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Burnham on Sea Holiday Park - Haven

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Burnham on Sea Holiday Park - Haven
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941 Reviews from our TripAdvisor Community

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Showing 938: English reviews
Reviewed 1 September 2016 via mobile

So much to keep kids busy. Staff all friendly and helpful. Fun stars are amazing with the kids. The sports instructors were the best and taught my 5 year old to ride a bike and swim. Clean caravan. Best holiday for families with children of all ages.

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Helpful?
Thank Anna K
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for such a lovely review of our park. It's great to hear that your holiday home was clean and everything you needed for your stay with us. All of our team here work so hard to make sure our guests have the best time possible and I am so pleased your 5 year old learned to ride a...

Reviewed 31 August 2016

Ok so i am writing this review from my caravan in Burnham on Sea? No from the comfort of my clean house having had to cut short our haven break by 2 days due to the filth of the site. So myself, mum and sister plus 2 nieces arrived at this filth pit on Monday should have been staying till...

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10Thank adina79
West Midlands, United Kingdom
Reviewed 31 August 2016 via mobile

Our electric goes off in our caravan at 7.45am reception not open til 9am. Says call security out of hours, two different numbers for security one on map and different one on leafet? No answer of either tried til 8.30am. Then Walked to main place and found women in office, who I reported it too. Prob won't be til 9am...

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Thank Kat O
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park and give us your feedback about your stay with us. We would never wish for our guests to have such concern, especially with something like electric and I will be sure to thoroughly investigate as to why there are 2 different numbers for our Safety and Security Team and why...

Ripon, United Kingdom
Reviewed 31 August 2016

We often travel to different haven sites on our summer holiday as its ideal for our family. Travelled 3 adults and 2 kids age 9 and 17. The site is one of the smaller ones we have stayed at, but was lovely. Parking around reception on check in is manic as people dump their cars everywhere. Was met with a...

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Helpful?
Thank Julie B
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for your recent review of our park. It's so lovely to hear that you enjoyed your holiday with us and that Kayleigh loved spending time with Laura. Laura works so hard to make sure all of our guests have as much fun as possible while learning all about nature and I will be sure to pass your kind...

Reviewed 31 August 2016 via mobile

Great holiday park, second visit and it was great, brilliant entertainment for the kids, something to do all day for all ages. Only reason it didn't get 5/5, was it sometimes seemed under staffedon the the activities, and behind the bars in the evenings.

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Thank robluigi
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to rview our park. It's lovely to hear that this was your second visit to us and that all of your family found loads to do during your stay with us. I will be sure to pass your feedback on about the levels of team here and hope that you return to see us...

Portsmouth, United Kingdom
Reviewed 30 August 2016

I have recently returned from an August Bank Holiday break with with husband and two Grandchildren. The park was lovely as was the caravan and the weather, however, on the park’s website it boasts of an outdoor pool, which did not open at all during our stay. I chose this park because of the outdoor pool and as we were...

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1Thank lynskerry
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park. It's great to hear that you found our park and your holiday home to be lovely though I am sorry that the outdoor pool was closed during your stay with us. Our outdoor pool has been opened over the school holidays though was closed this particular weekend due to concerns...

Birmingham, United Kingdom
Reviewed 29 August 2016 via mobile

Had a lovely week here last week with my hubi 2 children aged 9&12 and their grandparents. We stayed in an owners caravan which was lovely and have no complaints. My only moan would be they don't clear the tables on the outside area enough. It's not the staffs fault they were all very friendly but just didn't seem enough...

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Thank sarahbV7914BV
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park. I am so pleased that you and your family had such a lovely week with us. Thank you for your feedback regarding our outside areas. Our team work hard to make sure all areas of our park are as clean and bright as possible and I will be sure to...

Newport, United Kingdom
Reviewed 29 August 2016 via mobile

Our 1st visit to the holiday park and 1st impression was fabulous.we were upgraded to a prestige caravan on arrival which they apologised for no need as upgrade was free.the caravan was spotlessly clean and smelt really fresh and sanitised the park itself was kept clean and tidy with plenty of activities to do for all ages my children loved...

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1Thank Rhibeth1
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for such a lovely review of our park. We will always try to exceed our guests expectations and I am so pleased that the complimentary upgrade did help with this. Our outdoor pool has been a big hit this year and we hope to welcome you back to Burnham next year where you can hopefully try this out...

Reviewed 29 August 2016

We arrived an hour early and we were delighted to find our caravan was ready. The receptionist was really wellcoming as were all the people we came into contact with during our stay every one was so friendly. The caravan was clean. Our little boy loved the fun stars shows every night and the bingo. We loved the fact that...

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Helpful?
Thank Marie L
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for your recent review of our park. We will always do our best to make sure all of our holiday homes are ready as early as possible so our guests can get their holiday started straight away. I am so pleased the team member who checked you in was really welcoming and your holiday home was clean. All...

Reviewed 29 August 2016 via mobile

We stayed for a week in August, which we understand is the busy time but the floor in the mash and barrell and the show bar were disgusting and very sticky. Felt very unclean. The wait for food was ok and the food was satisfactory but nothing special, long waits in the show bar and no sweet popcorn all week!...

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Helpful?
Thank Kimh30
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park and give us your feedback about your recent holiday with us. I am sorry to hear that you found some areas of our main Complex not to be up to our usual high standards. I will be sure to pass your feedback on to our Complex Manager for him to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service

Additional Information about Burnham on Sea Holiday Park - Haven

Address: Marine Drive, Burnham-On-Sea TA8 1LA, England
Region: United Kingdom > England > Somerset > Burnham-On-Sea
Hotel Class:4 star — Burnham on Sea Holiday Park - Haven 4*
Number of rooms: 6
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Also Known As:
Burnham On Sea Holiday Park Hotel Burnham-On-Sea
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Questions & Answers

Here's what travellers have asked, with answers from Burnham on Sea Holiday Park - Haven staff and other travellers.
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Questions? Get answers from Burnham on Sea Holiday Park - Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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blackj131, 15 Apr 2017 | Read review
“its a caravan site so you get what you pay for”
78jennyd, 11 Apr 2017 | Read review
“We always Book Prestige to make our holiday that extra bit Special!”
712harryt, 28 Nov 2016 | Read review
“well worth up grading”
moggiestoke, 21 Sep 2016 | Read review
5 of 5