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Chateau de L'ile

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408 Reviews from our TripAdvisor Community

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Showing 75: English reviews
Lisbon, Portugal
Reviewed 9 October 2016

I stayed here for almost a week and enjoyed every moment of my stay. We had a very large group and everything went very smoothly. The food was great and the rooms extremely comfortable and the surroundings are astonishing. I definitely recommend it!

Thank cmcquintas
Belgrade, Serbia
Reviewed 6 September 2016

This was actually nice hotel, with spa and pool, but the most enjoying part of it was the garden and wonderful people and cuisine that made this stay more enjoyable than anything. Would recommend staying for one night at least

Thank sasammarkovic
London, United Kingdom
Reviewed 6 September 2016

We stayed for one night on our way to Lake Como. Beautiful room with comfortable bed. The meal in evening was superb. Lots of choice. Lovely Staff. Breakfast again was a varied assortment and very good.We had a walk around the grounds before we left. Loads of secure parking.Would definitely stay here again if travelling through this part of France.

Thank simone027
Tarporley, United Kingdom
Reviewed 8 August 2016 via mobile

Hotel on the outskirts of Strasbourg in a very quiet and quaint area with good access and parking. Pleasant and helpful reception, room functional although decoration a little tired. Dinner was fine although a little overpriced - breakfast good selection

Thank ken b
Paphos, Cyprus
Reviewed 3 August 2016

Really the reviews here are all very good, the location is perfect and as somebody else said perviously just get on the tram form here straight into Strasbourg. The star here really do go out of there way to help you, nothing but nothing is too much trouble. They could not have been more helpful. The Hotel itself is very...

Thank CamMarch
Reviewed 28 July 2016 via mobile

Old castle with friendly staff and very quiet and beautiful garden. Nice spa with a good indoor pool. Very close to Strasbourg just take the Tram into the town it's easy and very cheap. We would very much come another time.

Thank Thomas B
Port Saint Lucie, Florida
Reviewed 25 July 2016

Great help at reception, could'nt be more helpful. Different choices of rooms, excellent professional service at dinner and breakfast. I highly recommend it. Sorry I did not stay long enough. 6 miles from airport.

Thank Anci M
Ayr, United Kingdom
Reviewed 23 May 2016

Booked through small luxury hotels and I was extremely disappointed. Hotel is in need of a massive refurb. Paint flaking from wood surrounds. Furniture looks old and worn. Bar was a disappointment. Our room was adjacent to a coach party of younger people who partied til the early hours. We complained 3 times, but were met with a rude young...

3Thank TweenyD
Chateaux_hotels_gef, Responsable réception at Chateau de L'ile, responded to this review

Dear Madam, Dear Sir, I thank you for having taken the time to leave your comment on tripadivsor website in order to help us to improve our services. I regret to read that you have not been satisfied of your stay. I please you to accept my apologies because we have failed to give you satisfaction. I am sorry that...

Strasbourg, France
Reviewed 2 May 2016

Great afternoon spent at the spa with friends and then dinner in the Bistro. Very friendly and helpful staff. Great value for money if you purchase the voucher including a treatment, access to the spa with lunch or dinner. The food was excellent, well presented and accompanied by local wines. Only down side was the size of the changing facilities...

1Thank Gail M
Geneva, Switzerland
Reviewed 13 March 2016

This is our second visit to this hotel and we weren't disappointed again. Slightly out of season so very quiet, a lovely room in the chateau part of the hotel, we had a junior suite and as well as everything we needed there were luxuries for our child too ! Sweets, a mini kuglhof and even a toy stork !...

1Thank Woolnough R

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  • Pool
  • Free Parking
  • Restaurant
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
At the gateway to Strasbourg, come and discover the Château de l’Ile and its 62 rooms. Enjoy the charm of its service, its restaurants and its spa, in the heart of a beautifully preserved natural area.The Château de l’Ile also hosts your professional and private events in its 12 reception rooms and outdoors in its delightful grounds.Comfort and tranquillity in the heart of the European capital ! ... more   less 

Additional Information about Chateau de L'ile

Address: 4 quai Heydt, 67541 Ostwald, Strasbourg, France
Region: France > Grand Est > Bas-Rhin > Strasbourg > Ostwald
Price Range: RM734 - RM1,406 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Chateau de L'ile 5*
Number of rooms: 62
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Also Known As:
Chateau De l`Ile Hotel Ostwald
Chateau De l Ile Ostwald
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Questions & Answers

Here's what travellers have asked, with answers from Chateau de L'ile staff and other travellers.
3 questions
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Questions? Get answers from Chateau de L'ile staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had a room that was very quiet facing the river”
  • parking are with beautiful view of the Chateau
  • view from room
  • view from the hallway
Suly_Ke, 11 Nov 2016 | Read review
“Any rooms are great”
cmcquintas, 9 Oct 2016 | Read review
“we've chosen the room at the top floor and it was a good choice”
sasammarkovic, 6 Sep 2016 | Read review
“Plenty od space, the bathrooms are large.”
CamMarch, 3 Aug 2016 | Read review
“Rooms in the original chateau have more character”
woolnoughr, 13 Mar 2016 | Read review
5 of 5