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Hotel Cap Negret

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Hotel Cap Negret
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378 Reviews from our TripAdvisor Community

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Showing 143: English reviews
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Valencia, Spain
Reviewed 2 days ago NEW

Was placed here as part of a SAGA holiday. The hotel is a bit out of town, too far for an older person to walk. There was also a larger group of cyclists staying here which made it difficult to socialise if you weren't part of the group. The sound proofing is not good either The facilities are good if...

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Helpful?
Thank gordondee2015
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

My dear Sir, So sorry to read the content of your comment. My name is Rosana Smith, I am the Guest Experience Manager. Whished I knew how were you feeling while staying with us. We would had introduced you to guests of your age to make your stay at our hotel reconforting. Please, come again. Do let me know when...

Reviewed 3 days ago NEW

Decent hotel,nice and clean, rooms spotless,shower very good, towels renewed daily if you require,staff friendly.We were there for a week and the only thing that let down the hotel was the meals were always cold,could be that the plates were cold! Otherwise,a decent hotel.

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Helpful?
1Thank Bill H
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear Sirs We appreciate very much your comments concerning to our hotel and staff. The food is always served hot at the buffet. It is true we had a punctual problem with the top heat plate and although the bottom heat plate was warming up the food correctly, some of our guests thought they would have wanted their meals a...

Belfast, United Kingdom
Reviewed 4 days ago NEW

We stayed here the week before Easter and had a most enjoyable stay Our room was very clean and spacious however a kettle woulda have been nice. The public space bars etc in the hotel was excellent as was the pool and patio area.we enjoyed breakfast but were a little disappointed at the evening meals which was a little bland...

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Helpful?
2Thank brianturtle2017
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear Guest We did had a punctual problem with the top heat plate and although the bottom heat plate was warming up the food extremely well, a few guests found the food was not as hot as they are accustomed to take it. Please remember, the Guest Experience Department will always be at your entire dispossal to take note of...

Reviewed 4 days ago NEWvia mobile

We stayed at Cap Negret between 11th and 18th April 2017, upon first arrival the exterior looked like it could do with a clean, but once in reception it was evident that it's had a recent overhaul, decor was minimal and modern. We stayed on the fifth floor, had a twin room with balcony and partial sea view. We overlooked...

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Helpful?
3Thank R53CLE
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear Sirs We appreciate so much your complete review of our hotel. We do have a Green Path just infront the hotel which our guests can take to walk to the center of Altea. Altea is an artistic town as you know. It has the most reputed Art University of the Valencian Community. You can find paintings on balconies. Narrow,...

Playa Flamenca, Spain
Reviewed 5 days ago NEW

There are a lot of mixed reviews on this hotel and I can understand why.Stayed here during Easter period with our friends.Having read the good, bad and ugly I arrived with an open mind.First impressions on entering were good. The reception area was bright and airy and staff were helpful and quick at checking us in and we were allowed...

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1Thank rOger56231
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear guest It produces us consternation that you had not fully enjoyed a room overlooking the sea and a Bay of exceptional beauty, as you will had seen from the pool and the terrace. Unfortunately, we can not fix the fact that there was noise in your room. If we had known that this situation was disturbing you, we would...

Ipswich, England, United Kingdom
Reviewed 6 days ago NEWvia mobile

We stayed for 4 nights and overall the hotel is good location, clean and tidy. Breakfast good selection of food, at times not hot but use of microwave always handy. Only negative for me was that the beds not overly comfortable. Used massage service and he was great. Only negative is that it's outside and not very relaxing especially when...

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Helpful?
Thank Elaine P
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear Guest, The Guest Experience Department is always available to satisfy the needs of our clients during their stay with us. We would appreciate that you contact this department in your next stay with us. Hoping to see you soon. Best regards, Rosana Smith

London, United Kingdom
Reviewed 1 week ago via mobile

Staff are friendly and accommodating. Food is above average (I Just think Joice should be offered with dinner on half board) Clean. Pool area is nice. Just a bit noisy at night to sleep. Photo is view from room.

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3Thank Fernando444
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear guest, We thank you for the time you had spent with us and we also thank you for your remarks. Your opinions are extremely important for us and taken into serious consideration. Our aim is to satisfy the requirements of all our guests. We hope to meet your expectations on your next visit. Best regards, Rosana Smith

Reviewed 1 week ago via mobile

We stayed for 3 nights at Cap Negret, with our 11 yrs old daughter, and the overall experience was excellent: a clean room, wonderful sea view from the balcony, very good breakfast, a great pool almost on the beach, and the personnel smiling and efficient! In addition very well located to visit Altea: definitely a hotel with restaurant to be...

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3Thank Fabpalmeri
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear guest, We are very pleased by your receptivity with the hotel Cap Negret and on behalf of all the staff, we thank you and remain at your disposal. Best regards, Rosana Smith

London, United Kingdom
Reviewed 1 week ago

This was our second visit to Cap Negret and we were slightly apprehensive as our last visit wasn't brilliant. Why did we come back? Well, there are hardly any hotels in Altea and this one fits the bill for what we need and we like coming to Altea. We paid extra for a sea front room. Check-in was very good...

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Helpful?
1Thank Speeds64
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear Speeds64, We really appreciate your comments, we do take them into account in order to keep improving our service, ensuring a good quality service and guest satisfaction. We would be glad to have the opportunity to receive you once again in our Hotel and change your last impression. Best Regards

Clydebank, United Kingdom
Reviewed 1 week ago

Was mainly disappointed in the dining experience . It resembled being in a canteen ! Paper place mats were used and reused again ..not very hygienic . Food was average and not very warm seemed to be too many diners for the size of the serveries and amount of food laid out . There was also some uncertainty as to...

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Helpful?
Thank Peter934
Cap Negret A, Director de Relaciones con Clientes at Hotel Cap Negret, responded to this review

Dear Peter934, First of all we would like to thank you for your reservation in Hotel Cap Negret. We are deeply sorry to read that this time your impression about our hotel was not as pleasant as we wished.We are sorry that you did not like the buffet we are improving every day taking into account the comments of all...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning

Additional Information about Hotel Cap Negret

Address: Avenida Valencia N 332, 03590 Altea, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Altea
Price Range: RM282 - RM695 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Cap Negret 4*
Number of rooms: 246
Reservation Options:
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Also Known As:
Cap Negret Hotel
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Cap Negret staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep away from the rooms facing Altea as the road traffic noise was none stop.”
billhC7391OI, 20 Apr 2017 | Read review
“Ask for a sea view”
brianturtle2017, 19 Apr 2017 | Read review
“Lifts good , stairs are outside building not so good .”
Peter934, 12 Apr 2017 | Read review
“Side rooms have plenty of sunshine but suffer from road noise.”
toddydog, 11 Apr 2017 | Read review
“Pay the extra and upgrade to a family room.”
terryg852, 8 Apr 2017 | Read review
5 of 5