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24/12/2017 25/12/2017
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    Hotel Playa Cayo Santa Maria

    Las Dunas 5 | Cayo Santa Maria, 50100, Cuba
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    24/12/2017 25/12/2017
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    Traveller (11438)
    Pool & Beach (3200)
    Room & Suite (1227)
    Overview
    • Excellent50%
    • Very good35%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “cigar bar” (211 reviews)
    “seafood” (369 reviews)
    “pizza” (509 reviews)
    Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Outdoor pool
    Non-Smoking Rooms
    Free Airport Transportation
    Family Rooms
    Poolside Bar
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Write a ReviewReviews (6,666)
    There are newer reviews for Hotel Playa Cayo Santa Maria
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    361 - 365 of 3,205 reviews

    Reviewed 16 February 2017

    The beach was stunning. The food was okay. However, people smoke EVERYWHERE. There are no-smoking signs in the lobby, but everyone ignores them and it is not enforced. So if you want to sit and have a drink or listen to music, it is not...More

    4  Thank tmcg814
    Response from Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 21 February 2017

    Dear Guest: Greetings from Playa Cayo Santa Maria Hotel. Thank you for writing our hotel´s review on TripAdvisor. We're always eager to hear what you liked and how we can improve. I´m really sorry for all the inconveniences during your stay. I took note about...More

    Reviewed 16 February 2017

    My wife and I went to Playa last March and were treated like royalty. The grounds were very well kept. The staff excellent and always ready to help you and make your stay memorable. The food was OK.you always found something good to eat. The...More

    4  Thank Philip P
    Response from Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 21 February 2017

    Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll...More

    Reviewed 16 February 2017 via mobile

    Just ok to stay for a week. Standard is average. Food was just ok not very great. Staff is friendly but not good in English. Drinking water is not supplied in the room automatically, you should order. Next time I will try another place to...More

    3  Thank sodhikuldeepsingh
    Response from Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 21 February 2017

    Dear Guest: Greetings from Playa Cayo Santa Maria Hotel. Thank you for writing our hotel´s review on TripAdvisor. We're always eager to hear what you liked and how we can improve. I´m really sorry for all the inconveniences during your stay. I took note about...More

    Reviewed 15 February 2017

    Food was good, but for Cuba it was excellent. A la carte were very decent. Beach is on two levels, which was a bummer at first but got used to it as the week went on. Staff is very friendly, they go out their ways...More

    3  Thank David B
    Response from Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 21 February 2017

    Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll...More

    Reviewed 14 February 2017

    We travelled as couple the last week of January 2017. Check in was fine although our room wasn't ready. Not a big deal as they kept our luggage at the front desk while we went for lunch. The room was clean but in need of...More

    4  Thank alk918
    Response from Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 21 February 2017

    Dear Guest: Greetings from Playa Cayo Santa Maria Hotel. Thank you for writing our hotel´s review on TripAdvisor. We're always eager to hear what you liked and how we can improve. I´m really sorry for all the inconveniences during your stay. I took note about...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Spa
    • Hotel Amenities
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$99 - US$290 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Cayo Santa Maria
    • #4 Top resorts Hotel in Cayo Santa Maria
    • #5 Romantic Hotel in Cayo Santa Maria
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 769
    • Location
    • Caribbean >
    • Cuba >
    • Villa Clara Province >
    • Cayo Santa Maria
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    Traveller (11438)
    Pool & Beach (3200)
    Room & Suite (1227)
    Dining (905)
    Hotel & Grounds (5894)
    Bathroom (180)
    Family and Play Areas (137)
    Business Centre & Event Rooms (43)
    Nearby
    Nearby HotelsSee all 321 hotels in Cuba
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    Nearby Attractions
    Santa Maria Beach
    1,284 reviews
    2.10 km away
    Delfinario en Cayo Santa Maria
    2,207 reviews
    5.48 km away
    Plaza La Estrella
    654 reviews
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    Ask a question
    Questions & Answers
    Nikola V
    13 December 2017|
    AnswerShow all 2 answers
    Response from FundyCoast | Reviewed this property |
    She doesn't work there anymore.
    0
    Votes
    Georgismith614
    9 December 2017|
    Answer
    Response from rrrichar | Reviewed this property |
    In a word, no. Some would say that is the great thing about this area - relax, and enjoy the fabulous long sandy beaches where you can walk for miles and play in the shallow waters. Others might be bored to tears.....Cayo... More
    1
    Vote
    Room Tips
    "buliding 15 has awesome views of the pool closest to the beach and on the other side a view of the ocean"
    Read review
    "Building seven seem to be in the best central location for the beach and pools"
    Read review
    "Building # 7 & # 15"
    Read review
    "Despite having 750 rooms, everything was very central and easy to access"
    Read review
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