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28/01/2018 29/01/2018
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    Melia Buenavista

    Punta Madruguilla, 52610, Cuba
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    28/01/2018 29/01/2018
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    Traveller (5020)
    Pool & Beach (1662)
    Room & Suite (743)
    Overview
    • Excellent73%
    • Very good17%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “outdoor shower” (266 reviews)
    “sunset beach” (158 reviews)
    “los caribes” (158 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Wheelchair Access
    Dry Cleaning
    Tennis Court
    Butler Service
    Shuttle Bus Service
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Write a ReviewReviews (2,724)
    Traveller rating
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    1 - 5 of 1,454 reviews

    Reviewed 2 days ago

    Crystal clear water, A bit a vegetation got damaged but is growing back fast. Resort looks better than before hurricane Irma, extremely clean new paint everywhere, new roof tiles, new signs that look professional. New and more beach umbrellas/ parasol. For anyone who had doubts,...More

    6  Thank Yves P
    Reviewed 3 days ago

    We were there for New Years (Dec. 28th - Jan. 4th). We are repeat customers. We have been to this resort 4 or 5 times. What makes this place so special, it’s because it’s a small resort and the personnal are so nice and friendly....More

    4  Thank lyse b
    Reviewed 1 week ago via mobile

    After a busy few days in Havana and Cienfuegos, we arrived at MBV to relax and that's exactly what we did. From our warm welcome at reception by wonderful staff we were taken to our room. Spacious, clean and well equipped with dressing room, jacuzzi...More

    2  Thank Stevie J
    Response from Melia_Buenavista, Director General at Melia BuenavistaResponded 1 week ago

    Dear Stevie J, Thank you very much for sharing your comments. We appreciate your kind comments on the facilities and the service since they give us the opportunity to continue improving the experience for our guests and of course to choose Melia Buenavista for your...More

    Reviewed 1 week ago

    On Jan 4 , 2018 at 2AM my wife suffered from a severe allergic reaction from mosquito bites. I gave her the pills and needed immediate help to get ice to help her walk, and perhaps go to the clinic if needed. We kept calling...More

    3  Thank hadhukair
    Response from Melia_Buenavista, Director General at Melia BuenavistaResponded 1 week ago

    Dear. Mr. hadhukair, I would firstly like to thank you for the time you have spent sharing your opinion with other Tripadvisor users. I am very sorry that you left the Melia Buenavista with a non-positive impression of our hotel. We try from the first...More

    Reviewed 2 weeks ago

    We have been to Cuba four times now and always to Melia Buenavista. Once we have had the best it is difficult to settle for less. I was greatly concerned when Hurricane Irma hit my favorite resort as the news had indicated that the resort...More

    2  Thank Bernice N
    Response from Melia_Buenavista, Director General at Melia BuenavistaResponded 2 weeks ago

    Dear Bernice, At Melia Buenavista we aim at making our guests feel at home by offering a warm and caring service, and we are so thrilled, proud and grateful for your comments regarding to the great service provided by our staff, who were very attentive...More

    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Shuttle Bus Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Hotel class
    • Hotel Style
    • #1 Romantic Hotel in Cayo Santa Maria
    • #1 Luxury Hotel in Cayo Santa Maria
    • #2 On the Beach Hotel in Cayo Santa Maria
    • #2 Top resorts Hotel in Cayo Santa Maria
    • Room types
    • Suites ,
    • Accessible rooms
    • Number of rooms
    • 105
    • Location
    • Caribbean >
    • Cuba >
    • Villa Clara Province >
    • Cayo Santa Maria
    • Also Known As
    • Melia Buenavista Hotel Cayo Santa Maria
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    Traveller (5020)
    Pool & Beach (1662)
    Room & Suite (743)
    Dining (241)
    Hotel & Grounds (2216)
    Bathroom (183)
    Family and Play Areas (30)
    Business Centre & Event Rooms (9)
    Nearby
    Nearby HotelsSee all 321 hotels in Cuba
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    WillMakin
    8 January 2018|
    AnswerShow all 3 answers
    Response from Southbound09 | Reviewed this property |
    Between MBV and the next resort there is a long beach(half hour walk to the next closest resort) where there are always some people AN, at the edge of MBV property we have on occasion seen some people AN.
    0
    Votes
    Room Tips
    "They are all nice room walking distance to anywhere on the resort"
    Read review
    "All the rooms are large and beautiful. We do love a room with a view and the outdoor shower."
    Read review
    "Ocean View"
    Read review
    "We prefer second floor with ocean view"
    Read review
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