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Memories Paraiso Beach Resort

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Memories Paraiso Beach Resort
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6,286 Reviews from our TripAdvisor Community

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There are newer reviews for Memories Paraiso Beach Resort
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Showing 4,579: English reviews
Toronto, Canada
Reviewed 2 September 2015

My wife and I wanted to personally thank Memories Paraiso staff and particularly Jose Luis for the 'above and beyond' hard work that the entire staff provided during our stay (July 30th-Aug. 7). It certainly was a very trying time for all of you, given the medical issues that arose, but everyone handled it with true professionalism and we couldn't...

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2Thank Tony6568
JLSchmidt75, Director de Relaciones Públicas at Memories Paraiso Beach Resort, responded to this review

Dear guest, First of all thank you for sharing your experience on tripadvisor. We are happy to know that you and your wife had a great time at Memories Paraíso Azul. On behalf of all the managers and staff thank you so much for your review. Our Social Media Team would be pleasant to receive your comments and suggestions in...

Reviewed 1 September 2015 via mobile

This resort is one of the greatest places in the world. A give them 5 starts for the treatment received at this hotel. Totally perfect. The location unique. It makes you feel you are in paradise. The service is gentle and outstanding. Awesome!

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9Thank Javier A
JLSchmidt75, Director de Relaciones Públicas at Memories Paraiso Beach Resort, responded to this review

Dear Javier, First of all thank you for sharing your experience on tripadvisor. We are happy to know that your whole family had a great time at Memories Paraíso Azul. On behalf of all the managers and staff thank you so much for your review. Our Social Media Team would be pleasant to receive your comments and suggestions in order...

Hamilton, Canada
Reviewed 31 August 2015

We just arrived Saturday from this beautiful resort, this was our second visit and we were there from August 21 to August 28. We were 6 in total, my wife, 2 kids, my mom and mother in law and we all had a great time. We were on building 35 close to the lobby, the pool and the beach. As...

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5Thank ropafab
JLSchmidt75, Director de Relaciones Públicas at Memories Paraiso Beach Resort, responded to this review

Dear Rodrigo, First of all thank you for sharing your experience on tripadvisor. We are happy to know that your whole family had a great time at Memories Paraíso Azul. On behalf of all the managers and staff thank you so much for your review. Our Social Media Team would be pleasant to receive your comments and suggestions in order...

Hamilton, Ontario
Reviewed 31 August 2015

So glad I went to this property with an open mind and did not listen to the multiple negative reviews! This property is not perfect by any means but the positive definitely outweighs the negative. The only negative I have about the property would be the public restrooms at the beach and the main pool as there were missing toilet...

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5Thank Smyemar
JLSchmidt75, Director de Relaciones Públicas at Memories Paraiso Beach Resort, responded to this review

Dear guest, First of all thank you for sharing your comments on tripadvisor. We are happy to hear that you enjoyed your stay in our resort. Our staff is the best value we have here, they are always trying to help to make the stay of our guests as good as possible. We will communicate your comments to the Diamond...

Burlington, Canada
Reviewed 31 August 2015

Wow, my wife and I just returned on Saturday (August 8th) from staying one week at this resort, and we were literally shocked to hear reports of sickness and diaherrea and poor conditions at the hotel. We experienced nothing of the sort. Neither my wife, nor I, were sick at all and we ate at all the restaurants (buffet and...

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5Thank Mark M
JLSchmidt75, Director de Relaciones Públicas at Memories Paraiso Beach Resort, responded to this review

Dear guest, On behalf of all the employees of Memories Paraíso Azul i want to say "thank you" for such review. We are happy to hear that you and your wife had a great time in our resort. It is a pleasure to welcome you and know that we have managed to provide a good service. Our Social Media Team...

Hamilton, Canada
Reviewed 31 August 2015

Like the review written below, I stayed at Memories Paraiso Azul with my sister Sandy from August 18th to 25th. I can honestly say, I would recommend this resort to anyone. From the people who worked there, to the people we met, this trip was truly a blessing in disguise. I'm sure many of you are very aware of the...

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12Thank sharmaine a
JLSchmidt75, Director de Relaciones Públicas at Memories Paraiso Beach Resort, responded to this review

Dear Sharmaine, First of all thank you for sharing your comments on tripadvisor. We are happy to hear that you enjoyed your stay with us and that we get overcome your expectations. All employees are grateful for such comment and are waiting to see you again. Our Social Media Team would be pleasant to receive your comments and suggestion in...

Reviewed 31 August 2015 via mobile

Just came back today, and I'm covered in bed bug bites! This has been My wife and I 3rd time here and this time was bad! 1 of 4 people I've also seen with bites. First night I had noticed itching all threw the night and i couldn't sleep and knew something wasn't right. So around 2 am I got...

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23Thank John P
Grimsby, Canada
Reviewed 31 August 2015

Going Back With The Whole Family !!!! Went from August 21 to 28 and loved it!!!! My husband and I had an awesome relaxing vacation !!!! WE DID NOT GET SICK.....had ice cubes, ate what we liked, drank everything but tap water and had a great time. The food was good, lots of choices, did not see any dirty plates...

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7Thank ShinyBaby18
JLSchmidt75, Director de Relaciones Públicas at Memories Paraiso Beach Resort, responded to this review

Dear guest, First of all thank you for sharing your experience on tripadvisor. In our daily improvement process the comments of our guests are one of the most important part for being able to continue fulfilling wishes and expectations. We are happy to hear that you had a great time with us and that we managed to meet most of...

Hamilton, Canada
Reviewed 29 August 2015

My sister and I stayed at Memories Paraiso Azul from August 18th to 25th. Honestly, I had some doubts about staying here - thinking we ought to spend our money elsewhere (DR or Mexico) and more so, after reading the reviews about the food making everyone sick. I won't lie and say I wasn't getting anxiety. However - we are...

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13Thank sseeeyy
JLSchmidt75, Director de Relaciones Públicas at Memories Paraiso Beach Resort, responded to this review

Dear guest, First of all thank you for sharing your comments on tripadvisor. We are happy to hear that you and your sister enjoyed your stay in our resort. Our staff is the best value we have here, they are always trying to help to make the stay of our guests as good as possible. Our Social Media Team would...

Reviewed 29 August 2015 via mobile

I didn't go this year, we went last year but I wanted to take the time to write a review since I'm new to Trip Advisor. All I have to say is, my husband and I will definitely go back! Staff were very, very friendly. Rooms were a decent size and were always clean. The beach was probably my favorite...

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7Thank leslie o
JLSchmidt75, Director de Relaciones Públicas at Memories Paraiso Beach Resort, responded to this review

Dear guest, First of all I would like to thank you for choosing us to spend your holidays and taking your time to share your experience. In our daily improvement process the comments of our guests are one of the most important part for being able to continue fulfilling wishes and expectations. We are happy to hear that you and...

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Amenities

Highlights
  • Spa
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Tennis Court
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Memories Paraiso Beach Resort

Address: Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: RM425 - RM1,028 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Memories Paraiso Beach Resort 5*
Number of rooms: 666
Reservation Options:
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Hotel Style:
#4 Spa Hotel in Cayo Santa Maria
#8 Top resorts Hotel in Cayo Santa Maria
#9 Luxury Hotel in Cayo Santa Maria
#9 On the Beach Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Memories Paraiso Beach Resort staff and other travellers.
1,265 questions
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Toronto, Ontario, Canada

See all questions (1265)

Questions? Get answers from Memories Paraiso Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“don't pay for anything but basic room you can upgrade if serious problem develop”
 of 5 bubbles carolperth2015, 23 Mar 2017 | Read review
“Given that there's nothing special about the rooms themselves (think dorm room 1978), pay the extra for an ocean view.”
 of 5 bubbles kmargani, 21 Mar 2017 | Read review
“Ask for building 33 or building 53. I have stayed in both”
 of 5 bubbles TomA656, 15 Mar 2017 | Read review
“Stay away . Go somewhere else !!”
 of 5 bubbles Kevinf882017, 14 Mar 2017 | Read review
“Don't bother paying extra for ocean view...we could see a sliver of it.”
 of 5 bubbles Kelleethekayaker, 14 Mar 2017 | Read review
5 of 5