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Polo Orchid Resort

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Polo Orchid Resort
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130 Reviews from our TripAdvisor Community

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Showing 129: English reviews
Reviewed 1 week ago via mobile

The cottage rooms of this resort are very nice.. Unfortunately when I visited it was peak time hence dint get occupancy on cottage but a room, which was decent enough.. Cherapunji is meant for enjoying the rains, scenic beauty.. There was huge walking area across this resort and very good scenic beauty points were visible as u stepped little further...

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Helpful?
Thank payal s
Reviewed 2 weeks ago via mobile

We were a family of 6, stayed here for 1 night I would rate each aspect as: Location - 5/5 Rooms - 4/5 Service - 2/5 Food - 3/5 They have a challenge with food (options and availability) and since it's in a scenic n inhabited location other options are zero. Overall the place is amazing.. if you would be...

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Helpful?
Thank Murtaza A
Hotel_Polo_Towers, Guest Services at Polo Orchid Resort, responded to this review

Dear Guest, Greetings from Polo Orchid Resort! It is always a good experience to start our day on a positive note. We are happy to receive your appreciation and glad to know that the location, view and accommodations were all to your liking. Ours is a team of enthusiastic individuals who work day in and day out to ensure a...

Mumbai (Bombay), India
Reviewed 2 weeks ago via mobile

I Visited this hotel along with my wife and my kid the moment we reached the hotel really liked location and that's it after that it was a nightmare. we order fish and chips and egg biryani for dinner, the fish and chips was over cooked was dark brown almost burnt, my daughter had the chips and the biryani looked...

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Helpful?
Thank Nilaychury
Hotel_Polo_Towers, Guest Services at Polo Orchid Resort, responded to this review

Dear Guest, Greetings from Polo Orchid Resort! Thank you for taking out the time to share your feedback. Our guests prefer us due to our proximity to the “Seven Sister Waterfall”. We are delighted to know that you liked the location of our resort. However, we would like to give our sincere apologies for the inconvenience caused to you during...

New Delhi, India
Reviewed 4 weeks ago via mobile

Location is good and that is it. Rooms are shabby food is bad and service is pathetic. Better to stay in some good homestays for 1/4th of the price. Being the only resort of its kind it is charging enormously for the kind of service and accommodation they provide. Overall a big no.

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Helpful?
Thank Divjain
Hotel_Polo_Towers, Guest Services at Polo Orchid Resort, responded to this review

Dear Guest, Greetings from Polo Orchid Resort! We are happy to note that our beautiful surroundings added value to your trip. We encourage guest feedback as our way of staying on top of guest satisfaction. Your constructive review has been very insightful for us to understand areas that need our attention. Please be advised that our pricing is set in...

Reviewed 2 November 2016 via mobile

I agree that this hotel is expensive. But, I don't blame the hotel. The value of this hotel comes from the location that gives us the great views. I love the views of sunrise, the Bangladesh plain, the hotel from the other side, and so on. Also, this hotel is close to some sites which give us great views also...

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Helpful?
Thank W7927SH_
Hotel_Polo_Towers, General Manager at Polo Orchid Resort, responded to this review

Dear Guest, Greetings from Polo Orchid Resort! Thank you for the warm review and for understanding the adversity through which we strive to give our guests a flawless experience. The location is indeed a favorite among all our guests, with the mesmeric views it offers from all angles. We are glad to hear that it was all to your liking...

Bengaluru, India
Reviewed 26 October 2016

Very nice place to stay, great location, food is good. I stayed during my trip in Nov 2015 with my wife and 6 year old kid. The waterfall view from the restaurant is breathtaking.Rooms are spacious for a family

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Helpful?
Thank rahulsagar2001
Hotel_Polo_Towers, Guest Services at Polo Orchid Resort, responded to this review

Dear Guest, It was a pleasure to have you stay at Polo Orchid Resort-Cherrapunjee’s finest hotel and thank you for sharing your feedback on TripAdvisor. It is due to guest like you that we have been awarded the World Travel Brands Award for "Leading Luxury Hotel Chain in Eastern India" and this reflects our standards on service, cleanliness and guest...

Gurgaon, India
Reviewed 23 October 2016 via mobile

We did not stay there . Just had lunch at the restaurant which was testy. The bonus point was the view of seven sister falls. When we reached there it was cloudy but while having lunch the valley appears from behind the clouds and we captured it from the balcony of the restaurant .

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Helpful?
Thank Monabhi29
Hotel_Polo_Towers, Guest Services at Polo Orchid Resort, responded to this review

Dear Guest, Greetings from Polo Orchid Resort! Happy guests and happy reviews are always a great start to the day! Many thanks for highlighting the view of ‘Seven Sisters Falls’ which enhanced your experience. Your commendations about our culinary delights have been shared with the team and we are happy to have added value to your stay. Do visit us...

Reviewed 21 October 2016

A huge campus, nice staff and a safe place. We roam at the campus at around 12 midninght without any fear. But costly compared to others which is acceptable for a remote place like Cherrapunjee. Easy to locate. Moreover breakfast is free :D

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1Thank Nitish D
Hotel_Polo_Towers, Guest Services at Polo Orchid Resort, responded to this review

Dear Guest, It was a pleasure to have you stay at Polo Orchid Resort-Cherrapunjee’s finest hotel and thank you for sharing your feedback on TripAdvisor. Your delightful review has made our day. It is due to guest like you that we have been awarded the World Travel Brands Award for "Leading Luxury Hotel Chain in Eastern India" and this reflects...

Reviewed 20 October 2016

this is located in a very good place. just behind the rooms you will get a good view of seven sister falls. Rooms are neat and hygiene. Every room has a heater. they do not gym or any other recreation. Food is average.

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Helpful?
Thank AnoopNL
Hotel_Polo_Towers, Guest Services at Polo Orchid Resort, responded to this review

Dear Guest, Greetings from Polo Orchid Resort! It is always a good experience to start our day on a positive note. We are happy to receive your appreciation and glad to know that the location, view and accommodations were all to your liking. Ours is a team of enthusiastic individuals who work day in and day out to ensure a...

Kolkata (Calcutta), India
Reviewed 19 October 2016

Why pay 5 star rates for a Govt. lodge? The Good: - You may see some of the 'seven sisters falls' The Bad: Exorbitant prices (rather stay in Taj Vivanta Guwahati) Stained bed sheets Pathetic food Dirty toilet with broken fittings; Mediocre service

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Thank vkej
Hotel_Polo_Towers, Guest Services at Polo Orchid Resort, responded to this review

Dear Guest, It was a pleasure to have you stay at Polo Orchid Resort, Cherrapunjee's finest resort and thank you for sharing your feedback on TripAdvisor. We would like to give our sincere apologies for the inconvenience caused to you. We use state of the art cleaning system and our team members make sure that all rooms are on spot...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Breakfast
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Services
  • Room Service
  • Free Breakfast
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Located on the edge of the cliff of the breathtaking Cherrapunjee Valley, overlooking the splendid Nongsithiang Waterfalls, this rustic-style star resort is the best hotel in Cherrapunjee and has a way of slowing down time to a tranquil tempo. Set amidst acres of lush gardens, Hotel Polo Orchid, Cherrapunjee is a showcase for relaxation with tropical-inspired design touches, grand architecture, a sun-drenched balcony, wide shady corridors, and flower lined patios for a memorable stay. The Polo Orchid Resort is subtly divided into the main hotel building with deluxe Orchid Rooms and villa cottages featuring Polo Cottage units. Polo Orchid Resort, Cherrapunjee is located just meters from the Mawsmai Caves beach and is in close proximity to all that is hip and happening in Cherrapunjee like the Mawsmai Falls, Arwah Caves and Thangkarang Park. The resort is short distance away from the oldest Prebysterian Church in India and is located overlooking the Nongsithiang Falls. Polo Orchid Resort, Cherrapunjee welcomes you with cheery greetings, a friendly smile and a whiff of the signature Meghalaya Hospitality. Polo Hotels and Resorts are the only midscale business and leisure hotel that uplift your spirits at the end of a long day. Polo Orchid's 'close to home' comfort helps you unwind with its smart in-room amenities, vibrant cafe and outdoor restaurant. All this, at an unbeatable value. Ideal for both leisure travelers and business travelers on an offsite, Polo Orchid Resort, Cherrapunjee has been designed to evoke the history,romance and poetry of the 'rainiest place on Earth.' It creates an ambience which is visually stunning - with minimal decor, artifacts, local stone work, sloping roofs and large windows set amidst a lush green environment and calm, clear blue skies. This Cherrapunjee resort offers 20 beautiful rooms and suites. All ground floor rooms provide great access. The Polo Cottage rooms, housed in stand alone Villas have been minimally decorated to retain the rustic charm and are appointed with all modern amenities. Room categories include Orchid Room; Polo Cottages; Misty Mountain Villa. This Cherrapunjee hotel also offers an eclectic open air restaurant – Sky Grill, and a multi-cuisine restaurant in Cherrapunjee - Rain Cafe, internet via dongle, a large banquet and conference area and the rejuvenating spa - Zen Spa to keep you feeling fresh-as-a-peach. ... more   less 

Additional Information about Polo Orchid Resort

Address: Mawsmai - Nongthymmai, Sohra | Mawsmai View, Cherrapunjee 793108, India
Region: India > Meghalaya > Cherrapunjee
Hotel Class:3 star — Polo Orchid Resort 3*
Number of rooms: 20
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Questions & Answers

Here's what travellers have asked, with answers from Polo Orchid Resort staff and other travellers.
2 questions
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Iowa
20 days ago
NEW DELHI

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Questions? Get answers from Polo Orchid Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors have better views”
 of 5 bubbles , 15 Aug 2016 | Read review
“Don't go for orchid rooms , select the cottages and if possible select the cottages in the 1st floor.”
 of 5 bubbles LunaOjah, 8 Aug 2016 | Read review
“wifi doesnt work sometimes and honestly you dont need it if you are in a beautiful place like this,”
 of 5 bubbles bhoomimehta, 7 Jun 2016 | Read review
“Rooms facing the waterfalls”
 of 5 bubbles 215arpitak, 18 May 2016 | Read review
“First Floor rooms”
 of 5 bubbles 297chandran, 25 Apr 2016 | Read review
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