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Palace of the Golden Horses

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Palace of the Golden Horses
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638 Reviews from our TripAdvisor Community

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Showing 593: English reviews
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Kuala Lumpur, Malaysia
Reviewed 5 days ago NEW

I have organize a meeting event on month of January 2017 and I would like to give compliments their banquet team for their excellent service throughout my meeting event. They have given their best commitment to make my event an successful one. Special thanks to Azizan (Banquet Service Manager) who is trying his best to accorf\d all my last minutes...

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Thank DavidWong79
Reviewed 6 days ago NEWvia mobile

I brought my brother here for the first time and was so disappointed. We had problems from check in obviously there is no staff training or very little. We had to change rooms and there was no safe, a dead cockroach in the bathroom which I reported at around 7pm and was still there in the morning at 9.30am, the...

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Thank Kevin W
Ipoh, Malaysia
Reviewed 1 week ago NEW

This was our second stay at the hotel and the room (6112) we were given was in much better condition than the one before. If you are a light sleeper, you may want to avoid this room as it faces the highway and train tracks. There is also a new building being constructed nearby but there was no activity during...

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Thank Andrew2008
Reviewed 1 week ago NEWvia mobile

Fantastic staff, a great new years, dinner , drinks entertainment and grand surroundings, a pleasure to be apart of,thank you,Bruce andAlisi Shepherd. All the facilities are great,the grounds the lake, free shuttle KL and the mines shopping, very friendly and helpfull everywhere we went.

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Thank Bruce S
Rio de Janeiro, RJ
Reviewed 1 week ago

I loved this hotel. What I liked most, was the hospitality of Mr. IVAN, the concierge. I have been to 47 countries till now, and Mr. Ivan is the best concierge I have ever seen during my trips around the world. With this concierge, guests will never feel alone in Malaysia.

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1Thank solangebruxinha
Reviewed 1 week ago

What a great hotel! Great service and nice atmosphere. The hotel has very beautifull surroundings. Also the food is excellent! Good place to travel for example on your honeymoon. Place to go when you want to enjoy some peace and quiet. So would highly recommend to couples.

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Thank 50anitah
Reviewed 1 week ago via mobile

We had a family dinner 6 January at Carousel coffee house after a long time never came to this restaurant cos I had a bad experience before. Now, I can see a new faces there and their services provided have been improving. The manager was very friendly and have a sweet smile all the time even though I can see...

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Thank sukacakap
Reviewed 1 week ago via mobile

HappyValentine’s Romantic Stay with Candle Light Dinner It was memorable and wonderful stay at Palace of the Golden Horses Hotel during on Valentine’s Day. The Room was so romantic and fully deco with roses and love candies. Candle light dinner was amazing. The buffet food was delicious with beautiful decoration. Great customer service and very friendly attitude from the Grand...

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Thank mac s
Reviewed 1 week ago via mobile

I felt so welcome ... room was superb,comfy, clean and spacious for a standard room.food at the coffee house was excellent .staffs were friendly and good service...the hotel atmosphere was nice as well :-)

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Thank farid1207
A TripAdvisor Member
1 review
Reviewed 1 week ago via mobile

We stayed one night at the hotel, room is clean, well design while bed is comfortable. Toilet is bright and wel designed with a deep bath tub. TV channels are quite limited. The outlets is a awesome. The walk way to swimming pool is slippery with water. Pool view is awesome.

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Thank A TripAdvisor Member

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included

Additional Information about Palace of the Golden Horses

Address: Palace of the Golden Horses Jalan Kuda Emas | Mines Resort City, Sri Kembangan 43300, Malaysia
Region: Malaysia > Selangor > Petaling District > Sri Kembangan
Price Range: RM276 - RM406 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace of the Golden Horses 4*
Number of rooms: 480
Reservation Options:
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Also Known As:
Palace Of The Golden Horses Hotel Sri Kembangan
Palace Golden Horses
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Questions & Answers

Here's what travellers have asked, with answers from Palace of the Golden Horses staff and other travellers.
13 questions
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Questions? Get answers from Palace of the Golden Horses staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is good”
 of 5 bubbles solangebruxinha, 17 Feb 2017 | Read review
“Choose the lake view. view is so beautiful”
 of 5 bubbles , 11 Feb 2017 | Read review
“Nit much to say lots of rooms”
 of 5 bubbles PetrusZ, 11 Feb 2017 | Read review
“friendly and helpful staff”
 of 5 bubbles MES3789, 7 Feb 2017 | Read review
“Dignitary floor personalise attentive service”
 of 5 bubbles _timmyint12, 6 Feb 2017 | Read review
5 of 5