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Royalton Cayo Santa Maria

Travellers' Choice award winner
09/05/2017 10/05/2017
1 room 2 adults 0 children
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Royalton Cayo Santa Maria
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2,918 Reviews from our TripAdvisor Community

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Showing 1,714: English reviews
Vancouver, Canada
Reviewed 12 December 2016

Great service and amenities. Room pre selected based on previous trip with quiet north facing balcony overlooking sea . Staff try to help in every way they can. Much improved over three years, but food, though plentiful, is not five star. It's pleasant gardens, pools and open air balcony style are delightful, and if wanted, one could literally stay in...

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2Thank johnstuartgarforth
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Jonh Stuart Garforth, From Royalyon Cayo Santa María we would like to say thank you for taking your time to write a fantastic review of our hotel. It is a pleasure to know that you found a good time in our little paradise and you loved our grounds, our entire staff and you ocean view room. Otherwise, we would...

Reviewed 9 December 2016

if you screw up scrambled eggs......no taste no texture nothing and variation none. But clean, good standard of the cabana excellent surroundings, staff very nice and service minded. The breakfast buffet and the cocktails were good.

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7Thank Anna N
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Anna, First of all, thank you for taking your time in order to write this review on Tripadvisor. We would like to say that all your opinions are always more than welcome. We find them very helpfull for us in order to improve our services. In this case, food area. However, we would like to point out that we...

Coquitlam, Canada
Reviewed 8 December 2016

The resort was clean, staff were very friendly and helpful. The pools were clean and beautiful although not as warm as the ocean. The beach was great - kms of white sand. The liquor was top quality and a very wide variety. The bartender at the Infiniti pool made the best drinks. She was awesome. The bar in the lobby...

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2Thank IF2016401
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear guest, All the Royalton Cayo Santa María team would like to say thank you for writing this nice review in such an important website. Your reviews are always more than welcome. It is a pleasure to read how you appreciate our hard-work, we try to give you the best services and you got them as good as you could...

Sudbury, Canada
Reviewed 7 December 2016 via mobile

This is by far my favorite destination vacation. The Royalton Cayo Santa Maria is a long shuttle ride from the airport but the service you get makes up for it. All the staff of this beautiful setting made our stay a memorable one . The food, the room, the bars and the beach was perfect. We even got served pizza...

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Helpful?
2Thank Richard R
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Richard, From Royalton Cayo Santa María we would like to say thank you for taking your time to write this nice review. We are happy to know that you has a good time during your stay in our little paradise. Ir is a pleasure to read that all services and staff were perfect for you and we are glad...

Coquitlam, Canada
Reviewed 3 December 2016 via mobile

Obviously i clicked on the wrong stars. It should have been 5 stars! !! Upper pool bartender Danyela was great. Best rum drinks - pina colada, havana lights, and mojito. Diego and Kieran were great butlers.

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3Thank L F
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear guest, No problem! From Royalton we are still saying thank you for taking your time (again) in order to write this nice review. We are very happy to know that you loved our beautiful resort and our lovely staff. We will let Danyela know all your beautiful words about her and her fantastic piña coladas and mojitos. Thank you...

Vitoria, ES
Reviewed 2 December 2016

Perfect hotel to rest, structure and service of high standard, convenience 24 hours, wonderful beach. Ideal for honeymooners, friends in couples, very well prepared drinks, special foods, excellent staff

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3Thank karollinez
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Karollinez, From Royalton Cayo Santa María we would like to say thank you for taking your time in order to write this nice review. It is a pleasure to know that you loved our little paradise and you also liked our wonderful staff, food and everything. Thank you for choosing Royalton Cayo Santa María for your vacation. We hope...

Ontario
Reviewed 27 November 2016

This was our second time visiting this resort. The first being in 2013 celebrating our 40th wedding anniversary . This time we were celebrating our 43rd hoping to repeat the great time we had previously. Fortunately we were not disappointed. It was a cool, windy day when we arrived. We were immediately greeted by the hotel staff who directed us...

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8Thank JR2
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear guest, From Royalton Cayo Santa María we would like to say thank you for taking your time in order to write this fantastic review. It is a pleausure to know that you had a good time during your stay in our little paradise and to read so beautiful words. At Royalton Cayo Santa María we highly value our guests...

Montreal, Canada
Reviewed 25 November 2016

Perfect resort for couples who want to just relax and enjoy the beauty beach scenery and very quiet. The Royalton staff at Cayo Santa Maria are absolutely amazing and friendly. The most impressive point is the quality of shows, music, costumes etc.. The food is also very good and service is excellent. Congratulations to staff and management..

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5Thank denisharps
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Denisharps, First of all, we would like to say thank you for taking your time in order to write this nice review and for sharing it on Tripadvisor. It is always a pleasure to know that you had a really good time during your stay and you could enjoy our facilities and all the staff. We are more than...

London, United Kingdom
Reviewed 25 November 2016 via mobile

Visited here this month and although we had a good time it's no way a 5 star resort, The breakfasts were a joke one day no bread next no eggs, then the toaster broke down, and the staff were mismanaged, especially in the sunset restaurant , they all stood around talking whilst we had no service! The pools weren't managed...

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9Thank Peter B
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Peter, Thank you very much for such a nice feedback. At Royalton Cayo Santa María we highly value our guests opinion, as our aim is to make our guests live the best possible experience and make them feel home. We have already forwarded your comments, in order to discuss it and to find the best possible solution in the...

Shefford, Canada
Reviewed 24 November 2016

I was very impressed with the quality of the food( keep in mind It's Cuba ) , everybody was really nice and helpful . I have simply no bad comment on this resort . Special thanks to Tiziana !!!Hotel Director . Entertainment was very professional , it was my third vacation in Cuba and by far the best one.

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2Thank desnoyersmartin
General M, Director General at Royalton Cayo Santa Maria, responded to this review

Dear Desnoyersmartin, First of all, we would like to say thank you for taking your time in order to write this honest review. What a honor to know we were good enough to make your holidays the best one in Cuba. Thank you very much for praising so much our facilities, services and staff. It is a pleasure to know...

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09/05/2017 10/05/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff

Additional Information about Royalton Cayo Santa Maria

Address: 05200, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: RM1,096 - RM1,641 (Based on Average Rates for a Standard Room)
Number of rooms: 122
Reservation Options:
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Hotel Style:
#1 On the Beach Hotel in Cayo Santa Maria
#1 Top resorts Hotel in Cayo Santa Maria
#3 Romantic Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Royalton Cayo Santa Maria staff and other travellers.
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Questions? Get answers from Royalton Cayo Santa Maria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms close to the 2nd pool”
Pitervi34, 26 Apr 2017 | Read review
“Bungalows6,7,8, ocean view 2nd floor”
BanbinaMc, 26 Apr 2017 | Read review
“Bungalows 3 through 8 are closest to the beach and have a little private patio. The top floors may not have a true ocean view.”
BeachandBeyond, 24 Apr 2017 | Read review
“We stayed in room 106 it was close to everything.”
jimsmechanic, 17 Apr 2017 | Read review
“Ocean view is the best”
  • Smoking Duck
Sunriseonthebeach, 10 Apr 2017 | Read review
5 of 5
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US$383* /night
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Prices are for 1 room, 2 adults
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