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Melia Buenavista

Travellers' Choice award winner
12/06/2017 13/06/2017
1 room 2 adults 0 children
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Melia Buenavista
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2,534 Reviews from our TripAdvisor Community

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Showing 1,384: English reviews
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Reviewed yesterday NEWvia mobile

This was our second vacation to this awesome resort. Being welcomed at the front lobby by Pedroso and his contagious smile as well as so many staff remembering us from last year with the warmest embraces. Having them remember us was such a wonderful feeling! From the top notch Butler, Edel, who has become our dear friend, to our waiters...

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Thank Ping-pong1962
Toronto, Canada
Reviewed 4 days ago NEW

Me and my wife, were guests for 2 weeks, starting Apr 23. Being first timers in Cuba, didn't have very high expectations.What can I say - almost everything was above expectations.The beaches, the room (2011), the food (not a lot of choices - but it did have a taste and was above what we experienced @ other resorts.And of course,...

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2Thank ctimis1027
Melia_Buenavista, Director General at Melia Buenavista, responded to this review

Dear ctimis1027, We are very pleased to know that you enjoyed every aspect of your experience. I will be happy to share your comments with the members of our team and look forward to welcoming you again to the Melia Buenavista! When you get ready for second time don´t forget to come and visit us. It will be our pleasure...

Reviewed 4 days ago NEWvia mobile

Fabulous from start to finish! We can not say a bad thing about the resort or the staff! We had the warm and welcoming company of Gerardo our Butler. Gerardo made us feel like we were right at home :). We were able to reconnect with Armando who was so kind to us and beyond accommodating on our previous visit...

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1Thank Steph K
Melia_Buenavista, General Manager at Melia Buenavista, responded to this review

Dear Steph K, Greetings from Melia Buenavista. Thank you for take your time to share your experience with us in TA. We share your lines with our staff and chief departments allready. They feel very motivated with your comments and all the staff that you mention on your review know about it. We invite you to come back in a...

Polokwane, South Africa
Reviewed 5 days ago NEWvia mobile

We stayed for 3 days. This is a must visit! Great room, lounge, spa bath, outdoor shower. Personalized turn downs in the evening. Butlers who can not do enough for you. Friendly staff, great service, great food. Beautiful swimming pool, pristine white beaches, great for snorkeling. Lots of activities and entertainment! Great and extensive cocktail list. Free wifi. Take lots...

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1Thank mariadupless
Melia_Buenavista, Director General at Melia Buenavista, responded to this review

Dear mariadupless, First of all thank you for your time in sharing your comment about your experience at Melia Buenavista, We are very pleased to know that you have enjoyed every aspect of our hotel. We strive every day to maintain our policy of continuous improvement for the full satisfaction of our guests. We have already shared their experience with...

ontario
Reviewed 1 week ago

3rd Time to paradise and all we can say It never disappoints! Our review will be to thank all the hard working wonderful staff from front desk to our maid. A few really stand out for us that we would like to mention. Pedros who takes you to your beach chair, what a wonderful man. Andres his first week at...

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2Thank OntarioLea
Melia_Buenavista, Director General at Melia Buenavista, responded to this review

Dear OntarioLea, Thank you very much for choosing the Melia Buenavista. We value your comments since they allow us to improve every day. We have taken note of your comments and hope to have the opportunity to welcome you again in the future to offer you a better experience. Sincerely, Ángel Pereira. General Manager. First and foremost, thank you very...

Montreal, Canada
Reviewed 1 week ago

Just came back from this beautiful resort 2 days ago and in all it was a nice trip the resort itself is very nice and the location is great with 3 beaches and excellent snorkling.Rooms are clean and very nice bathroom and exterior showers are also very nice, a nice place to rest and escape. The staff is just great...

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4Thank Dsaint91
Melia_Buenavista, Director General at Melia Buenavista, responded to this review

Dear Dsaint91, Thank you very much for choosing the Melia Buenavista. We value your comments since they allow us to improve every day. We have taken note of your comments and hope to have the opportunity to welcome you again in the future to offer you a better experience. Sincerely, Ángel Pereira. General Manager.

Halifax, Canada
Reviewed 1 week ago

We recently returned from our second stay at the Melia Buenavista in two years. The place was just as we remembered it: clean, well-appointed, sunny, and pleasant. This is our third such sun vacation in Cuba over the past thirteen years, so it is not something we do with great frequency or variation (we've seen two properties in this time)....

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3Thank 5YR46
Melia_Buenavista, Director General at Melia Buenavista, responded to this review

Dear 5YR46, Thank you very much for choosing the Melia Buenavista. We value your comments since they allow us to improve every day. We have taken note of your comments and hope to have the opportunity to welcome you again in the future to offer you a better experience. Sincerely yours, Ángel Pereira. General Manager.

Manchester, United Kingdom
Reviewed 1 week ago via mobile

Fantastic resort from great people who want to serve you well whilst you holiday and relax Great beach and pool bars, thanks to Lester and Andreas Fantastic butler service from Pedroso and wonderful a la cart service from Oliander Superb holiday

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1Thank ted432
Melia_Buenavista, Director General at Melia Buenavista, responded to this review

Dear ted432, Many thanks for writing your experience in melia buenavista and much more even if it fits in the way so empathetic and expressive that has made us feel the true passion for which we have chosen this work and at the same time know that we have been able to grant you a pleasant stay In our little...

Ontario
Reviewed 1 week ago

As frequent travelers to, and reviewers of, the Melia Buenavista, we will attempt not to repeat what other reviewers of the hotel have commented on. What we feel we should note in this review is the fact that since last October, there are clear improvements in what the MBV offers clients. The most noticeable upgrade in our opinion, has been...

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1Thank Cayocasa
Melia_Buenavista, Director General at Melia Buenavista, responded to this review

Dear Cayocasa, Thank you very much for sharing your comment on this portal. We are very pleased to know that you have enjoyed your stay at Melia Buenavista. As well you mention Melia Buenavista is a space for relaxation and rest. In the same way we continue betting by the continuous improvement and we are grateful of the arrival of...

Montreal, Canada
Reviewed 1 week ago

My wife and I spent a quiet, ultra relaxing week the second week of May. The Buenavista is a beautiful small, adults only resort at the very secluded western tip of Cayo Santa Maria. With the nearest other resort over a half hour walk away, in very soft sand, very few if any guests from other hotels venture this far....

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1Thank MChrisTee
Melia_Buenavista, Director General at Melia Buenavista, responded to this review

Dear MchrisTee, First and foremost, thank you very much for taking your time to post your kind comments about your recent stay with us. At Melia Buenavista we aim at making our guests feel at home by offering a warm and caring service, and we are so thrilled, proud and grateful for your comments regarding to the great service provided...

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12/06/2017 13/06/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Concierge
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located west of Cayo Santa Maria in a privileged ecological environment, and surrounded by beaches and coves. All-Inclusive five-star resort with 105 junior suites and suites, and the Villa "Zaida del Rio." Designed for adults over 18 years. An entire hotel featuring Royal Service. Recommended for couples, weddings, honeymoons and wellness/spa. ... more   less 

Additional Information about Melia Buenavista

Address: Punta Madruguilla, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: RM910 - RM2,646 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Melia Buenavista 4*
Number of rooms: 105
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Cancelon and TripOnline SA so you can book your Melia Buenavista reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Buenavista Hotel Cayo Santa Maria
Hotel Style:
#1 Romantic Hotel in Cayo Santa Maria
#2 Top resorts Hotel in Cayo Santa Maria
#2 Luxury Hotel in Cayo Santa Maria
#2 On the Beach Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Melia Buenavista staff and other travellers.
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Questions? Get answers from Melia Buenavista staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean view beach 2nd floor near the restaurant i was in room 1221”
Dsaint91, 21 May 2017 | Read review
“Ocean facing rooms are more private and quiet than the pool facing rooms”
MChrisTee, 16 May 2017 | Read review
“Ask for a room on the first floor, at the east of the resort ! These are the closest to the quiet pool.”
CaroleLass, 8 May 2017 | Read review
“Get the rooms with the view on the beach”
Lee_Randy_2014, 6 May 2017 | Read review
“All rooms are great and each have benefits.”
281jayt, 27 Apr 2017 | Read review
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