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Costabella Tropical Beach Hotel

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Costabella Tropical Beach Hotel
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582 Reviews from our TripAdvisor Community

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There are newer reviews for Costabella Tropical Beach Hotel
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Showing 428: English reviews
Melbourne, Australia
Level Contributor
235 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed 30 January 2016 via mobile

We had an enjoyable stay at the hotel. All staff were courteous, polite and helpful. We got a 2 bedroom family suite on the 7th floor and it was great. The only problem was the lack of air conditioning and fans in the bathrooms. The cost of the stay was at the top end level and we had to pay... More 

Helpful?
Thank Mork001
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Mork001, Thank you for enjoying your family holiday in Costabella. We appreciate the warm compliment about our Team who is our constant pride. A lot of our guests find our food and services of good value. Nevertheless, our guests are free to review their options that are easily available in the island. What matters to us is a memorable... More 

Fort McMurray, Alberta, Canada
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 January 2016 via mobile

We stayed at costabella just laying over until the next part of our trip and were very pleasantly surprised ! Rooms we beautiful, pool area was great, enjoyed the spa twice, food was very good, staff was helpful and very friendly ! Beach area was very nice with white sand beach - swimming area wasn't that pretty or great, but... More 

Helpful?
Thank ottlie
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear ottlie, What a wonderful compliment! We are glad that you were pleased with what you saw and experienced in Costabella. Thank you for the kind words and see you back soon! More 

Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2016 via mobile

My husband and I stayed at this resort for five nights (Jan 3rd-9th). The first night, we were in one of their superior suite rooms located in the back corner of the resort. Our only window had a view of a fence and let in very little lighting. In addition, the air conditioner was very old and noisy. After one... More 

Helpful?
Thank Trinh L
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Trinh L, We appreciate your stay with us though we regret not meeting your expectations. We have different room categories offering various views and location. If you let us know your preference upon reservation, we will gladly provide it to you for as long as available. You may also have the option of having breakfast part of your room... More 

Level Contributor
35 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 January 2016 via mobile

Upon arrival to this quaint hotel, we were greeted with a mango juice. A live band was serenading diners in the open air restaurant. You instantly felt you were in some exotic paradise. Room - clean and comfortable, but dated and bathrooms in need of some upgrading. However considering the amount of time you spend in your hotel room, the... More 

Helpful?
Thank Michelle M
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Michelle M, Thank you for your detailed review that shows how much you have enjoyed your holidays with us. It is a great compliment to be described as an “exotic paradise”. About 80% of our rooms are already freshly renovated and we constantly look at updating our rooms and facilities for the satisfaction of guests. Rest assured that the... More 

Osaka, Japan
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 30 December 2015

I stayed in the Costabella Tropical Beach hotel in mid-December in one of their superior twin rooms. Though the majority of the resort is clean and stylish, the superior rooms are located in the rear of the property away form the resort's facilities and water front. The room was clean but the bathroom was a little mouldy. The rooms were... More 

Helpful?
Thank Zinrokh
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Zinrokh, Thank you for spending your holidays with us. Our Superior Room Cottage is designed with Filipino Capiz windows that do not require curtains. Nevertheless, allow us to review all your concerns about our room. There are restaurants and convenient stores within 1-2 kilometers away from the Resort and a local transport called the tricycle is available just right... More 

Bangkok, Thailand
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 December 2015

My family and I stayed at Costabella for a couple of nights after Christmas. We were met by very courteous and helpful staff. They upgraded us to a suite room facing the sea, which thrilled us of course. It was a very nice room, but sometimes, you can hear loud music from the next resort. It didn't bother us so... More 

Helpful?
Thank Emerlynne2014
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Emerlynne2014, Thank you for choosing Costabella to spend your family holidays. We are glad to hear that you appreciate our genuine and caring service. It is nice that your room upgrade to the Seafront Suite made your stay more pleasurable. It is the time of the year that festivities and celebrations are all over the island. Our apologies if... More 

Singapore
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 December 2015

Costabella has a small beach which is very good for relaxing at night as they have cosy couch and beanbags. They have a pool table which needs an upgrade and a table tennis table (bring your own ball tho or buy one from gift shop for PHP50). We didn't try water sports here but they seemed to have a few... More 

Helpful?
Thank whoami345
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear whoami345, Thank you for choosing us for your holidays. We are glad that you enjoyed the relaxing atmosphere of our beach bar. Early this year we will have our new Luna Tapas & Bar that you will surely enjoy the next time you visit. We have a wide selection of water sports and recreation activities that you can choose... More 

Level Contributor
20 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 22 December 2015 via mobile

I've stayed many beach resort in Cebu but this is the first time I've try in this place.it was just okey standard from so called resort very far and no service at all,they only have 1 free ride only one in the morning only going to SM and Ayala I think , I have nothing to impress except it was... More 

Helpful?
1 Thank Theresa V
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear Theresa V, Thank you for letting us know your concerns. Our apologies if your vacation did not turn out the way you have expected it. We understand how you feel. Unfortunately, under Philippine Banking laws, the physical credit card is required to be presented by the cardholder upon check-in. As such, Costabella does not to honor any 3rd party... More 

Western Australia, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 December 2015 via mobile

Service, room and food was impeccable. The pool and dining area was set out nicely. Food and drinks were amazing. Must try: spider rolls. Our bed was a triple king size or something, huge. It was my birthday and the chef made a delightful chocolate mud cake with a candle and sang happy birthday with the other kitchen / restaurant... More 

Helpful?
Thank jcshea
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear jcshea, Thank you for spending your birthday in Costabella. It is great to be part of that memorable occasion and we are glad that we cheered you up that day. Indeed our Costa King has gained popularity among our guests because it is almost 50% bigger that the regular king size. We are glad that you enjoyed it too... More 

Macao
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 December 2015

Stayed in this hotel for 2 nights with a group of friends. The a-la-carte breakfast is nice with reasonable price. We've pre-ordered a birthday cake for our birthday gals through email. It was also nice with reasonable price. Nice view from the room. Relax hotel. Pool with lifeguard. Feel safe. At the time we checked-in, the front desk girls were... More 

Helpful?
Thank DorasMacao
CTBHMarc0m, Marketing Officer at Costabella Tropical Beach Hotel, responded to this review

Dear DorasMacao, Thank you for choosing Costabella for the cozy birthday celebration of your friend. We are glad you enjoyed bonding at the Resort. It is nice to know that here, you feel relaxed and safe. We are known to be genuinely caring and attentive to our guests. It will be nice if you can e-mail us directly at mktg@costabellaresort.com... More 

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Tucked away in the charming island of Mactan in Cebu is the tropical hideaway of Costabella, a luxury beach resort awarded by the Philippine Department of Tourism with the highest resort classification.An iconic property embraced by white fine sand and shaded by palm trees, Costabella Tropical Beach Hotel is an architectural showcase steeped in history and tradition. Its tastefully-appointed rooms, all 156 of them, beautifully integrate Spanish colonial influences with natural, homegrown materials. Carved stonework, arched doors and charming courtyards are the hallmarks of this timeless place. All accommodations from the modest to luxurious with private balconies offer breathtaking view that is both peaceful and romantic.As the name suggests, Costabella provides travelers and guests with the perfect setting to admire Mactan’s enchanting coastline. This tropical retreat is truly a dream destination for honeymoons and weddings. ... more   less 

Additional Information about Costabella Tropical Beach Hotel

Address: Buyong, Philippines
Region: Philippines > Visayas > Cebu Island > Mactan Island
Price Range: RM348 - RM697 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Costabella Tropical Beach Hotel 3*
Number of rooms: 156
Reservation Options:
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Also Known As:
Hotel Costabella Tropical Beach
Costabella Tropical Beach Hotel Cebu Island/Mactan Island
Hotel Style:
#6 On the Beach Hotel in Mactan Island
#9 Spa Hotel in Mactan Island
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Questions & Answers

Here's what travellers have asked, with answers from Costabella Tropical Beach Hotel staff and other travellers.
21 questions
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Questions? Get answers from Costabella Tropical Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the suite with an ocean view! Try to stay on the 4th floor or higher for excellent views!”
  • Sunrise view from the room. (5th floor)
 of 5 bubbles BillE694, 28 Nov 2016 | Read review
“I loved having the two bedroom seaview suites as there was more space and the views from the 7th floor were amazing.”
 of 5 bubbles smitchell78, 27 Nov 2016 | Read review
“We had a garden view room, so it was lovely and quiet.”
 of 5 bubbles DaveJaffa, 27 Nov 2016 | Read review
“Book early for the rooms you want as they run out fast!”
 of 5 bubbles 835tana, 20 Nov 2016 | Read review
“ask to see the room that they are putting you on before you sign up”
  • bugs evrywhere
 of 5 bubbles mariadizon, 14 Nov 2016 | Read review
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