner at Broadway Hotel
Responded 20 Apr 2024
Dear Valued Guest, Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Broadway Hotel, while we are proud to learn that our team member provided great service to you during your visit. We hope to welcome you back again soon! Best Regards, Broadway Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Jessica H wrote a review 11 Jul
5.0 of 5 bubbles
Value/Location:
Excellent value, and well connected to Galaxy mall (really enjoy visiting the Passion french bakery there, everything is tasty, nutritious, and great value). Pool access is via the Galaxy mall. Good access to buses (71/73/102x stops out the front) to reach either University of Macau or the city on the other island. Food street on ground level is superb. (Love the Macau Roadhouse, has live blues music and good food)
Room features:
Had a king size bed. Room was pretty spacious. Room has a good sized desk and lots of power ports (both the multicountry kind and UK style). It's a little tricky reaching the HDMI port though if you want to use the TV like a monitor. I like the fact there's a power port in the bathroom that's not just for shavers 😁. Beds are a little on the firm side though. The pillows are enormous.
Housekeeping:
Rooms are clean and housekeeping was great (thanks Sandeep), always polite and knocking before entering and give you 10 minutes notice beforehand. Also very generous, if you ask for extra water bottles or tea or coffee sachets the staff give you 6 of them 😅. Coffee mate (creamer) seems to be in short supply although this wasn't a problem last time.
Perks:
Two free cans of creaming soda and 2 of coke in the fridge. I was also given two boxes of pastries and a bottle of red/white portugese wine for staying 6 nights (screw top bottle, but they loaned us a bottle opener at the desk for some other corked wine we brought). They have snacks in the lobby level lounge sometimes too.
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Room gets a little stuffy overnight (air-conditioning seems to have a hard time keeping up in...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Galaxy Hotel, Owner at Broadway Hotel
Responded 1 week ago
Dear Valued Guest, Thank you so much for your valuable feedback to us. We are pleasant to hear that our excellent service made you day and overall experience was worth for money. Delivering outstanding service to guest is our aim and goal. We look forward to serving you in the nearest future at Broadway Macau! Best Regards, Broadway Hotel
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Anabelle wrote a review Aug 2020
Macau, China
4.0 of 5 bubbles
Friendly service and clean , can choice restaurants around the hotel. Staff service are good .. Can recommend to those who like live band beside the hotel to dine inn .. to celebrate such occasions or birthdays.. 😊
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Date of stay: August 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Quality Assurance Galaxy Macau, Owner at Broadway Hotel
Responded 17 Aug 2020
Dear Ms. Donna, It was our greatest pleasure to have you here and thank you for taking time to review our hotel. We are glad to read that you had an overall wonderful experience at Broadway Hotel. We hope to welcome you back again in the near future! Best Regards, Katie Leong Customer Experience Management
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Daydream51842572208 wrote a review Apr 2024
5.0 of 5 bubbles
My family and I decided to have a short holiday at Broadway hotel. The room was clean and the staff are very accomodating. There were some restaurants nearby at the hotel too so you won't have to worry what to eat the next day. Breakfast was included when we booked it and the amazing part was we had a day access to Grand resort deck as well. Will definitely gonna booked at this hotel again.
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Experience Management Galaxy Macau, Owner at Broadway Hotel
Responded 4 Apr 2024
Dear Valued Guest, Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Broadway Hotel, while we are proud to learn that our team member provided great service to you during your visit. We hope to welcome you back again soon! Best Regards, Broadway Hotel
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Coastal47953543339 wrote a review Mar 2024
5.0 of 5 bubbles
The hoteliers specifically Reniel, JL, Nicko, and Jhep are very accommodating. They make their customers feel comfortable.

I certainly have a great experience here in Broadway Hotel. Will recommend this to others who wish to visit Macau.
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Date of stay: March 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Experience Management Galaxy Macau, Owner at Broadway Hotel
Responded 24 Mar 2024
Dear Valued Guest, Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Broadway Hotel, while we are proud to learn that our team member Reniel, JL, Nicko and Jhep provided great service to you during your visit. We hope to welcome you back again soon! Best Regards, Broadway Hotel
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Erica K wrote a review May 2024
5.0 of 5 bubbles
Amazing stay and hospitality
Roy at the hotel was really nice and helpful.
Good stay, great location , helpful staff.
If you are visiting Macao, this hotel is a at a good location, have broadway food street where you can relish on a variety of dishes and Venetian Macao is also at a fifteen minutes walking distance.
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Date of stay: May 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Experience Management Galaxy Macau, Owner at Broadway Hotel
Responded 6 May 2024
Dear Valued Guest, Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Broadway Hotel, while we are proud to learn that our team member Roy provided great service to you during your visit. We hope to welcome you back again soon! Best Regards, Broadway Hotel
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Road30135063361 wrote a review Jun 2024
5.0 of 5 bubbles
The room were superb! The staff KC and Arman feom housekeeping were very attentive to our needs and very kind. It was my birthday and was surprise by the bday amenity being prepared..thank you.We will surely comeback.GRD is unforgetable..Everyone is very hospitable in Broadway and the breakfast is absolutely yummy😚
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Date of stay: April 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Galaxy Hotel, Owner at Broadway Hotel
Responded 3 weeks ago
Dear Valued Guest, Thank you very much for choosing Broadway Hotel. It is an honor to have you stay in our hotel and you are satisfied and pleasantly surprised by the hotel birthday arrangements and amenities. We will continue to keep our service up and strive to create unforgettable memories for each guest on their special day. Happy birthday to you again! Looking forward to your next visit to Macau and continue to choose to stay at Broadway Hotel! Sincerely, Broadway Hotel
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Patty C wrote a review Feb 2024
5.0 of 5 bubbles
Special thanks to Ken Iau & Marco. They treat kids with great patience and try to make kids calm down. They also offer drawing books to kids making them feel very happy. Best staff and service in Broadway Macau. We will come back here in the future.
Read more
Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Galaxy Hotel, Owner at Broadway Hotel
Responded 18 Feb 2024
Dear Valued Guest, Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Broadway Hotel, while we are proud to learn that our team member-Ken and Marco provided great service to you during your visit. We hope to welcome you back again soon! Best Regards, Broadway Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Bzky wrote a review Apr 2024
Macau, China
5.0 of 5 bubbles
I had a fantastic 2days stay at the hotel and thoroughly enjoyed the grand resort deck with my family. The accommodating staff JHEP and PAN, at the FO made our check-in process seamless, and broadway services even provided complimentary snacks&wine. It was a well spent and worthwhile experience.
Read more
Date of stay: April 2024
5.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Customer Experience Management Galaxy Macau, Owner at Broadway Hotel
Responded 3 Apr 2024
Dear Valued Guest, Thank you for taking time to share your positive feedback with us, we are so happy to see you had an overall wonderful staying experience at Broadway Hotel, while we are proud to learn that our team member JHEP and PAN provided great service to you during your visit. We hope to welcome you back again soon! Best Regards, Broadway Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tourist50606785689 wrote a review 11 Jul
5.0 of 5 bubbles
I brought my whole family to the Broadway Hotel for the second time because the room was moderate and clean, and the service attitude was very good. This time it happened to be my husband’s birthday. When I asked the front desk if there was any birthday surprise, I got a reply immediately and included a birthday gift. The service staff also brought a towel to prevent the baby get cold. Thank you very much to the hotel and service representative Suresh for their service.
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Date of stay: July 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Galaxy Hotel, Owner at Broadway Hotel
Responded 1 week ago
Dear Valued Guest, Thank you very much for choosing Broadway Hotel. It is an honor to have you stay in our hotel and you are satisfied and pleasantly surprised by the hotel's birthday arrangements and amenities. We will continue to keep our service up and strive to create unforgettable memories for each guest on their special day. Happy birthday to you again! Looking forward to your next visit to Macau and continue to choose to stay at Broadway Hotel! Sincerely, Broadway Hotel
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Macau, China
Dear Guest, Thank you for your enquiry. Please note that we have complimentary shuttle bus services (on first come first served basis): - Macau Ferry Terminal to Broadway Macau: 0900hrs to 2300hrs with 10-20 minutes frequency - Taipa Ferry Terminal to Broadway Macau: 0900hrs to 2300hrs with 10-20 minutes frequency. Please do not hesitate to contact us if you have enquiries or require further assistance. Best Regards, Cherry Quality Assurance Manager
Macau, China
Dear Valued Guest, Thank you for your enquiry. Please be informed that we have complimentary shuttle bus services (first come first serve basis) for the both Macau and Taipa Ferry terminals. Shuttle operation hours for Macau Ferry Terminal to Galaxy Macau(Diamond lobby): 0900hrs to 2345hrs with 5-10 minutes frequency; Shuttle operation hours for Taipa Ferry Terminal to Galaxy Macau(Diamond lobby): 0900hrs to 2330hrs with 10-15 minutes frequency. Both ferry terminals shuttle will reach Broadway Macau shuttle depot before going to the ferry terminals. Alternatively, we do provide limousine service with cost for your convenience, or you may also choose to use the public transportations available at the ferry terminals/ at Broadway hotel. Please do not hesitate to contact us if you have enquiries or require further assistance. We are looking forward to welcome you to Galaxy Macau. Best Regards, Cherry Quality Assurance Manager
Answer from QA Manager
Macau, China
Dear Valued Guest, Thank you for your enquiry. Please be informed that the Grand Resort Deck is currently closed for winter upgrade and schedule to re-open on March 15, 2019. Some facilities will be closed periodically(Skytop wave pool, Skytop rapids etc.) However, the heated pool inside Grand Resort Deck is remained operational as usual from 0730hrs – 2200hrs. Please do not hesitate to contact us via the hotel website should you need our further assistance. You may refer to our website for more details.We look forward to welcome you at Galaxy Macau! Best Regards, Cherry Quality Assurance Manager
Answer from QA Manager
Macau, China
Dear Valued Guest, Thank you for your enquiry. We are delighted to inform you that our Broadway hotel registered guests are entitled multiple accesses to Grand Resort Deck on the check-out day and after checked out. The Broadway concierge team will be more than happy to assist you with the luggage storage after the checked out. Please feel free to contact us at our website for any other assistance. We hope to welcome you very soon in the nearest future and wish you a wonderful experience with us at Broadway Macau! Best Regards, Cherry Quality Assurance Manager
Jessica H wrote a tip 11 Jul
3 contributions
5.0 of 5 bubbles
"Room gets a little stuffy overnight (air-conditioning seems to have a hard time keeping up in summer)"
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Ultratech wrote a tip 7 Jul
SN419 contributions33 helpful votes
4.0 of 5 bubbles
"Book Early and request rooms away from the Lifts. Non-Smoking can be requested (Level 7)"
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Cathya C wrote a tip 2 Jul
3 contributions
5.0 of 5 bubbles
"Try out their Broadway Street Food for a variety of cuisines!"
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Flyer58714005141 wrote a tip Jun 2024
1 contribution
4.0 of 5 bubbles
"If you like swimming,remrember to prepare your swimmingsuit !!! You can enjoy the swimming pool without any payment with your room card."
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Pranitt S wrote a tip Jun 2024
Bardez, India3 contributions
5.0 of 5 bubbles
"Morning breakfast get crowded, so try to go before 9 am. Rest the food is excellent 👌"
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PRICE RANGE
RM 422 - RM 932 (Based on Average Rates for a Standard Room)
LOCATION
ChinaMacau
NUMBER OF ROOMS
320
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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BROADWAY HOTEL (R̶M̶ ̶8̶6̶2̶) RM 730: UPDATED 2024 Reviews, Price Comparison and 645 Photos (Macau, China) - Tripadvisor

Frequently Asked Questions about Broadway Hotel
Which popular attractions are close to Broadway Hotel?
Nearby attractions include The Broadway (0.10 km), Andaz Bar (0.3 km), and T Galleria Beauty by DFS, Macau, Galaxy Macau (0.3 km).
What are some restaurants close to Broadway Hotel?
Conveniently located restaurants include The Roadhouse Macau, Urban Kitchen, and The Ritz-Carlton Bar & Lounge.
Are there any historical sites close to Broadway Hotel?
Many travellers enjoy visiting Our Lady of Penha (4.4 km), Mandarin's House (5.0 km), and Ruins of St. Paul's (5.7 km).
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